The people at Acadiana Mazda were great. I got a fair quote on a new car and a good price on my trade-in without getting low-balled and having to waste time haggling. My salesman, Stephen, was very friendly and straightforward and a joy to deal with.
This was one of the best car buying experiences I've had. We were there probably around 1.5 hours, not bad for buying a new car. Very friendly staff and they're willing to work to get you what you need. This place was worth the drive from Lake Charles.
In dealing with Dons whole sale the service was awesome amazing and wonderful and would highly recommend them to anyone that???s looking for a vehicle and would like to give a big thanks to Chris and Aaron for the love they showed a me thanks guys bless you all .
Chris was a big help , I really appreciate him and his service , if I was to get another car I would defenitly come back here , I would recommend dons wholsale to anyone looking to purchase and nice good quality vehicle
Chase Prejean was a great salesman to deal with. He wasn't pushy and was very knowledgeable. I felt overwhelmed with all of the features in my Audi, but Chase took over an hour to explain every detail about my car & answer all of my questions. Since my salesman provided me with excellent service, I have no doubt that I will also be pleased when I have to bring my car in to be serviced at Audi Lafayette.
I have beeb buying and driving vehicles the past 24yrs and my experience with my awesome sales lady Amy Phillips along with the crew at Don"s Automotive in Lafayette has been the best, easiest, and stress free of all! So happy to be a part of the Don's Automotive Group Family!
By far the best car buying experience my husband and I have ever had. We drove all the way from Thomson GA to get a vehicle that we saw on line. The initial contact was very fast and when we got to the dealership we were pleased to find the vehicle was exactly what we expected. We decided to purchase the vehicle and it was totally hassle free. We didn't even have to do the leg work in our home state because they took care of it. The GA tax, tag, and registration were all taken care of for us. Not to mention everyone that we dealt with were super nice personable people. My husband and I both felt that we had made new friends. I would drive back to Louisiana again just to do business with these guys.
I needed to have my air conditioning repaired in my car. I took it to Arceneaux Ford and they did an excellent job. They arranged for a rental. Initially the job was supposed to take two days, but it took longer than expected. Arceneaux Ford paid for the extra days of rental. That was wonderful.
I have purchased several vehicles from this dealership both used and new. Out of all the vehicles I have purchased from them, I had an issue with one and it was immediately taken care of. Prices of vehicles are pretty decent...being civil and friendly without demanding a lower price can go a long way. I've never had a problem negotiating prices with them.
All, The process of buying a vehicle online vs purchasing a vehicle from a local dealer can be quite different. Online negotiation feedback from the salesman seem to have very little personal touch vs the attention and availability to negotiate in person. So far, my experience through cars.com had little positive impact in my ability to purchase the vehicle I need. Even with cash available to cut a deal going through the online dealers listed with cars.com the sale personnel are not willing to negotiate with price making the purchase difficult to complete. At this point, It will much easier to go to the local dealership and shop around within reasonable miles to purchase a vehicle.
prompt courteous service and a great salesman, i will be back!
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