Dave worked really hard for me to get this deal made. With issues from everything from my age to insurance he helped my first buying experience a great one. I will definitely recommend him to friends and family and would love to buy another car from him the next time I'm looking for one.
Dave is such a blessing! He worked his magic and made my day! He went above and beyond! I highly recommend Dave and the dealership.
Great car that fit my needs.
by mooseman from Manchester, MD
December 29, 2018
My Focus has proven to be a very reliable and comfortable car. Unfortunately, Ford messed up the transmissions in some 2014 cars and this was one of them...Al Packer Ford took care of the problem and everything seems good so far...it's been over a year and 40,000 miles.
Overall I have been very happy with my 2014 Focus...total miles is now 140,000+ and there's many more to come!
These guys were great, the car was so nice. Very friendly and honest team.
Funnest car I have owned
by Stfocus89 from Santa Fe
December 11, 2018
This car is bad ass hatch with a lot of flavor from the Recaro seats to the Sony sound u can’t ask for a better deal until they throw the touch screen navigation in and ur mind .............boooommmm explodes
I bought a used Ford Fiesta 2014 from this dealership and the sales person Neli Swadowski was very professional and very helpful! The sales process was very easy and fast and everyone there in the office was great to work with to make this deal happen. I would recommend that everyone wishing to buy a car at Mike Naughton to contact Neli Great job! Thank You!
I came here looking for a car I saw online, Mike found it fast, took it for a ride. The car had an unsual sound but the guys did a great job taking care of it a few days later. Buying the car was fast and easy. Everybody was very helpful and honest. The car is 2011 but is in amazing condition.
Happy with my purchase!
by Chris S. from Plainfield, IL
December 4, 2018
This car is perfect for a second work vehicle. The interior & exterior is in excellent condition. I love that it's small but has plenty of leg room. It's great on gas mileage. The multiple USB ports are a plus!
Best Car Buying Experience Ever! We found a car online that we were interested in and made an appointment to see it. Eloy, our salesman was knowledgeable and able to answer all of our questions. 90 minutes later we drove away in our new car. Great Experience.
Andy and James were awesome they got me in and out quickly. Excellent service by both. Got a great deal on a beautiful vehicle with air the options I was looking for
Lousy Transmission & Sound System
by Hambone from Chicago, IL
January 10, 2019
Have had this vehicle into the dealership multiple times with one clutch replacement. Still have issues due to the lousy transmission design. Now experiencing a loud crackling noise from the sound system where it is now unusable.
This is the second time I have used the service department for my Sante Fe. Each time the team members that I have had contact were professional and very helpful. On this visit a small request was overlooked. And b I mentioned during final review of the service the service manager immediately sent my car back in and had the issue resolved in less that 10 minutes. I have been very pleased with each interaction.
Nice car for a single "old" lady, which I am.
by Travellinggranny from Bothell, WA
January 2, 2019
This car handles well on the road and I get excellent mileage. Travel quite a bit and take lady passengers with me all of the time. They are comfortable and feel safe.
The last two times I have been in for service the customer service reps act like they are doing you a favor by helping you. They sit behind their desk and don’t come out into the garage to greet you when you drive up. When I walked in to where they are seated they all just sit there and act like you are interrupting them. My lease is up in a few months and their customer service has me thinking about going elsewhere for a new car
While my vehicle to be repaired after an accident, I was renting a Rouge Sport and fell in love. I begin my inquiry online and soon after I was contacted via text by a representative of L.H. Miller. For a couple of weeks I was in regular contact, working through details. By the time I was ready, I was in and out of the dealership in under 2-hours driving away in my new car. I really appreciated the staff collectively working together, all on my terms and letting me choose my car buying experience.
Reliable car with a few tweeks
by Ambertorrey95 from Southbridge, ma
December 19, 2018
I honestly do love this car a lot. It drives nice and smooth, the only issue is having to keep replacing the same part in the transmission that fails, otherwise it’s a great car to own.
Friendly experience and never pushes me away if I don't make a appointment. Recommended what my car needs by the book no scarce technics. Also fixes my car in reasonable circumstances never wait to long.
Most reliable car I've drove
by saltydog3 from Belton,mo
December 15, 2018
This car met all my needs.plenty of head room front and back. Had a very good ride.Just love the color. I really the trim in side and out.
Amazing courtesy and respect from a used car dealer. They honored a price I saw on the internet the day before, even thought the sticker was higher when I came in. Professional, polite, knowledgeable and a very efficient buying process. The used warranty they sell is outstanding and their no-document financing is second to none. I was just blown away on how great everything was.
Manual 5 speed is good Auto trans Bad
by WETCAT from Aurora, OREGON
December 29, 2018
I have a 5 speed manual and a 6 speed automatic. The manual trans is better but needs a 6th gear. Automatic nothing but problems. Both are comfortable and handle great. Get the manual if you can find one and can drive it.
We had a good experience here. There was the typical wait time to get into finance which is normal. We got a great deal on the almost new Jeep (4600 miles on it) that we bought with their Black Friday internet price. Thank you for being so easy to work with!
I purchased a 2015 Hyundai Sonata and not only is it a wonderful car but the entire experience from when I started looking on line until I drove off the load was the smoothest car buying experience ever. I will definitely refer everyone I know to this dealership!
Jeff and his team are the besr to work with! Always customer needs and lifestyle in the forefront. They always make sure the vehicle is Perfect. I wouldn???t even consider buying one of my most important and expensive possessions from anybody else. I trust him implicitly.
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