The overall experience at this dealership was a very pleasant one. The salesman I worked with Wes DeLong was very professional, moved the process along very quickly and has made himself available to answer all my questions after the sale was completed. I felt very comfortable at dealership; everyone was very happy and helpful. Wes new the car inside and out and was able to explain and show us a lot about the car. I would highly recommend this dealership.
Carl Derry was very helpful,courteous, fast service.
by Happywithpurchase from DealerRater.com
November 13, 2018
They are nice all around,great place to purchase a vehicle.They introduced me to everyone in the service department. I have purchased 2 cars through the previous dealership that was there and Mark Porter has some of the same people employed,I felt very comfortable and I know Rod in the service department,They do quality work. Huge selection of vehicles.
Jamie did an outstanding job with our purchase of our new 2018 Kia Optima. The car didn't have remote start and Jamie made all the arrangements to have the remote start installed for me. First time I ever purchased a Kia and am well pleased.
Worked with Rich Moody. Could not have have gone any smoother. Got the van I wanted at the price I wanted. Was a 3 hour round trip to Chilichothe but would do it in a heartbeat again. Rich is a great guy!
My boyfriend and I went to Hernnstein Auto Group with the intention of browsing through vehicles to get an idea of what I would like to buy in the future. The salesman, Jared Davies, was extremely knowledgeable and couldn’t have been more helpful when we decided that we were interested in purchasing a vehicle. We ended up leaving the dealership in a 2018 Kia Sorento! I highly recommend that anyone looking for a new vehicle speak to Jared at Herrnstein.
I had a family emergency and had to leave the state. Stacy checked on me frequently, she went beyond what any salesperson would. Not sure when I can come back to Ohio but if I still purchase it will be from her. This company is fortunate to have her.
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