Highly recommend this dealer. They got us qualified for a great deal for the car of our dreams. The sales guys are so nice too. They addressed all the issues for the vehicle as well. They make sure you’re taken care of. This was the best buying experience I’ve ever had and my family and I have become permanent customers.
Donald is the best hands down. He went above and beyond for me. I honestly didn’t expect to leave off the lot with the vehicle that was chosen for me. I am a single mother on a fixed income and he made sure that not only was the vehicle in my budget but safe too! When you go to Riverside ask for Donald!!!!
I am so pleased with my 2018 Tucson. Riverside has great people who work there. Donald the Salesman was awesome and Eric the finance guy and their office manager Meagan they all went above and beyond to insure our happiness. Even their new salesman Joseph was so friendly. All four of my immediate family have purchased vehicles now from Riverside Auto . Thank you all for excellent customer service !!!
This has been the easiest no stress buying experience ever! Superior customer service I will definitely recommend this dealership to everyone I know/work with. It’s such a relief to not have to deal with all that red tape!
The service we experienced was excellent. The young lady in the service department went above and beyond the call of duty. She was knowledgeable and courteous; she explained everything to me. I am so pleased with the quality of the repairs and the great customer service we received.
I had the best car buying experience ever at Butch Oustalet Ford. My salesperson was very knowledgeable about the Ford Fusion Hybrid that I leased. The sales manager, Gary Burtch went above and beyond my expectations to get the exact car that I wanted. I highly recommend Butch Oustalet Ford and Mazda to anyone that is in the market for a new or used vehicle.
Was having a problem with my 2017 F-150 shifting and brought ii in about 0800 in the morning. They was able to get to it that day and found an update and a bulletin that was needed. I got my truck back the same day. I was dealing with Zack and I have nothing but great things to say about him, the service, the facilities, and the customer service. Thank you all.....
Took my 20111 Ford Ranger in to have the passenger air bag replaced. The customer representative was cordial and promptly greeted me and told me to leave my vehicle for service and directed me to a waiting room and also explained that the needed service would take approximately 1 and 1/2 to 2 hours. When I returned to the dealership the service representative saw that I had arrived and came out to tell me that my vehicle was ready for pickup.
I was very pleased with the service and there was not much wait time for my car..I love my 2015 Lincoln MKS and keep it show room new! I would not want any other car..I have been a Ford driver since 1988 and loved all my cars from the 1988 T-bird to my 2015 Lincoln MKS
The computer went out in my truck. They gave me a loaner truck for the weekend. Had my truck back in a few days. My salesman and the service department were very concerned that I was taken care of and satisfied.
I was going to be in the market for a new vehicle in about 6 months when I received an e-mail from Lee. He asked if I was interested in trading in my 2016 as they needed reliable good condition used cars. I replied it was a bit short on but gave him the info he asked for (mileage, etc.).
I was surprised when he wrote back he could put me into a 2018 with no money out of pocket and payments less than 5.00 a month more.
Made an appointment, went into the dealership and was on my home less than 45 minutes later!
No haggling, no surprises, no games. Clear and honest communication. True to their word.
I’ve used the service department in the past and have been equally impressed.
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