This was the first dealership I started looking for a new vehicle. From start to finish the process was smooth and effortless. Taylor was very helpful with finding something in my price range and gave us a reasonable offer for our trade in. All together I would say this will be where we do business again.
I was looking to lease a vehicle that I would like and may eventually buy. I went to KIA because of the long warranty. The redesigned 2019 Kia forte was what I wanted and it was what I got. I was initially disappointed that the price I calculated online was not what I got when I went to their office. However, Taylor Rowell worked with me to eventually get the exact car (model, color, trim) I wanted at a reasonable price that I was comfortable with. Taylor was very respectful and helpful through out the process. I would recommend this dealership to anyone (just don't use the online calculator - go in and talk to someone).
I came in early so I could make appointments I had other places that day but, after 2 hours and 40 minutes I was finally out the door having missed my other appointment. Might not sound that bad but, I was only there for 2 tires. The person at the desk seemed understanding and offered his apologies. They were struggling with their tire balancing machine which I understand but, being a place that does tons of tires this shouldn't be something that puts you down for hours. I would likely pay the few extra bucks and go somewhere else that I've had better experiences with in the past like express oil or greys tire services.
I would highly recommend Rivertown Fords service department. They got my car fixed in a very reasonable time . They were very helpful with checking my warranty to make sure I was covered even though I didn’t buy my car through their dealership .
Great service with plenty of help. A pleasure doing business with them. The facilities are very welcoming and provides excellent services and every amenities. Plenty of selections to cover everyone’s tastes.
Gret experience! Everyone was so nice and very accomodating! We had been to several other dealerships and Rivertown Ford treated with respect! Definitely see them for a vehicle!
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