We purchased a truck for our company , and we were treated very well. Customer service was outstanding! It didn't end the day we drove off the lot.... it continued for weeks. About 2 months later, we decided to add to our fleet again, and went right back to Patriot. They located what we wanted and we had the truck within 3 days. Great team at Patriot Ford!
Everything was great through the process. Would have liked to know exactly what the company was making for transparency. Happy with the vehicle but since I'm not an expert on purchasing vehicles, would like to feel secure about the deal I received. It's not that I wouldn't have been willing to pay the overhead costs and the sales representative but would have liked to know what I paid them over the amount of the vehicle base price.
I had a very good experience at the car dealership. I had been looking for a truck to buy for around a month with no luck. I went to patriot and they had me in and out with the truck I wanted. My salesman Dena and the owner Mr. Cantrell were very helpful with getting me exactly what I was after and at what price range I had to work with. I would recommend them to anyone looking to buy a vehicle, new or used.
Chance was very helpful throughout the entire process. He kept me at ease and comfortable. Made sure I was ok with everything and helped me understand everything deeper. It was a hard and big leap for me and I???m glad I decided to come here for it.
I was looking for a used car of a certain brand, and there was one available at Fowler. I contacted the dealer and Denise got back to me almost immediately. She readily answered any questions that I had and offered to provide me with any information I would have liked. I was going to make this purchase from out of town and was looking for a local mechanic who knew this brand. I had trouble finding one but Denise was able to get me names of several who work on European cars. Unfortunately, the car sold quickly (which I absolutely expected it to because it was priced well). Denise got back to me to tell me that the car sold, when she really had no obligation to do so. This is what is called great customer service and something that is sorely missing at a lot of place. Given the opportunity, I would gladly do business with them.
We stopped in to look for an upgrade to my vehicle, not planning to purchase. We have looked in multiple cities and two states for a new car. Not only did we get the best deal we could find, but the customer service and people we fantastic. I highly recommend speaking with Tony in sales, Bill in management, and Vincent in the service department! Those men know customer service.
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