Used 2024 Ford Mustang Mach-E for sale near Chevy Chase Section Five, MD

The service department are very helpful and they take the time to explain what needs to be done and why.

I bought a 2024 Rally which is the highest trim in a Mach E . It is very fast and fun smooth on the highway and can be driven on a dirt track as well as used as an every day vehicle. My only complaint is the range could be a little better and charging should be faster because the vehicle is already in its 4th year of production other than that as a long time EV owner I love the car after a month of ownership.

I was very happy with the outcome of my car. Everything was fine. I’d like to. Personally, thanks one of the workers Mr. J was very prompt to his decisions The driver that took me around to get the to get the rental car, Mr. Sterling was very very impressive. Good driver.

This is an amazing car. The build quality of this car is amazing. I have never loved my car more than I love this car. I've owned the car for 5 months now and I have not been able to wipe the smile off of my face this whole time. I've noticed that most of the people who provide a negative review of this car have unusual expectations of the car, particularly as it relates to the car's range. It's also interesting to see how people's expectations change when buying an EV. Gasoline cars come with an advertised fuel economy and range that likely won't hit. But people in gas cars don't really care if they hit those numbers and they rarely, if ever, do. They just use those numbers to compare between vehicles. But then they buy an EV and expect to get every bit of range advertised. It's unfair to judge an EV differently than a gas car. If you spend time researching the car before you buy, you learn that EV range drops when the weather is cold. Research your car before you buy it. There's plenty of information available online in forums and on YouTube so that you can make an informed decision. That's what I did, so I knew going into it what to expect. If you do that, you won't be disappointed.

I was very happy with the service I received. Lee Ashburn was very helpful and respectful. Thank you Donald Keller

Great car! Super fun to zip around the city. Do your self and get in a GT if you’re looking for an ev! Don’t sleep on it

Sales man Matt was great took care of me on the phone & as soon as I walked in the door very easy great experience

Ford ticks a lot of the right boxes for this vehicle - excellent, quiet ride quality on rough roads. Fantastic hands-free self-driving on freeways. Phone-as-key with keypad on the door convenience. As a second family car (our other car takes gas) it's awesome - never having to go to the gas station with charging at home for 1/4 the cost per mile of gas is brilliant. I've driven most of the competitors and never have I been jealous of the other cars. Until they have the phone-as-key or hands free BlueCruise, I feel lucky to have the Mach-E. And yes, I think Ford and GM need to get better at naming cars. Mustang? Blazer? How did these decisions get approved?

They get it fixed right the first time and usually in the timeframe frame predicted. They communicate well and treat me with great courtesy. They’ve even provided a loaner when they couldn’t get it done on time.

Erkan (Rick) and his colleagues were super helpful and really went the extra mile when I found out after purchase that the Ford Escape we first selected did not have an important feature (the garage opener). The Escape that did have the feature also had a bunch of others that I liked, but they didn't have that trim on the Koons Sterling lot. Not only they arranged taking the first Escape back and exchanging it for the one I wanted, but they even sent a driver to Koons Falls Church to bring that other car for me, so I drove the first car in and drove out the dream one, and I only paid the price difference. Great job, Erkan! Strongly recommend the dealership!

Jon was great in helping us get our vehicle back on the road again. Ourisman Ford of Manassas service department is outstanding! My car broke down on the weekend and when I called the Ford dealership near my house (Koons Ford of Woodbridge) they told me they could not get to it until mid-November (I called on 10 October). My transmission would not let the car drive and had a code on my Ford Pass that said there was a sensor problem which I told them. I told them I was going to call other Ford Dealerships and the Koons Ford service tech told me go ahead because all dealerships have a shortage of mechanics, and no one will be able to get me in sooner. I called Ourisman Ford of Manassas service department and talked to Jon who told me to bring it there. I had it towed to them and Ourisman Ford of Manassas service department had it fix the next day! Outstanding service! I have been a loyal customer to Koons Ford of Woodbridge for over 10 years and bought and had my cars serviced there (bought 7 vehicles over the 10 years). When that dealership was Cowles, it was great, but since Koons took over it went downhill. I have found a new dealership in Ourisman Ford of Manassas. This dealership is over 15 miles from my house versus 4 miles to Koons but when it comes to customer service Ourisman Ford of Manassas is tops!

I received a great customer services from these 2 men. They are really friendly and understandable. I really recommend Ryan Plumb for future people that going to buy cars in this place.

Brought my car in for a tune up at 100,000 miles. The service reps, Buch and Eric, were knowledgeable about what needed to be done and helpful talking through what needed to be repaired now and what could wait. They arranged a loaner car for the time my car was in the shop. Overall a pleasant experience, and the friendliness of the service reps was key to that.

Art was kind enough to set an appointment for me to have a tire checked out. They were thorough and fixed the problem.

I am very happy with the sale services at rig location…. Mr. Dabo was helpful and I’m very happy I would recommend Lindsay ford a place to shop

My experience at Koons dealership with Mr Williams Chicas was excellent. He was very professional, he informed me about all I wanted to know about the car I was getting. He I wanted an specific Color and he did an excellent Job to find the Car that I wanted. Everything he did was outstanding 👏. Thank you so much. I am so grateful and satisfying with his outstanding service and Job. I am so happy with him thank you. Yanira Rodriguez.

Courteous, professional service by Nathan Ayoub. Car was finished on schedule as requested. Great service!