Used Ford Flex for Sale in Grand Rapids, MI

Easy to navigate facility; friendly honest people. Fair pricing, I didn’t feel overcharged. Quick auto repair service. Very clean waiting area with enough seating.

Circumstances force me to drive a truck, van, or SUV. I hate trucks, vans, and SUVs. This at least looks fly and feels good to drive. Reliability gets 3 stars just because I don't know yet.

Your service folks were fine, but I am disappointed with Ford Motor Company with not dealing with my 2012 Ford Focus with known issues with the transmission/clutch operation history. I paid over $100 recently to get diagnosed with issue that was already known from previous dealer visits, and remedy was now quoted at over $1000 to fix. Runs the same as when I bought (rough shifting always, from day one as known issue with this model), and explained to anther Ford Dealer previously, but now is not eligible for extended warranty fix. Dealer would not fix under warranty earlier, before mileage limit exceeded.

Comfortable on trips and daily driving, almost like sitting in a good chair at home. My second Ford Flex ; has been reliable and overall a great vehicle with loads of hauling space for bulky items. "Try it, you'll like it"

I had a recall for my 2008 Ford Edge. I called closer dealers but got voice mails. I have a good friend that works for Fox Ford so I decided to call them. Picked up the phone right away. Everyone from phone call to face-to-face were friendly and got the work done when they said they would. And I didn't have to call them to see how the work was going, they called me FIRST!! (That's very rare). My only complaint: parking. It really is a cluster and one would be tempted to judge the book by the cover. Don't. Good people. Good service.

T-boned, and my door took the hit...jaws of life used to get me out...car did not roll because of the Flex wide and low style and their safety standards - superior quality safe vehicle by Ford... although it was totalled, I wasn't...and my pyrex cake plate made it too...bravo Ford. Can't wait to get another one someday..I'll fill that cake plate to celebrate when I do...Thanks for making The Flex 💪...sure had the muscle I needed that day!

My mechanic took the time to look at an imperfection on the rim of my 2016 Mazda 6 GT. After explaining that what he saw was not normal and possibly a manufacturing issue, he took pictures and got me an order of 4 new rims ( that way the paint matches ). This was an unexpected surprise, but I couldn't be happier. Thank you!

It meets our traveling needs, we like a lot of cargo space. We also like the all wheel drive in snowy weather and for launching our boat. Our dog likes all the space in back She likes to look out the rear window when we back out of the garage.

the people that serves, the front liners, the go to people at :Fox Ford Mazda on 28th st in Grand Rapids. I know it's not just me, a very close friend of mine also get's his vehicle service there and he shares the same accolades as I do regarding the people that serves at your location.

Very solid car. We love everything about it. We've had it for about a week, and are looking forward to having it for years. We had a 2008 Edge for over 10 years, and had no troubles with it. Looking forward to the same with this.

half car half van very good all around vehicle.plus it is awd and that really helps in our area.Gas mileage is not too good.All in all I really like it.

We love how comfortable the Flex is, the engine has great power & get up & go, it is very easy to drive & we have had very few problems with it. It has 126,000 miles now but we will be keeping it for several more years because we are very happy with it.

I have been a Ford owner my whole life, I came from a "Ford" family. My vehicle stalled out on me and I luckily chose the Keller ford dealership on Alpine. I use my vehicle for work and am very dependent on it to make a living. I am a Respiratory Therapist that does home health care and I have many patients that need help so its critical for me to make it to their homes. I made an appointment to have my vehicle looked at with Tracey Thompson. This young lady treated me with the most respect and professionalism that I have rarely seen. I just had a tune up done somewhere else and showed her the receipt on the work that I paid for. My prior tune up was only 10,000 miles ago and the prior mechanic didnt change my spark plugs or coil packs that I paid for and didnt even tighten the spark plugs that he did replace. Tracey brought this to my attention and I was able to have a fantastic running vehicle again. She called me and followed up on the appointment that I had made showed me honesty with an, "I care attitude" that is hard to find. I havnt been treated with so much courtesy and respect from a repair service before. I just wanted to personally thank Tracey Thompson and Keller Ford for the honesty and dedication to service that was givin. Ill never take my vehicle anywhere else because of this young lady. I hope this review reaches others so they know they can count on this dealerships integrity. Thanks again Tracey for your hard work, its really appreciated by me and the families that I count on me to help there loved ones.

I needed a vehicle big enough to carry a lot of large drums. I can fit a 29" Yamaha tympani with room to spare, that's good. One negative, there is no aux port (headphone jack). Also the SYNC does not actually sync with all bluetooth devices.

As my overall satisfaction remains, I have to disagree with the recommendation by serviceman Cody, that my air filter needed changing. As the Ford Service Center did not carry the type of filter I needed, I stopped at NAPA right next door to buy one and I'd change it myself. When I got home I removed the old one. Now, I do not profess to be a trained mechanic with a trained eye to recognize a dirty air filter. But I was expecting to find a dirty old caked up filter that was probably original factory installed. But the "old" filter looked like it was just installed a month ago. I replaced it anyway. I intend on taking the old filter and getting a second opinion on it's dirtiness. I will continue to bring my vehicle to Ford for servicing. Thanks. Dan Niedzwiecki

We had not thought this vehicle was one we would buy, the style was not attractive at all. We needed a vehicle that was easy to get into after hip replacements. The Flex turned out to be the best vehicle we tried and we purchased it. It has a very nice feel and ride. We do wish it looked better on the exterior, but nothing we tried felt as good. Thank you Ford for a great fit.

Fast friendly, efficient service! Staff was able to pinpoint my issue, fix it and get me back on the road within the quoted time and cost.

Amazing seating!! Amazing technology!! Smooth ride! People are missing out on not getting a Flex!! You won’t be disappointed! We ended up with a 2018 Ford Flex found on Cars.com

Thanks for all your help, Jay! You were very attentive and worked hard to find the car that met my needs. Although your stock did not have exactly what I needed and I did purchase elsewhere, I appreciate your professional and fun personality! I will be back:)

I have owned many vehicles over the years. None even come close to the Flex for quiet comfort, reliability and readability. Friends and family call mine "the limo" for the space, luxury and the quiet capability of the Flex. The comfortable ride, the handling and performance, and the near-flawless build quality make the Flex stand out among the crowd. I have driven mine over 100,000 miles and it is as tight, quiet and problem-free as the day it was new. No other vehicle can handle snow and ice covered roads like the Flex. Best attributes: quality, comfort, style, capability and value. Negatives: fuel economy. Drive any other SUV before you drive the Flex......Im glad I did.

My husband and I worked with Jay Kadlec at Keller Ford. We came in asking to test drive a specific vehicle. He was happy to oblige and provide us with all of the necessary information we asked for while also being flexible and answering our various questions regarding this and other vehicles on the lot. He wasn't pushy and gave us all the info we needed right up front. Thanks, Keller Ford!

It really checks all the boxes. Everything I could ask for with a smooth ride to boot! Stylish, AWD, tow package and panoramic sunroofs make this the ideal vehicle for me!

This is the 4th car we have bought from Unity Motors over the years. Ed is right up front and honest. Pricing is very fair and and vehicles are dependable and have served our family well for years. Great friendly service .

This is the best car I ever owned. So much room. Made taking long trips a pleasure. When it was stolen the only thing I could do after I quit crying was to go out and buy a brand new one! I keep telling people, go test drive one and you will be sold!

I found the perfect lifted Ford F-150 on their website. I called and asked if I could come and see it the next day. I arrived early the next morning right when they opened and they had it waiting for me out front ready to go. They told me to take it for a test drive for however long I wanted. I fell in love with the truck...after that everything was just so simple for the buying process. I was out the door and on my way home with no issues. I highly recommend buying anything from this dealership, you will not be disappointed! Thank you!

This is my fifth Ford Flex. It is one of the most comfortable cars I have ever owned. Talk about room, it seats 7 people and still has room for luggage. Good gas mileage for such a large car. It isn’ the fastest car on the market but you don’t buy it for speed. I take it to Florida (1,600) miles one way, and it is very comfortable. The rumor is that this is the last year Ford is making it. Don’t know what I will get next.

I found exactly what I was looking for at Crown used cars. Phil was fantastic answering all my questions and getting me the best deal possible. Brad went out of his way to take care of any concerns I had. They made my first car buying experience great. Friendly, responsive and worth the drive.

the ford flex sel is one of the best suvs made..buy one you wont be disappointed..lots of features,navigation,leather and a whole lot more.best ride..awesome looking suv turns heads.

I love how roomy it is. There a lot of options that I haven't even learned yet. I am so excited to drive this car.

Quality repair using genuine Ford parts. Great service and wonderful staff. Thanks, Smokey & staff//111

I am very short and the Ford Flex fits be perfectly while still having a ton of space. There are a ton of extra features that make it even more exciting. Can’t wait to have the AWD in the winter.

I love the Ford Flex! So much so that I bought a second one! I traded my first one in just because it was time for a new one. The Flex is reliable, comfortable, and very spacious. We use this car for everything and take it everywhere!

I can't believe how much room it has! I am 5'8 and I can stretch my legs out in the back seat with the front seat pushed all the way back!

I love that it is like a suv and a car. Lots of room and great for long family trips. Plus both my fur babies fit in the back.