I have never had a team work so hard to make my dream happen. Veronica Tran and the finance manager spent hours to make sure that i got what I wanted for the package that met my needs. I am so happy to have my dream-car, and the support of the staff at the dealership. I couldnt reccomend them any higher...It feels like i have found a new family. Thanks so much!
Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
I had a good experience while purchasing my 2013 GMC Yukon XL. We got a great deal and a good loan package. If you're in the market for a used car, give Mike Kaufman a call. He was a pleasure to work with and obviously enjoys his job. Just one suggestion - the customer lobby could use a popcorn machine. :-) This seems to be a popular addition to a lot of other dealerships.
I've never taken the time to write a review on a car buying experience, but I HAD to after going to Andrew with Behlmann's Carnection in St. Peters, MO . Most satisfying car buying experience that I have ever had. I've never felt as at ease as I felt buying a car from Andrew. He was very patient, knowledgeable and beyond helpful. Better yet, I was not there ALL day. Everyone else at the dealership was extremely pleasant as well. I just can't say how much I loved this experience, and would recommend them to anyone. Because I live in Illinois, it was about an hour drive for me but I would happily do it again. Thank you Andrew for being so wonderful to work with.
Everything about our experience was great. AL was a great salesman who helped us find the car we were looking for and the buying process was really fast and easy. The best part about the whole experience was we noticed some a huge dent in the back door that we didn't see prior to purchasing it. So I went back a couple days later to see if there was anything they could do for me. They repaired and repainted it no questions asked. That my friend is great customer service and how you get a customer for life. I will be back no doubt
Exactly one month ago, I was in the market for a Mercedes Benz CLA 250 and they had one. It was the right price, the right color, the right mileage. I didn't call before hand to set up an appointment, but that didn't make a difference. I was made immediately comfortable by Marvin. He introduced himself and put me at ease. My sales expert, Dave, was frigging awesome. He knew so much about the car. When I wasn't sure if I wanted it or not (at first I was underwhelmed), he had me test drive a BMW 320i for a comparison. I still wasn't convinced, so Marvin suggested I take it home overnight. Everyone agreed and of course, I fell in love with it. I traded in a car and they gave me a fair market value. I did come with my own financing so it made the transaction totally smooth. 2 weeks after I had the car, Dave called me to see if I was still in love and to check on me. He also reminded me that I can bring it there for servicing. This was the easiest and smoothest process I have ever had when buying a car. Everyone here is wonderful and I will always come here. Thank you everyone at Dave Sinclair Lincoln St. Peters.
I would recommend everyone that needs a new or used vehicle to visit Ed Rapien at Jim Trenary Ford. He found the vehicle I wanted at another dealership and traded them to get me the vehicle I wanted. He fully demonstrated every option on my new vehicle for me. Thanks Again Ed!! :)
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