Service department is outstanding, clearly five stars. On an absolute scale, the buying process was only 2 stars, but I gave them 4 by comparison with my experiences buying cars at other dealers -- which would rate -5 stars! I bought my Lincoln MKZ hybrid there 5 years ago, and have used them for service throughout, so I have significant experience. I've been buying cars for 50 years, so also have a lot to compare with.
Just what Nana wanted
by Nana van from Woodruff SC
June 10, 2018
We are enjoying the van and look forward to lots of family vacation trips. The van has room for all 11 members of our family with room for everyone’s luggage.
Rented a truck while shopping for a replacement to the most heavily-used truck in our fleet. Roger was very accommodating with some tight scheduling requirements and the rental unit was perfect for our needs. Then Matt worked some magic to actually find the same truck to sell so I ended up with the perfect one-stop, rental/purchase, double-deal… with no down time. It's now been a month using our new truck 6 days a week… thanks to the Hengehold crew!
good for transporting people
by oldman from venice, fl
September 25, 2018
Great comfort and access for entry and exit of passengers. Gives everyone a smooth ride. Wish gas mileage was better though. Good visibility for the driver
Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!
by TAug from Rothschild, WI
January 11, 2019
While I have had this vehicle for only a couple months, it serves my needs well. Drives well now, we will see how long it lasts.
Just stopped in for fun to see some Mustangs. I’m not looking to buy soon but when I am ready I will be back. Gerry was informative and happy to answer my questions.
One of the best vehicles for the money
by Matt from Jefferson city, mo
November 12, 2018
This car has met all my needs. The only thing I would do different is offer an automatic sliding door. I have fractured my hand and 2 of my kids have slammed their fingers in there. The door is really big and hard to stop if it starts rolling
I purchased a 2015 Chevy Express 15 passenger van from Hengehold Motors. They were very professional and made my purchase easy and quick. I am very pleased with the van and very happy with their service. I will return to them to purchase trucks in the future.
good for large families
by VanMan from pa
December 9, 2018
Bought used. Works very well for getting kids and all our stuff around. If I purchased new I would get leather and a limited slip rear end. Waiting to see how it does on bad roads... probably not good.
Amanda was a pleasure to work with on the purchase....she made it very easy and was very helpful with all our questions...
Great van for a large family
by JessEnglish from Cedar Rapids, IA
April 11, 2018
We are enjoying our upgrade from a Dodge Caravan to the Ford Transit 15 passenger van. We have a family of 7 and found the Dodge not to have enough room for everybody anymore. The 15 passenger Transit allows us to take a couple rows out and have plenty of room for everybody and a friend (something we could never do before). The van drives smoothly for being on a truck chassis. The control panel is well designed and everything is within easy reach of the driver or passenger.
An overall awesome experience from the sales process to the customer service for aftermarket installations!!!
Has a lot of room for kids and gear.
by Jon Medin from Nerstrand MN
June 27, 2018
I love the van but wish removal of side seats was easier when I need to haul a bunch of gear. The outside looks are nice and clean which I like. I wish mine had been wired/plumbed for add a trailer hitch with controller but that is easy enough for me to do at the garage.
It was great but got T Boned and totaled the van out. Other driver claimed to be doing speed limit but it was loaded with product and it sent me off the road over the grass and into a parking lot..Drvers side airbags did not deploy.
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