Used Ford Focus for Sale in Royal Oak, MI

Having had a poor experience at another local dealership for service on my 2014 Charger R/T Blacktop, I was interested in trying Suburban based on the service reviews. I arrived about 10 minutes before operating hours on Saturday. The service bays were opened at exactly 8:00 AM and I was greeted promptly and asked what service needed to be completed. After waiting for less than two minutes for a service writer to assist me, I explained my problems with the previous service I had received from another dealership to Kevin and was reassured that everything would be completed correctly. After writing up the order, Kevin told me it would be around 60-90 minutes and where I could wait. The lounge area was neat and clean and the time went by very quickly. Within 75 minutes Kevin returned and let me know that everything was done. Pricing was very reasonable and a 20% coupon was applied without my having to ask for it. I was cashed out in less than two minutes and very pleasantly surprised to find that my car had also been washed and the windows had been cleaned (even on the inside). Overall, I was very pleased with the experience and will consider Suburban as my servicing dealership for this car and my 2016 Charger Scat Pack.

This car is very helpful at driving to work. it is easy to drive, good on gas, easy to take care, and fixing. I like its performance.

I love this car. I have the Titanium hatchback and it is super sporty and fun to drive. The interior is comfortable and everything is perfectly located for the driver's convenience. The push-button start and keyless entry mean no more fumbling for keys -- just leave them in a pocket or purse and go. Sony stereo sounds excellent with a subwoofer in the trunk. You can't go wrong with this model.

Everyone involved was friendly, polite, attentive, responsive, and expressed sincere gratitude for my business. Could not be happier than with George Matick.

We bought a brand new and amazingly good looking inside and out 2014 Focus Titanium. The car was for my wife. She drove test the car. She fell in love and we took it. BIG MISTAKE! I drove it for the first time one week later and realize immediately what a defective dual transmission this car possesses. I think, the best way to describe it is like “having a teenager learning how to drive a standard shift transmission car for the first time”. When you start driving slowly from any stop, the car shakes in a jerky motion six or eight times before shifting. Every speed shift you can “VIOLENTLY” feel it, and occasionally a loud clank can be heard out of nowhere. All of this happens in Auto or Manual mode. In slow or fast speed. Don’t try to pass another vehicle because when you try, the transmission will shift 3 to 4 seconds after you press the accelerator. Three weeks after we acquired it, I took it to the Ford dealer. The technician drove it. The Service Manager drove it, and they both agreed that this transmission is a royal piece of $#!+, BUT, they can’t do anything about it because Ford Motors Co. says IT IS A NORMAL BEHAVIOR IN THIS CAR. They printed what Ford says and gave it to me. In it, acknowledges everything I mentioned but arguing that is perfectly normal. Normal in a car that just came out of the oven? That is BS! We tried to return the darn vehicle and the depreciation in five weeks made it impossible to afford. Now we’re stock with this beautiful car, which, other than the transmission, it is amazing. Sad to see how FMC mocks his customers, and don’t take responsibility. In 2017 we bought our 11th new car. A Chevrolet Malibu LT with dual transmission. Boy! What a difference. One of the best cars we have owned. Imagine that the transmission doesn’t exist. You can’t feel the car shifting at any speed. No more Ford for us.

First experience with Suburban Ford and could not have gone better. Very clean and neat facility. Everyone we dealt with was very pleasant and helpful. Salesman, Tim O'Connor, was great! He was so knowledgable and helpful. Just very pleased and impressed with the entire experience.

First off I would just like to say for all of the people complaining about the auto 6spd, this transmission is very unique. Its actually a manual transmission, It has a dry clutch pack and no torque converter. The shifting of the gears and clutch are just automated. I have seen so many complaints about it being shaky taking off from a dead stop but Ford says it's normal. You have to drive this car like a manuel, taking off from a dead stop you cannot baby the throttle. You have to blip the gas and roll into it just like you would in a normal manuel car. Again since it's a automated manuel when you are slowing down it uses engine breaking very effectively I may add. Breaking last seconded the computer disengages clutch so it's in neutral at thw mercy of the breaks. This transmission has adaptive learning so it watches your driving habits. When you baby the throttle consistantly from a dig so many times the computer learns that behavior and that's why the jerkiness happens. You cannot baby this car, for at "automatic" trans it sure is rev happy. My gf will drive it for awhile and it will start doing that bc she babys it. When I get into it I'm trying to drive it how I know it wants driven but its confused bc it knows my gf's driving habits. You can make it learn new habits driving it for awhile it will re-adapt back to you OR from a 10mph roll you pin the pedal to the floor till it hits 100. Everytime I do it the car is so much more peppy afterwards, throttle is more responsive, doesnt shift till abt 4500 instead of 2500, just feels more torquey and it stops the jerkiness it has learned from someone else. This car is a blast to drive once I researched how it likes to be driven, i must say its definitely a one of a kind driving experience. Because of the sophistication of the "automated manuel" transmission, when you buy this car they REALLY REALLY should educated people on how exactly this transmission works!!

I purchased a quality vehicle at a great price from Quattro Motors in Redford. I couldn't be more happy with the vehicle and customer service I recived from this dealer and the associates! They went the extra mile to accommodate my purchasing needs. If you need a nice vehicle with low miles, and clean title at a dealership that works for you shop here! Thanks Doug

Currently has over 300,000 Kms and aside for having to purchase a new battery for it after 8 years, I have just changed oil amd put fuel in it. It has endured 110 degrees in summer & - 40 in the winter. Still starts first time, every time. EXCELLENT CAR! Good going FORD!

I brought my vehicle in for an oil change, tire rotation, and a shifting problem. My vehicle was shuttering from stop to first/second gear. I took a road test with service manager Don Tallent and was informed I need a new clutch. Luckily, they had the part in stock and offered to make an appointment for the following week to get this work done. I am happy with the service provided and will be coming back to Dorian Ford for service in the future. I would recommend them to everyone.

Sporty and safe... even my kids think it's cool! I'm very happy with my new car. I am glad I got a car that was leased for only 3 years. Great value, low mileage and such a great overall value!

The entire staff at Brokers and Sellers are amazing. Our deal started as only a conversation with Ron, but his professionalism allowed us to relax and to take our time to make our own decision. We worked with Zain and Ali to have a few minor issues resolved and they also went above and beyond what I've come to expect from car salesmen. We purchased a 2015 Escape and couldn't be any happier. We will definitely look here first when it's time to purchase our next vehicle. I must also commend the gentleman that does the detailing. He made our Escape sparkle!!!

I love the brakes and the take off. it is a smooth ride and does not feel like a small car. The trunk is small but serviceable but the overall look is sporty.

When I arrived for my appointment to have a part replaced on my Jimmy, I had assumed it would take over 2 hours. As it turned out, it was much less time making me a very happy camper. I very much appreciate the quality of service I receive from Gordon Chevrolet. Your entire staff is friendly, caring, and are more than willing to resolve any situation. Your Service department is tops in my book as they give it their all to diagnose a problem correctly the first time. Thank you for caring enough to have a top-notch facility.

This car has been nothing but reliable and road worthy. Brand new brakes and tires as well as semi-synthetic oil changes recently done. Air and Cabin filter changed first week of April. Car is ready to go to a new owner.

I found a 2016 F-150 at this dealership here on cars.com for an incredible deal! Called them up and talked with Omar. Guy was super nice and was very upfront with the trucks history and was very impressionable. If I am ever in need of another car I’m definitely going back!

I love the comfort and look of this car. It handles the mountains very easily. That is a huge plus where I live. I recommend this car.

Answers emails and questions fast and with much detail. They make the searching process for used car less stressful. I have been looking for a long time and they have a great selection.

I bought a 2014 with 47.ooo and had it 2 weeks and the double clutch went out and now the Ford dealer has it, I hope they fix it and it will last

My name is Andrew Atanasovski i went it for an oil change on my 2016 Fusion Titanium Doug at the front desk was very kind and helpful. I took my car in just before lunch time kind of knowing it will be a while before the guys can get it done, but i ended up getting my car an hour in a half before they said it will be done. All thanks to the ford crew. I cannot wait until i go back for future check ups! ?

it is very comfy and hopeful well have this for a while and look forward to dealing with these men that work at poway dealership in the future due to the amazing service

As of this writing, I have been bringing my 2010 Ford Fusion for service to Suburban Ford of Waterford (Michigan) for 8 years. Just by pure luck, the service advisor that was available to me at my initial visit to Suburban Ford of Waterford's Service was David Deckard. Because of the excellent service that David Deckard provided to me during my initial visit, for my second visit to the service department of Suburban Ford of Waterford, I again asked for David Deckard and, just as with my initial visit, David Deckard provided me with top-notch customer service. Ever since those first two very positive customer service experiences with David Deckard, every time I need service on my vehicle, I deal exclusively with David Deckard. He is extremely knowledgeable, professional, friendly, personable, and goes out of his way to be sure that I am completely satisfied with the service that he has provided. I am so pleased with the positive experience that I received from David Deckard through the years that I recommended him to everyone I know who owns or leases a Ford Motor Company vehicle. I can't say enough about how well satisfied I am with the excellent customer service that David Deckard provides. Go David Deckard!

Never broke down, kept serviced, dueable, comftorable great on gas! handling was to par,highly ecenomical. A/C worked great never failed throughout all the 7+ years of ownership considering desert environment this car is very durable.

Jim Schebil (President) was very accomodating and never wavered from original agreement. Our salesman Tom Gackle helped us with ordering and providing a smooth buying experience. We were treated extremely well and I would urge anyone to check with this dealership before signing on the dotted line elsewhere.

This car has everything I was looking for. The heated seats, and mirrors is an excellent option. The stereo system sounds fantastic. It's very sharp looking and the gas mileage is a plus. I love this car.

It was time to get rid of my car that took me through college, it was very outdated (had roll up/roll down windows 😩) and Frank helped get me into something I can afford! He was truly passionate about putting me into a car that made me happy and worked very hard to find the best deal for me. He did not give up until I left the dealership satisfied with a purchase. I love my new car and I have recieved sooo many complements!! I will definitely recommend Taylor Ford to my family/friends, Thanks Frankie!!

Picked up a 06 zx4 for 1k, only 128k on odo, with new rims and tires on it,... Replaced the power steering pump, and shes a great daily driver...

Genthe Honda - Had some new tires put on my baby, and some other maintenance, and what a fine job they did. The team there at Genthe Honda are friendly and very knowledgeable. Gary, in repair, spent extra time with me to make sure I understood everything, and that I was completely comfortable with the work they did. The guy that worked on my bike did an awesome job. He really knows his stuff. Scott, in sales, is amazing. Anybody looking for a great bike, Scott will not steer you wrong. Thank you for the great experience. You will see me again and again.

got the SE model with the 5 speed tranny, handles great, great acceleration , comfortable on the long haul, gets up to 40 mpg highway, 33 around town, only drawback is trunk space but it fits golf clubs, suitcase and full size cooler.

This car has been awesome for me...great travel car that has handled mountain driving, light snow, mud and heavy rain all extremely well. The seats lay flat so storage is ample and access easy with a hatch. Very sporty looking too! My shepherd Romeo also approves!

i was very impressed with the amount of information they list on webpage. I was out of state buyer and it was very important for me to be able to get all my questions answered. they did an outstanding job.

Perfect size for me. Loaded with all the cool new feature - sunroof, Bluetooth, heated seats and steering wheel. Excellent gas mileage. Loads of storage in the trunk.

Did not end up purchasing from the because I found a better deal but good place to Shop

This car is a very reliable car, with good acceleration and good brakes. It includes cruise control and a backup camera. It is very cheap for its quality.

absolute pleasure to work with Kathy. every question we had she answered, few minor things pre inspection found were addressed the next day and van was ready for pick up. thanks

I love the comfort and look of this car. It is perfect for what I need! It has all the "hands free" features which I love.

I recommend them and look forward to buying my next car there as well. They were easy to deal with and did everything they said. I told them I was interested in buying a car and for a $100 deposit they held the car and updated their website saying a sale was pending. This was important to me since I was flying in to Detroit to pick up the car. Ryan picked me up at the airport on time and it only took about 30 minutes at the office with Kathy to purchase the car. Very pleased with the process.

The Ford Focus is good overall car especially when saving gas, it’s also good car for a little family and the exterior is really nice