A Ford dealership on Rt 95 in Kenly that deals honestly and with integrity. Using cars.com I found the 2016 Mustang covertible with the color and options I was looking for. I contacted Joe Husick, their internet sales person as I'm located an hour away from Kenly Ford. Joe quickly responded to my email answering all of my questions to my satisfaction. We discussed my trade and what it would be valued at.
I drove to Kenly to see the car and it was exactly how Joe described it. He offered me the value we discussed for my trade and I bought the car on the spot. The folks at Kenly are honest and nice people. It was well worth my drive and I would look at Kenly in the future for my cars.
My Mustang convertible puts a big smile on my face every time I drive it and it didn't cost me a fortune.
I bought a 2013 Ford Explorer XLT from Joe Husick at Kenly Ford yesterday. Four things that made all the difference: (1) I did not feel pushed or pressured or rushed at any point during the visit. That is a big deal to me. (2) Joe Husick worked hard to make our trade-in value fit what he had quoted me over the phone. After he pointed out the wear and tear, it was easy to see it wasn't worth as much as we all thought. But he did his best to match the number he told me earlier and he came very close to it. (3) Husick went out of his way to help me move and install two huge Britax carseats into the vehicle for the test drive (that is no easy task). He was very attentive to installing them just right. I was shopping without my husband (he's a Marine) with an infant and toddler in tow, and Joe Husick helped me out a ton. He helped way more than he had to. (4) Everyone at Kenly was very friendly toward my kids. My toddler kept wanting to walk around the new car floor and all the gentlemen up there were very kind to her. The business manager was super sweet and patient while my kids were boucing around and making all sorts of noise. Nobody judged me when my kids were crying at different points. Overall, we had a VERY good experience at Kenly. I highly recommend it.
Steve Harrison kept me informed every couple of hours throughout my lengthy repair. Reached out to me a couple of days after to see how things were doing. I was impressed by that. I have had my truck serviced there for over 12 years (1998 F150) and they have always treated me fairly. Thank you Steve!
Darren took care of this service with the usual great service that we always get from him and the staff at Cortese Ford. Whatever the problem he/they take care of it. We have been having our vehicles serviced here for over 40 years and we will keep taking our vehicles there. Darren's name is not below but he gets 5 stars also.
I had an overall very positive and excellent buying and trade-in experience with Sam, Bill, and Michelle. Treated with the highest level of respect, professionalism and customer-first attitude. Won't hesitate to give their dealership more of my future business! Appreciated how thorough, patient, and helpful they were through the car buying experience. Absolutely thrilled with my new Lincoln Navigator Reserve L. Thank you!
Jeff single handedly restored my faith in car dealers. After a miserable experience trying to buy a BMW X5M in Dallas, I found that Jeff had one listed. He had it fully serviced, checked the brakes and tires and gave me the measurements. He had BMW take care of some recall work before I arrived to pick it up and had it clean / full of fuel / and ready to go!! Nothing was misrepresented and I found the vehicle in better condition than described. He picked me up from my hotel and checked on my travels as it took two days to drive it home. Bottom line, customer service is lacking these days, but not here. I couldn’t be any happier!!! Thank you sir!!
We want to sincerely thank everyone at Harlan Ford for their kindness and honesty with us when our truck broke down in Okmulgee on our way to Galveston . it was Sunday night and we parked our fifth wheel and pickup in their driveway overnight. First thing Monday morning Tracy helped us get right in and Stephen, the mechanic, fixed it in less than two hours. The cost was very reasonable. We were extremely pleased and thankful that we broke down close to them.
I believe the greatest compliment that can be given a dealership is a return purchase. Bought my second vehicle from Southwest Ford today. Don Rice was our salesman and he really deserves 5 stars for the way he lead me through the entire process. Drove away very satisfied with a new Ford Edge. Highly recommend this dealership and this salesman.
Michael Gadberry was assigned to meet us for our 1:00 appointment. Michael called prior to our arrival to confirm our appointment and was prompt in greeting us as we arrived. I was impressed by Michael's knowledge and Long McArthur through out our process. Michael was very professional and took his time to answer our questions and make sure we knew everything. Long McArthur has plenty of personnel to help in every area of service. I left having confidence that we could rely on great service in the future. This was our first experience with this dealership. Michael seemed to make an extra effort to always please us. I would definitely recommend Michael for your experience. We finished with Kyle who was also very friendly. People at Long McArthur aim to please which takes a little longer to complete so allow plenty of time. We were treated very well. Stockton, Ks.
Curtis Hannah and Troy Inman were great in sales helping us get what we wanted and thanks to Jarrod Tofte for help with the media system.....a great team! We had a very good experience and would recommend The Ford House.
Excellent experience, no headaches, no hassle, left with a new Crosstrek. Tylor was excellent thru the whole process, answered all our questions, no pressure whatsoever. If I'm looking for another car, I'll visit Sangera first.
This is the 4th Subaru we have purchased from Shingle Springs Subaru. Great experience. Great dealership. Everyone is friendly, helpful, and treats us like family.
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