We were introduced to Friendly Ford by doing an online search for vehicles, made the comparatively long trip to the dealership, from Jamesville, NY, and we are glad we did. We were introduced to Francis Nicotera and we immediately learned he has our best interest in mind; he patiently worked our requests through his inventory, and we found an F150 we really like, and one that we believe we will give us many years of service, and many miles of comfort. Thank you Francis and the Friendly Team - everyone we meet here is open and friendly, just like the corporate motto.
By far, the best car purchasing experience ever. The entire team at Friendly Ford were amazing. A big "shout out" to my salesman, Mark Morrison"..He went above and beyond to make this buying process fun, stress free and swift. He stepped out of the box and made other suggestions..which I appreciated. Got a tour of the new facility too.
we first spoke with Francis on the telephone before we drove up. He was pleasant and said he would have the truck we were interested in ready. He did everything he said. He was a very nice man. We sat down and figured out a deal. It was one of the best experiences we have had buying a car. We left items our trade in. He had them delivered to our house. Unbelievable kindness to us. We will always come back to Francis first.
The sales team was great to work with, especially Francis. Francis was very responsive and helped me with any and all questions throughout the entire sales process and was very thorough. Ask for Francis!
The service team at Fuccillo Nissan is excellent. They are friendly, professional, and very efficient. I was very late for my oil change appointment and they squeezed me in anyway with no extra wait time.
Good experience with Fast service and efficient through the express line
Respectful and caring staff and mechanic men with also courtesy service on the waiting room
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