Ford for Sale in Grand Rapids, MN

Tremendous job by all to accommodate my time frame. Love the vehicle

Great people to work with. Our salesman Jacob is an outstanding man. We had excellent treatment in the paper work at the end.

Bought our 2016 Edge Titanium at a dealer 1 1/2 hours away from Grand Rapids. They suggested we use our local Ford dealer for regular maintenance. We went there looking to set up an appointment for an oil changer & tire rotation. They said they use first come first serve and at that time the bay was open and would take about 45 minutes. They also offer a complimentary car wash. We saw our car sitting in the parking lot; it looked clean........after an hour, we asked if there was a problem. Our paperwork had been misplaced. They apologized and did not charge us anything & gave us a punch card for a free service after 5 with the first punch already done. We couldn't be more pleased. It is very rare to find a business that will provide this kind of top notch customer service. We also have a 2011 Ford F250 Super Duty diesel truck that we'll bring here for service.

Couldn't ask for a better buying process. All of the people were very helpful. Gary was able to find the exact car we were looking for. I would highly recommend to anyone.

Ron responded to email after 3 days, granted it was over the weekend. Was given partial info on vehicle I was looking at. Went to test drive vehicle and discovered more problems than were disclosed and they were obvious such as odometer not working to verify mileage, sliding doors not fully operational. In all fairness he did tell me about the lift gate not opening. In my research the repairs needed would have been well over $1500 more than their asking price even though it was listed as is. Jeff the sales manager was apologetic for having to make such a long drive, however we told him we needed a road trip anyway.

I was very interested in Cadillac SRX but the dealer did not give much confidence in purchasing a used vehicle.

Very friendly service staff, not so friendly front desk girl. She was rude to us when we purchased our car also. To the point we may not purchase from this dealer in the future.

All staff were very polite and helpful with everything. James was always in contact when he found a truck we were looking for. We told him what we wanted and gave us list. We tried out several and did finally find one that fit us. We are very pleased with our new truck!

I was treated with respect and I have been trying to get a truck for awhile, but was always turned down until I came to Rapids Ford, found a truck I liked within a few days I was driving my truck.