Eric and York were a great pair of sales staff to purchase our 2017 Outback. This is our second new Outback from Don Miller West and both experiences were simply top notch. It also says something special that we came back to Don Miller West and purchased the nearly identical car 6 1/2 years later. Same Dealer...same car. Reliable quality 360 degrees!
G and L
Usually, I do not enjoy the customer service I experience with this dealership. However, during my last experience, the service was amazing. I hit a deer and the shop got me in as soon as possible. The drop off was amazing. When picking my vehicle up, they were so nice. I called and told them the time I was able to pick up the car, and they moved my pick up time by 4 hours! I was so happy! Then when I picked up my car, they were all ready with the keys, and it took only 5 mins! When I went to my car, it was so beautiful! They had washed the car, and the work was amazing! It almost looked brand new! They also cleaned the inside for me! I was so happy with this experience and I hope my experiences in the future are just as good!
I have a 2015 Hyundai Santa Fe and have been taking it to Symdom for service for some time now, even receiving a free oil change after meeting criteria. The service staff are always friendly listening to concerns, answering questions. The technicians are professional and thorough and leave truck interior cleaner than when I brought it in. Symdom treats me and my Hyundai as if I purchased it from them.
I had no plans of making a purchase or trading in my current car. After being there for an hour, our sales person, Lexi Wilson had us sold on a car. I left with cheaper paymentsand a zero% interest rate. She was knowledgeable of the cards, listened to our wants, and paired us with a car to give us everything we wanted at a price we were very happy with. We are going back in a few months to get my husband a new car. Lexi is a superstar. Can't believe she's only been there a short time. The whole team at Courtesy Ford was amazing!
I've always had exemplary service and all work that needs to be done or that was done explained in detail. Comfortable waiting area, a couple of quiet workstations, free WiFi, and nice refreshments make waiting for my vehicle a breeze!
I had the best experience with the service here then I have ever had with any other auto service. Nolan was the the best. He cared that I had no transportation and that it was a Holiday. His genuine concern has me coming back for all my service needs and I will purchase my next vehicle there. I had my truck towed to Madison because of how he treated me on the phone. They were so busy because of the holiday, but assured me he would do his best to get it looked at. He called me on an update of getting it in to service, and he did just that. Because of Nolan, they have my business. I bought the truck in Janesville but there is no comparison to Rosan Nissan
I recently purchased my 2015 BMW through German Auto House. The entire process was professional and fast. I really appreciated how,Javan, owner, went above and beyond to provide timely, responsive, and honest communication from beginning to end. He spent a considerable amount of time with me and help me to find a BMW which i wanted for a long time. He was able to find me a car with exact options, right color and packages that I was looking for. Even though at the beginning he did not have one in stock which meet my requirement, less that two weeks my beautiful White 4 series was delivered. To top it off, I received great financing ,a low APR, deal, which saved me a lot. Thanks for making my vehicle purchase a great experience!
Eric was very helpful with our purchase,we didn't feel rushed in buying and it was a nice experience and we will be back in the near future..
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