I 'm driving the 2nd Ford Edge that I've purchased from Kayser Ford (Rick Baxter) and I've had all of my service preformed at Kayser's. This includes tires, wiper blades, filters, etc. I've always been treated with respect and appreciation. Dennis Gullickson
I had the best experience with the service here then I have ever had with any other auto service. Nolan was the the best. He cared that I had no transportation and that it was a Holiday. His genuine concern has me coming back for all my service needs and I will purchase my next vehicle there. I had my truck towed to Madison because of how he treated me on the phone. They were so busy because of the holiday, but assured me he would do his best to get it looked at. He called me on an update of getting it in to service, and he did just that. Because of Nolan, they have my business. I bought the truck in Janesville but there is no comparison to Rosan Nissan
I have been at other dealers in the past for service. Have to say I was very impressed with the professionalism! This is the first Lincoln I have owned and I felt like I was there for something other than an oil change....wow great service and very prompt. I was given a loaner to drive for arrands with NO questions asked as in the past at other dealerships I have been told none were available and I would need to wait. Needless to say my next service appointment will be made through Kayser with the ease of the Lincoln app! Love my Lincoln ??
We were lucky in working with Tim in the used car area. He is appatently rather new but i cant praise him highly enough. Very helpful, honest, explained everthing, spent a lot of time with us explaining all the pros and cons and no pressure to purchase. He's a keeper Kayser! We haven't purchased a car since 2009, so it was real scary to us, but Tim put us at ease. All personnel were wonderful!!
Trevor was honest and friendly the whole buying process. However when it came to trying to sell me the extended warranty and other options he was very very high pressure. It made me uncomfortable at times with this high pressure sale technique. He wouldn't take 15 no's for an answer. These products must be highly profitable for the salesperson and owner. Buyer be aware of that.
The dealership was absolutely wonderful as soon as I walked in. My experience with Leticia and Aaron was perfect. They worked with my budget to find the right car for me and made sure it looked great before I left with it. The finance process with Brent also was quick yet efficient. Everyone made sure to answer any questions I had and made sure I left happy. I would definitely recommend Wilde East Towne Honda to anyone looking to purchase a vehicle in the future
Dennis is amazing! He really helped me through a complicated situation and found me an amazing vehicle. I???ll be forever greatful to him and recommend him to anyone!
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