Did an internet purchase on an 09 Murano and at pickup...
by Lasrnw from DealerRater.com
November 4, 2018
Did an internet purchase on an 09 Murano and at pickup found out the car didn't have all I asked for and was promised. I was livid because the original process had been great and felt I had been taken advantage of. Got in contact with Tom Wall, Manager and he searched high and low for the car I wanted. When he couldn't find the 2009 he got me a 2010 Murano at NO ADDITIONAL COST with all the options I originally wanted. In my opinion he went WAY above and beyond to make sure they made it right. I'll be a long time customer at DCH Freehold Nissan. Also, they have a great guy, John, who shows you all the options in the car and how each works....really friendly, really funny and very knowledgable. It's worth buying a car there just to meet him - he's teriffic!
Tamer was great!! Everyone there was very easy to work with. They worked their butts off to get me a car. Everyone is very kind and hard working!! Definitely will go back as soon as I’m able to get a newer car!!
Saw a car online and called to set up test drive. When i got there the car was waiting for me to test drive.
I like that its a family owned business and respect their honesty in matters they discussed with me.
Easy & Quick Paper work! I had no issues and would highly recommend
Where to begin?! We had a horrible time trying to find a used car until we met Liza! Not only did we get the car we wanted, but the buying process with simple, efficient, HONEST, and quick. We also got a 30 day warrenty with our car and took advantage of it. I HIGHLY recommend buying from them. Liza is extremely up front about every penny you spend, so you know exactly what your spending, no hidden strings. We will also continue to use a Alex as our mechanic! 2 for 1 deal!
Very easy experience getting a car from Sam...He was patient and knowledgeable about the car we wanted...When we had more questions he bought his manager over to try and accomodate us the best he could.
We paid and drove off with a great car!
Would reccomend others to go here
As soon as I arrived the place was attended by one of the vendors, who was very nice and attentive. I did not conclude the purchase because the vehicle was with an oil leak and some dented and scratched in the bodywork.
I will highly recommend this place ! I went to buy a used Chrysler Sebring and Chris and his staff helped me as much as they can especially with helping with the minor downsides of the vehicle. I was extremely excited and impatient for the car and Chris met the needs and had the patience and helped and give me referral to other resources I may need
I came here to purchase my car and Chris and Billy were very helpful. They fully checked that everything was good, fixed whatever needed to be fixed and gave great service. They also take care of anything is anything does go wrong. Definitely would recommend
Franco and the team at EMG auto made the whole buying process easy and fun. They were upfront about everything and even worked with me weeks after the sale to make sure the PA registration was taken care of and everything with the car was good. Thank you very much. I would not hesitate to recommend this dealer to anyone searching for a used car.
Going to the dealership is typically a forlorn experience for many. There’s already so much pressure we put on ourselves as buyers to get the best bargain and not get sold on a car by a slick talking salesman. You won’t find that here at Imperial Auto Mall. I had such a great time working with Edwin and Julia to help me find my perfect car and my every need was met. They explained the process so very clearly and at no point made me feel like they were trying to take advantage of me being a first time buyer. If any of you decide to go to Imperial Auto Mall make sure you ask for Edwin he is well informed on all the vehicles in inventory and is patient and can help you walk away with the best possible purchase. I will be recommending him and Imperial auto to any of my friends and family interested in a car.
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