Used Ford cargo vans for sale near Novato, CA

100% customer service! Every person in every department every single time. Would not hesitate to refer to all of these people.

Great customer service from sales to service. The post sale follow up was impressive. Everyone was friendly and professional

I am very proud and pleased to give Alex (Mr. Diamond in the rough) praise for doing what should be done at every used car dealership. Yes, he has the mindset that you are his ONLY customer, and he will "make it right". He is respectful, honest and trustworthy. It's hard to trust the stereotypical "used car salesman"...I don't even need to explain, right? Please toss that connotation out when you shop with Alex and be refreshingly and happily amazed at how he makes it all happen in a non-stressful and productive way. I won't torture you with a long review, but I want to because EVERYTHING was handled so efficiently. I should include that I have been a Sales Manager for IBM and Henry Schein Dental...these multibillion $ co.'s are built on high end sales/service reputations. Point is this: I know greatness when I see it. One or two examples: Spoke to Alex about the Mercedes he had dropped in price to sell (great Carfax info btw...gives "fair price" accurately). Perfectly priced, so no need to dicker. I tell him I will need to get a friend to drive me there in case I buy the car...an uber driver was at my door in less than 15 minutes on Alex's dime. Bought the car and ALL paperwork was done, so I got my plates, stickers, registration in the mail shortly thereafter. Went back to get the smog done and pointed out the air conditioning/heat blower wasn't operating very well; don't forget, this is AFTER the sale. Alex could have charged me for parts and labor, but instead had Eugene (excellent mechanic btw) and Dmitry install the new blower for FREE...ask yourself when that kind of giving attitude and service happened at a used car dealer? Also put on 2 new front tires for “wholesale cost” and no labor charge. Please, you owe it to yourself to be dealt with in a professional and experienced service oriented manner...I am completely sold on Alex. P.S. In the short time I've gotten to know him, Alex has impressed me also with his love of his family. I value this also. Hope you go meet Alex...he will without a doubt, validate this review.

This truck is great, especially if you're doing a lot of driving! It's comfortable and has all the features that a normal car would, but it's a work truck!

I have had great experiences here. These great folks will bend over backwards to help. Salesman Woman Edith is great, Glen is the man. They came in on their day off to help me out because they knew I needed a car for work and brought it me! Mind you, pouring rain and late. That March 3, 2019. Thank Again for taking care of me.

This vehicle drives very nice. I am normally a Chevy buyer but this Ford is very nice. I was never in the Ford dealership but they really treated me well

I had an outstanding experience at Uptown Ford in Oakland while buying a car for my dad. Mason and Marcus both went above and beyond to make me feel like a part of the Ford family. Uptown Ford stands out as the only dealership where I felt I could make an informed decision without any pressure. With an extensive selection of vehicles, the entire process, from browsing to purchasing, was seamless. I highly recommend Uptown Ford to anyone looking for a top-notch car-buying experience. If you visit, be sure to ask for Marcus or Mason—they'll take excellent care of you.

I've owned a 2010 Transit Connect since 2014 and it has been the best vehicle I've owned. I use it for work and haul a lot of movie production gear in it. Most of the time it stays half full and I drive it that way. It's been reliable and only needed standard maintenance, except for the transmission. I knew the transmission was a weak link when I bought it at 94,000 mis. It bit the dust at 120,000 mis. I had a rebuilt one installed and was assured that it'll be good for another 120,000 mis. I'm at 160,000 and it is still going strong.

They were accommodating in allowing an independent mechanic to test the car I was looking at--a good sign. In the end we couldn't make a deal but I would try them again for a different car.

Making this a personal handicap van. Love the size and feel, not to big but big enough. Love it!! can’t wait till we do some traveling.

Gary explained all Solterra features to me. Very helpful and very friendly. Now I enjoy the car even more.

Great team to work with. From the very first contact they were very helpful and made the process easy. Michael was great and Byron was fun to work. Highly recommend!

Friendly and helpful folks. Price was as advertised without haggling (and in my case, will priced), car I came in for was available for test drive at my appointment time, and paperwork for purchase was efficiently handled. Good experience at the sales level! As with all used cars I was a little concerned about the sales process, but in this case things were low pressure and seemingly free of sales gimmicks. Appreciated they didn't try to sell me 5 extras and tack on dealer fees. It all just kinda went to plan.

Very easy purchase experience. Got us a better interest rate than our bank and we were in and out quickly. No pressure tactics used.

Overall pleasant experience. Buying process was pretty fast, good priced car, financing was smooth. Customer service was good.y

For it's size, it's incredible for hauling items you may have thought were too big for most vehicles. Also comfortable on long trips with great gas mileage. as well.

Carson White: excelente persona, se da a entender, tiene paciencia, si habla español, es amable, ayuda a financiar el crédito

i love this car i can wait for ford to make the new transit connect if you take car of it and do all your recomeded service this car will go 200,000 + miles but if you dont take car of it you know what is going to happen

Excellent advise from John for the quality of vehicle & price including the overall future planning.

I purchased my 15 passenger for my daycare and it was a phenomenal vehicle. The kids loved going in field trips and it was the perfect size for all of us with a couple added parents. I would recommend this vehicle!

Bought a brand new in 2019 Transit Connect, since then we only had to change the brakes and oil !!!! Love this van. Works fine for our company needs. The money that we saved on gas alone is priceless (27/28 MPG). I decided to write this now because this is the only Ford product that didn't disappoint us. Hopefully they start making this work horse again soon.

I didn't purchase my Jetta from this dealership but I almost did and wish I did at the time but I wasn't ready at the time. I appreciated the low price offered. I appreciate only dealing with one salesperson even through the finance process. They were super friendly and not pushy and definitely didn't use the old sleazy dealership sales model of the past that most dealerships stand by. I recommend going to see them for your purchase if you want it to be pleasant.

After having an unpleasant experience dealing with another local Chevy dealership, I was more than impressed with Anthony D' Amore. He was extremely friendly, personable, an overall joy to interact with. His exemplary customer service was displayed in two major ways: 1. When I was getting checked in with him, I received a notification of my doctors appointment, that I totally forgot I had in one hour. Since my car's service was not going to be done in time, he arranged one of his team members to give me a ride right away so I did not miss the appointment. 2. When we were troubleshooting why my rear TV's were not working correctly he was able to help me figure out the cables I had might be the issue. He even went all over the dealership trying to track down something that would interface/fix the issue. He also made the recommendation as to the correct cables I should buy, and assisted me with that purchase. On top of that, he followed up with me a couple days later to check in. During that call, he even offered to bring his own set up into the dealership to further troubleshoot this issue. Anthony's friendly demeanor, professionalism, and AMAZING customer services will be bringing me back to Concord Chevy for any and all services and/or purchases going forward!!! I will be recommending him and Concord Chevy to anyone I know in need of services and/or car purchases!!! AWESOME job Anthony!!!