Used Ford Focus for sale near Sterling Heights, MI

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

2014 Ford Focus. Best car I have ever driven. Fun to drive and I look sexy driving it. Passed it on to my daughter, 177000 miles and still runs great.

This is the best dealership I have ever delt with. Im a customer since 2022 ehen i turned in a Chevy impala and decided to buy a subaru.

Bought new in 2007 and still runs and looks like new. As reliable as they get..only needed routine maintenance for 16 years. It's a simple car without much that can go wrong. Handles great, reasonably peppy and good fuel mileage. Still love it after all these years..not interested in a new car!

I have purchased TWO vehicles from this dealer. First purchase, was easy peezy. In and out but my 2nd vehicle I purchased their gap insurance (major bad idea) because the vehicle was totaled and I had to put in a gap claim. Make a long story short, Smart Auto tried everything they could to NOT pay off my gap claim but the finance lady Debbie wasn't having it. I called her with my concern and she called those folks up and handled this for me. 4 months AFTER the insurance agent paid the claim, Debbie put fire to the gap company's xxx and guess what? My claim will be paid in 5 days. I'm so happy and forever grateful for her because good help is so hard to come buy. I think I'm going to buy another vehicle from them just off this service alone!

Purchased a used 2018 with 35K miles in 2023. I now have 75K miles as it's a commuter car, about 90 miles a day. I average almost 41 mpg going from Pueblo to Colorado Springs and back. The CVT was a bit suspect when I first got it, but I think the driving has corrected the 3rd gear delay. The CVT is hands down better than my Altima. One year that car was gone, total junk.

Went above and beyond to send me a real time video of the vehicle, very helpful since I’m 4 hours away. Truly appreciate your help!

Incredible car! Still running strong at almost 20 years old!!! Best car I’ve ever bought. Got for my daughter and she drives a lot. Grad student to Washington DC daily commute.

Our last five cars have come from Roy O’Brien, some used, some leased, and they’ve been extremely helpful and friendly every time. The sales team is very knowledgeable and has worked within our budget to find the right vehicles for us. They’ve walked us through financing and made sure we know all our options and are comfortable with not only the car we’re getting but the monthly payments and service plan. Service has been excellent, too. We’ll keep going back!

My vehicle will be paid off soon. It seems problematic situationa are starting. I read about recalls for 2017 ford focus. I've received NO letters from Ford yet. There are several recalls for make. Model and year 2017.

I had a big issue with my Buick enclave transmission, it is obviously a manufacturer issue, my car stayed for long while till the issue diagnosed and repaired, and I had to take it back again. I can?t deny that everyone in the dealership?s service department including service manager and my advisor did their best to make me happy, and actually I am! I got my car back finally and hope that the issue is solved forever and nothing else comes up, I am testing i for few days now. So thank you Serra Buick GMC Rochester.

2014 Focus SE Hatchback bought in 2016 with 7500 miles. Its currently 2025 and 113k miles. The only repair issue was the TCM failure at 90k. I had to wait 3 weeks for the part to come in all the while unable to drive my only vehicle. Only other problem with this car is the heat shields have fallen loose and rattle. I have thought about replacing this car several times over the past 3 years. I've test driven many similar cars and haven't found any that drive much better. So I keep driving this car.

I live out of state and am not able to hv much time to talk but please go see Brad. He has done everything to help this work.

I've had my 2016 Focus SE for 9 years this year & will drive it until one of us dies. I've never had a problem with it. It gets great gas mileage, is comfortable & roomy. I've hauled many things that others thought wouldn't fit but with the back seats folded down ...no problem. I would recommend a Focus to anyone looking for a reliable vehicle.

So far so good. Test drove many cars at other lots and drove garbage. Went to X Drive and the moment I drove it for only 2 minutes, I knew it was it. Amazing vehicle so far so good. No complaints. Great customer service. Got an extended warranty, I totally recommend them. Even negotiated my price and worked with me. Very honest people.

I bought the car in 2020 now , I've replaced the water pump, alternator, purge valve and normal maintenance, the car gets up to speed on the highway pretty good , is pretty quite , handles good for a economy car, I got a 5 speed manual with all the bells and whistles, I would say it's not bad for the price I paid for it , I guess the automatics are a nightmare to own. If you drive in the snow get snow tires, other than that I hope to hit 200 k with this car

Bought new in 2012 with 2.0L 5 speed manual. This car has been exceptional in every way. Never quits! Never stalled! 272,000 miles, 4 spark plugs, original clutch, just normal Maintenance using FOMOCO recommended oil & filters every 5,000 miles (synthetic-blend). It still gets 35-36 commuting and 38-39 Hwy. Incredible little car! Sad I can’t buy a new one!

Excellent service quick process I would recommend this this dealership to anyone. Easy to work with

Really good car. Bought my focus 2 years ago, and it was amazing deal. Was by the far best deal on the lot. There was a Corolla on the lot, which was way older, had a higher mileage, and was $500 more. I said no way, stick it Toyota. I’m going American, and I am so glad I made that choice. My focus didn’t disappoint me at all, with a well designed well thought out interior design, and sporty exterior styling. Very comfortable and quiet ride. And impressive gas mileage. 37 MPG on the highway, and around town about 33. Awesome gas mileage, and it only costs me $50 a week for a full tank. Been pretty reliable, did have a few little transmission hiccups. But took it in and were soon fixed under warranty. Other than that, no other reliability problems to report in two years of ownership. Definitely recommend this car.

Brian crayne excellent salesman very friendly. Got us in a car, quick and fast👍🏻😁best salesmen ever

I bought the car in 2020 now , I've replaced the water pump, alternator, purge valve and normal maintenance, the car gets up to speed on the highway pretty good , is pretty quite , handles good for a economy car, I got a 5 speed manual with all the bells and whistles, I would say it's not bad for the price I paid for it , I guess the automatics are a nightmare to own. If you drive in the snow get snow tires, other than that I hope to hit 200 k with this car

Ace helped me very good customer service I would highly recommend him to anyone thanks I am very satisfied I love my care an everything went so smoothly an fast

I was never contacted about the TCM Module Re-Call But was about the Door Latches it saddened to know that Ford isn't standing Behind Their Productivity in this simi- Luxury Sports Vehicle it is a Great Vehicle to have is Great on Gas and is excellent in the city and on the Highway I Believe it Could Be Even Greater With The Quad Exhaust Turbine Engine with Shock Absorbsion with all the Bell's and Whistles to Boot

I love the people and the service was AWESOME and they work out great deals i would recommend them if you need a car! Good

bought the car with 120000 mile got it to 130000 miles and never had an issue really fun drive couldn't be happier to have had my car towed home on the highway.(made a good seat while waiting for pick up)

Helped us as soon as we arrived. The problem we found they quickly fixed. The buying process was quick and we purchased the vehicle. Great experience

Bought the vehicle after Ford replaced the transmission due to the known transmission issue with these and it has worked like a dream. I cannot recommend this car enough. It has been reliable, dependable and easy to maintain.

Purchased a used Explorer and the process couldn't have been simpler. Steve couldn't have been more accommodating and I was in an out in no time. I'd definitely recommend them to anyone who needs an affordable quality ride!

Ford Focus was born to be hatchback and manual transmission. I had two in Brazil and this one in US, bought from the first owner and now with 192K miles. No big issues, just normal wear. Stay away from automatics, SAVE THE MANUALS!!!!!

Just purchased my 3rd car from this place. My other two cars ran great and were sabsicvently used as hand downs to my kids. Now I'm in truck.

I am reviewing for the 2016 Ford Focus S.E. with hatchback. Engine performance, pick-up, and MPG are excellent! The car overall is an excellent choice. I have had very few mechanical problems with it. MAKE SURE WHEN YOU BUY THIS CAR THE TRANSMISSION IS GOOD. I made the mistake of buying it when the transmission was bad! Ford doesn't know how to make good transmissions for the Focus. DO NOT set MyKey! It WILL cause problems! Even with the dealer key I didn't see the MyKey option after I had set it once, and I had to completely delete MyKey from the system altogether using my computer. The remote start battery wears out quickly! You can only remote start it a few times before it goes out. I recommend this car, but DO NOT try to let someone sell it to you with a bad transmission, before or after the test drive!

This car is exactly what i needed when i limped my old ponitac into the dealer. Unlike my previous car this one is great on gas. It handles smoothly in my opinion. THe only downside i can think of is the trunk is small. even with the seats down in the sedan like i got.

From Peter, my salesman and Mariana, who helped me with all the new features of the outback. It was a great experience everyone was courteous and very helpful and every department for me. I always recommend this dealership to friends and family.

I love this car, the only exception is the transmission. The clutches jerk hard, only once in a while. It mainly jerks when someone besides me drives and only occasionally with me. Overall, I love this car!

I just missed the car it was a van decent miles under 2k and I knew it was going to sell quickly and it did but Lori was so nice and suggested to look on the site and call because they get cars like that in often so I suggest her and this company and they jingle is catchy

This is the second 2009 Ford focus SE that I’ve owned. The first one had 147,000 miles on it with nothing needed but regular items. Tires, battery, regular oil changes at 5000 mile intervals and never used any oil between changes. If I kept my foot out of it, I got 38 to 41 miles mpg, if I pushed it I still got 35 at 80 mph. This one has 79,000 miles on it and I have not done anything but tires. It’s nearly as clean as off the showroom floor, as I keep my cars clean. I am very happy with this car. Depreciation is so low now, insurance is low, no payments with interest, make this an exceptionally cheap car to own. Reability has been second to none for me. Highly recommended but very hard to find a nice one with a regular maintenance performed and no rust. You can’t go wrong with the value of this car, great commuter car or for a new teenage driver. It’s rated safe. It’s also very comfortable to drive for a whole day.

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.

Just purchased for a replacement to a 300,000 mile escape, it’s the sel model so creature comforts are few but for the price it is optioned pretty well, the 4 cylinder was averaging 37 mpg on my 2 hour drive home with plenty of power, plenty of room inside do a small car for 2 people and maybe smaller kids in the back seat but it is a smooth ride for the small package. I will use it as a work vehicle to commute the 3 to 4 hours each way to work