Justin and Leland got me a great deal on a brand new Jeep Grand Cherokee Trailhawk. They are having it delivered to me from over 2 hours away! Really appreciate everything from those to along with Fregia!
It was great dude business with Zack at courtesy great staff great employees. I bought a 2014 Ford Taurus everything about the car with great except for not having speakers in the car hopefully we'll get this issue resolved soon.
Just wanted to thank Courtesy for helping me get into a brand new jeep. My recent health issues have taken a toll on my credit but Justin was very helpful finding me a vehicle that was in my budget. Very satisfied.
Great staff and people Zack was a great salesman and I bought a 2014 ford taurus. I'm glad my friend Richard sent me to Zack at courtesy. I recommend them thank you. The only thing I wish they would of included speakers with the car that part is bad. They need to give me speakers and I'll be really happy.
by Carol and Terrence Mitchell from Danville, Illinois
September 30, 2017
We went to this dealer, Courtesy Ford Lincoln, to possibly purchase a new Ford Flex. We were approached by sales person Rick Smith shortly after we arrived. This dealer did not have any Flex's in their inventory so he ask us what color and what accessories we would want in a Flex and with that information he went on an internet search of other Ford dealers. He found a Flex like we were looking for 300 miles away in Wisconsin. He called that dealer to see if they would let his dealership have that car. Working out the financing went fairly smooth and we left looking forward to picking up our new car the next day. We were very impressed when we found out the people going to Wisconsin to pick up the car left at 1:00 a.m. Our new Ford Flex was ready to pick up by 3:00 that afternoon. This was one of the easiest purchases of a new car we have ever done. Our sales person Rick did not apply any pressure whatsoever and was very friendly and nice to work with. He answered all of our questions and was very knowledgeable of his product. Overall, a very pleasant experience.
came into courtesy to see mr. rose needing a reliable car and within 24hrs we were setup and out the door with a great car in a 2012 dodge avenger. we were very welcomed into this dealership very patient and hard working to fill the customers needs.
I am greatly satisfied with the help that i was given from Terry Beasley. He listened to my exact needs and gave me what i wanted.. he is a very nice and polite man. i will recommend him to everyone i know.
Mark Rose helped us tremendously! He was pretty accurate with his numbers and interest rates. He hurried to try to get us in and out of there as well. He was very friendly, nice, and respectful! Our new 2013 Ford Edge is great!
I originally came in to ask about the new 2019 RAV4, for which little information had been disseminated to the dealers by that time. The only thing of which they were certain was the late December release date. Warren took the opportunity to tell me about the deals going on for the 2018 RAV4. I am no fan of the exterior styling of this generation, but Warren found me one that not only was colored to minimize the aspects of the body that bother me, but also include the things I was seeking in a new vehicle (AWD, better gas mileage, upgraded safety and technology features, etc.). He was able to answer my questions and had a much-appreciated sincerity. The last thing I wanted was to feel manipulated by a slick-talking salesman and Warren was the perfect salesman to deal with me. Overall, a pleasant buying experience and I am becoming happier with my purchase with each mile.
Jim S gave superb service and had excellent auto knowledge
by shengyi from DealerRater.com
December 4, 2018
The service was consumer-oriented, timely, and offered the right price. Jim showed me different cars until we found the one that was perfect for me and with the right terms. His service was low pressure. I'd certainly return to Napleton's to buy another car.
My salesman, Malik Harris, was so amazing to work with. He worked with me for as long as it took, on my schedule, even came in on his day off to help me get my brand new Hyundai. He was very knowledgeable about the vehicle and options I was interested in. The process for getting a loan was also exceptional. I definitely recommend Malik and this dealership for your next car purchase!!!
My visit was very pleasent. Jose greeted me and made sure we test drove the right car. He explained every feature. Would recommend the dealership.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.