They were emailed me back and I talked to them on phone they were very nice and was very helpful with trying to help me find what I was looking for.we went to there auto center but did not pay a vehicle.
Bill and his staff are such nice people. This is the 2nd car I have purchased from them. Love my new Audi!! If you ever have an issue after buying a car he always takes care of it. I have had nothing but good luck buying cars from French town. Bill and Ron are the best!!!
We are repeat customers. We bought a Chrysler Town and Country almost 2 years ago and had such a great experience with them that we went back for a Dodge Ram for my husband and I year ago in July. They make you feel very welcome and they don't bs you into a vehicle you didn't come for. Will definitely be back for our next vehicle in a few years!
Absolutely great experience Randy&Toni and their staff did a great job. Toni went above and beyond to help me out. It's a pressure free environment where their more focused on meeting your needs and help you out and providing you with good customer service. Then the dreaded dealer hard close to try and earn your business. This is truly a family dealership and it shows you have earned my business and future business. Thank you so much crase auto!!! ¿
I had a flat in my Dodge Ram 1500 on the way to Missouri from NH. On a Saturday I tried a couple of places to either get it repaired or replaced, they were either closed, there would be a 3 hour wait(WalMart), or they didn???t have the tire in stock, (WalMart again). I decided to check local dealerships and found Woodys, so glad I did. Derby I and his staff were wonderful, forgoing above and beyond. Deryck even went to another location to make sure my new tire had white letttering. I am a Police Chief with 37 employees, and customer service is one of my greatest demands. I have a saying, ???hire for attitude, train for success???. I certainly saw that with Deryck and his crew. Thanks Deryck!!!
I just bought a Ford Explorer and had a great experience. They were friendly, open and knowledgeable and didn’t pressure me at all. We easily worked out a fair deal in a matter of minutes after I completed a test drive. I am already excited about working with them in the future when my family needs another car. Big thanks to team there!
INCREDIBLE CUSTOMER SERVICE AND FANTASTIC SALES FORCE!
by Lisa D, from DealerRater.com
November 4, 2018
INCREDIBLE CUSTOMER SERVICE!!! EXCELLENT SALES STAFF!!!! We purchased a used pickup truck for my son who is 18. He worked all summer and saved his money up to buy the truck he REALLY wanted. Two weeks into owning it and paying cash for it ($9500.00) the truck just stopped. Dead. I called Joey the Service Manager there and they got it in ASAP. I was having to leave town and explained the urgency of getting this vehicle fixed so that my son could have wheels while I was out. Joey and his team worked diligently and got it fixed in less than two days! Constant phone contact, emailing and wonderful communication by them to keep us in the loop and get the job done on time and NO CHARGE! I can't begin to tell you how this kind of services does NOT EXIST in the city at the city dealerships! This is the second vehicle I bought from this dealership and the second one I bought this year. (two teenagers driving age) I can tell you that Bonham Chrysler Dodge beat the city dealership HANDS-DOWN. No comparison at all! The city dealership could give two flips that my kid was driving a car with issues that they sold me, but not this dealership. I could keep going on but it is clear that Bonham Chrysler Dodge takes pride in their inventory used or new, takes pride in their customer service. They walk the walk, they put their money where their mouth is and the DELIVER! Don't waste your time with anybody else!
So blessed to have found this place. I wanted a white porsche panamera for under 35K. They didn't have one in stock but I put a $500 deposit down and they found me one in 4 days. It had less miles and a year newer then what i was expecting them to find for me. Talk to fred if your looking for a particular color and they don't have it. He will come thru
I contacted the dealer about a truck I was interested in on cars.Com. A Mr. Lipscomb answered and informed me that the truck had sold but that he did have other trucks in that category. He also told me he could have some work done if I needed it. He was very polite and helpful, I will be going up there to look in person in a couple days. I expect to have another good review to post then.
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