The car needed a new wiper motor, a rattle tracked down and a wash. Rattles are elusive but the tech had it diagnosed before he got out of the parking lot! We got everything done and Feyer didn’t charge us anything. We bought the car this summer and they’re standing by the product for us!
This was the best truck buying experience I have had anywhere. They were never push and never tried to sell something I wasn't looking for. Very professional sales staff and owner. When you drive on the lot don't expect a salesman to come running out and hover over you. They let you look and will ask if they can help. My experience was very relaxed and enjoyable unlike at some other dealerships where the salesmen play the hover game and try to push you into something, not here, they took their time and answered every question I had, and I had lots. They went and still are going above and beyond to ensure I was satisfied with my purchase. Out of all the Ford dealerships in the area this will be the only one I will be returning to and I would suggest the same thing to you. Excellent and fair pricing as well.
GM financial is awesome. I got a low interest-rate then I would have from the bank. My sales person Kenny Clemmons has helped me purchase several cars over the years. The Owners son and the business manager were very kind and polite. I will be a GM customer for life!!!
Happy with scheduling.Happy with taking my car when promised. Happy with explanation of service performed. I will definitely return to this dealership for future service even though I live one and one half hour away.
Fast great experience,would highly recommend!!Customer service was excellent,David in the service department was very easy to deal with and handed the issue with no problems!I was definitely recommend this dealership to friends and family!
I contacted VW of Hartford because they had the vehicle I was looking for. I had a limited time to make the purchase. From the first phone call throughout my discussions with the Sales and Business staff the experience was very positive. Over two visits I interacted with two Sales Consultants and two Business Managers. Everyone was friendly, knowledgeable and professional. It was clear they valued me as a customer and ensured that my needs were met and that I understood the features of the vehicle and the terms of the purchase. The process was completed smoothly within a time frame that fit my schedule.
Not pushy and has great customer service. Hope they have what I am looking for next time I need a car.
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