Great people at this dealership. Just wished they took car of their cars more. Bought a 2007 Jeep Liberty and in 4 days my powersteering went out. Now within a month now i have something going on in my reer. Constant sqeaking and Scrapping sounds. These cars sit for a long time and dont get moved very often. So they just catch rust.
I have been meaning to write this review for a while. I have to put the good word out about this place: I was pleased with every aspect of this company. I was not having luck with any of the dealers I had worked with, but this place was able to help me. The approval process, service and repairs, and most of all the friendliness, straightforward and helpful and honest manner of Michael and all of the other employees that I encountered were all over the top. I have had my car for over two years and it is an excellent and reliable used car that has worked like a dream for me. I would highly recommend this place to anyone looking for a vehicle!
Great buying experience, no pressure, knowledgeable. Our sales person was Jarret Hernadez and was excellent. I would highly recommend this dealership and saleman to any one looking to buy a new car. They have all major brands at one location.
Let me just mirror what others have said. Mark Cooper(sales) and Ivan Smith(Financing) got it done!
Mark answered all of my questions on the car and took time to get some photos before I came in. The car was cleaned up, the oil was changed, and the gas was topped off prior to use taking delivery of the car.
Not only did they have an amazing deal on a 2000 mile old car, they were very professional, knowledgeable, and the car had an amazing CPO warranty.
I will be sending friends and family your way!
Thanks! Russell Owens
I used the web portal to make an appointment. I chose what appeared on the screen and added main issue for vehicle service needed. When I arrived for service, it could not be completed, for I chose oil change. However, I did include the additional item for vehicle service. I had to bring the vehicle back. The service employees were accommodating and topped off the necessary fluid that was low. The website for service appointment needs to be revisited, so it reflects what, I as the customer, need to be serviced.
by Gloria and Don loving our 2017 Ford Escape! from Lena, IL
June 3, 2018
We've always been satisfied at Fairway Ford in Freeport, IL. Whether it's for an oil change or looking for a different vehicle, we've been satisfied and probably will continue there for our vehicle needs. Thanks Fairway Ford!!
Iverson's always treats me as a valued customer. I have purchased vehicles there my entire life and am a repeat customer. They are straightforward and honest. The service department is top notch as well.
Patient Friendly staff was willing to look around all day at many different makes and models of vehicles trying to find what I liked best and get everything I wanted into one vehicle while staying within my budget. Fantastic job guys. Keep up the good work.
Went there to look at a different vehicle, but when I saw it, I changed my mind. Not that it was horrible or anything, but it was a bit more "used" than what I was interested in. But, they have quite a selection of used vehicles, and it wasn't long before I found the Envoy that I wound up buying.
This is a no nonsense, no frills kind of a place, and they keep their prices reasonable.
All in all, a positive experience, except for one small thing. They wanted me to use my ATM card instead of accepting a check. That required a phone call to my bank to get permission to make a purchase that was above the cards limit. Not a great big deal, but a bit of a hassle.
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