Used Ford cars for sale near Troy, MI

Sam is always fantastic! I have been going there for almost 25 years and he has always been a great salesman. I always know what to expect and he always has things in order and ready to go.

Eight years in my Ford truck. I love it. I looked at GM trucks (Chevy & GMC), still nowhere nears as comfortable as a Ford. Yes I’ve had all the known issues but carried warranties for my truck so transmission has been overhauled. Cam phasers twice (Covered by Ford one and Warranty 2nd time). Just overhauled the front end (bushings, control arm assembly, etc…). Truck still runs like new and rides even better now than when I bought, she is finally broken in and I love my truck. For taller drivers like me, Ford is way to go. Ford has more cabin space than any other truck out there. Ford trucks have the best styling and more towing capacity than anything else in the mkt. Next truck will either be a Raptor or F-250 super duty.

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

A little choppy on dirt roads, feel the uneven paved road surfaces. I attribute this to the 4X4 suspension. Excellent payload , 1865 lbs.for the non-turbo 3.3 liter which has been stellar performer in 35K miles. I average 24mpg all weather. Very good drive modes, sport kicks it up to V8 feel, shift on the fly seamless. Handles great with loads 1000 lbs. plus. Hot riding vinyl seats are sport like hugging you, difficult to turn around to look out the back window. I don't rely solely on back up camera because it does hide the corners where pedestrians are. Confining driving position barely allows for my 6 foot frame. Seats belong in a sports car, not a truck! I should have got the cloth seats! The cab lacks much space behind seats for a small cooler of water or duffel bag. The transmission was clunky in the first 4 months. I think it was the computer adjusting for driving habits. The 12" touch screen has many features and can be turned off. Integrated phone is easy set up, Personal music can be played or built in music apps. The maps are great showing satellite view and North South configuration based on direction view. Service often freezes when you get in valleys. The worst feature is vehicle manual on computer, takes 10x longer to find what you are looking for. Ask Ford to order a printed booklet! The instrument panel is well laid out however the steering wheel sometimes obstructs information. The tilt, telescope wheel is perfect for shorter drivers. There are many cluster views to choose from and two trip odometers, a big plus. I choose one layout for all driving. Took a long time to get used to where radio controls are as I was always turning down the blower motor switch. Blower motor has 8 speeds and whisper quiet up to 5. Also has an ac booster for quick cab cooling, heat, nice! The stereo has equalizer, 4 speakers and will blow out your ear drums unless you have deafness. I find the adjustments for instrument brightness, headlights, fog, and bed lights to be very awkward, An afterthought by Ford engineers? Placed at lower left below segregated instrument layout. Needs to be easily visible, not hidden from view and adjustment. The high beams light up the next county and 50 feet up the treeline. Not sure I need to see owls in the trees, but I can. The flash to pass feature needs to be more blinks, changing lanes that fast is dangerous. The windshield is large and raked offering a full road view and pillars don't obstruct the roadway. The rear view camera can be used while driving and shows tailgaters. The rear window has defrost, tint. The tint is great but defrost is imo a dumb idea. Window easily defrosts with heat or defogs with ac. This isn't a car! I chose Ford over competition because my last F150 gave me 400K, never left me stranded, had a great V6, super good tranny and decent fuel mileage. I like the payload, handling, maps and my music from my apps. I like the aluminum clad where my last steel truck started rusting everywhere. The weight is nimble feel while driving, almost sporty on twisty roadways with very good acceleration and quicker stopping. The cost of ownership is less than foreign and many domestic. I have no recalls in 2 years. I drive in snow often, the handling and my confidence level are excellent but I still have weight in the bed for traction since this is 700 lbs. lighter than my 2013. Overall, I like this vehicle very much and look forward to a new one, better designed or upgraded 2028.

Cars appear to be clean, in good repair, and fair prices, appreciate the prompt communication.

2022 F150 PowerBoost 3.5 twin turbo absolutely hauls xxx with phenomenal gas mileage on a 30 gallon tank. I’ve gotten a true 600 and 700 miles out of a tank of gas when it’s in Eco mode it will run on battery alone if you’re on flat level ground and maintain your speed that’s how they obtain so many miles out of a tank full of gas probably one of the best F1 50s I’ve owned and I’ve had several of them. If you leave it in tow Haul mode it will disengage the auto stop start so the vehicle remains on. It’s been absolutely bullet proof with zero issues. If I’m not driving the Dually Diesel F350 I’m driving this..

Andrea Pawkowski is the best. She went above and beyond for us. She exchanged our new lease with my old lease at 7:40 pm to accommodate my work schedule. She was pleasant and so helpful! We love her!

I have 2 F150s. A 2013 with 286,000 miles and a 2017 with 152,000 miles. They both run perfect and they are very impressive vehicles. I owned a 1500 Z71 prior and that was basically junk.

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

First off, when someone says the truck drives and rides horrible, did they not know we are entitled to test drive the truck first before purchasing. I love my 2023 Ford F150 XLT crew/camper package 6.5' box so far. Put about 5000 miles on it. Purchased used with low mileage. It has all the bells and whistles except for leather seats. Rides great, quiet, and more technology than I'll probably ever use. Endless supply of power with the 3.5 engine and all around mileage about 18-20 and 22-23 on the highway. I liked my 2012 Lariat but mileage was 14.5 all around. I test drove a Dodge and Chevy, but I like the feel of the Ford truck with Dodge a very close second. Chevy feels like the frame is weak and flexes over bumps.

Rudy and staff hands down the best in the business not only with there quality of work but more importantly communication!! I highly recommend Variety Collision for any make or model!!

Great truck from the looks and comfort, and most of all was klaben ford of Warren Ohio, terrific people highly recommended, my salesman Dom cook was great and The owner Mr Klaben was top notch!

Was easy to deal with and helped me out anyway he could. Thanks again, Bryon

Overall, I love my 2024 STX 4x4 Supercrew. It's comfortable, reliable, and gets great gas mileage with the 2.7 ecoboost. I had one small repair done under warranty that took less than 3 hours and I have over 13k miles on it. My only mild complaints are that the ride could be more forgiving over bumpy pavement and that the turning radius was better.

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

Was a great purchase experience. Ashleigh my salesperson was an absolute pleasure to work with. Customer service oriented. She wanted to make you comfortable and happy. Financing was simple and easy to. I recommend looking for your next car purchase here.

I purchased a new 2025 XLT powerboost about a month ago. Got around 1500 miles on it. The overall performance of the truck is awesome. Its a good looking truck. I have added tint windows, hard bed cover and I am getting the upgraded leather package for it as well. The gas mileage is great and with hybrid it gets even better. The handling is good. The stop & go is also great. I went from a 2020 Nissan Titan to this F150 and must say I am impressed overall with the truck. I happy about the warranty that ford provided and look to maybe get the extended warranty when the time comes.

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.

Best car ever out of Ferrari , Lamborghini, MB , BMW. Perfect for snow , rain & sun. All weather type or vehicle. I want the R perfect for business , pleasure & fun

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.

This truck has all the options I could ask for. It is very comfortable and powerful. I like the ruby red color. We've only put a couple hundred miles on it so far, but everything works great.

Erik was polite and extremely professional. He had everything set up and done for me before I even got to the dealership. Courtney was also a pleasure to deal with while signing all the paperwork. My wife and I will be recommending friends to your dealership!

I was searching for a specific vehicle and I found a few on cars.com. 2020 F-150 Super Cab 2.7L Ecoboost, 10 speed transmission. At first I was concerned since I've never had a truck with a small V6. I was looking for good HP and good MPG. I liked the sporty trim STX look. Great acceleration and great MPG. Much better than my previous 2006 F-150 5.4L, which was a great truck, but it was time for a change. I do recommend this vehicle if you want MPG, power, and great towing capacity.

Just turned 300k on my 2014 eco boost.. great truck very little issues .. kept up on oil changes.. maintenance etc.. bad things are I had to replace coil packs, and brake booster 4x. Moving this to my backup vehicle as I just bought a clean 2014 f150 with the 5.0 engine and 150k.. gonna see if I can run that up to 300k too

Excellent communication with both their service. and Body Shop. Collin and Randy are so wonderful to work with. Fast, efficient, and very thorough.

I absolutely love this truck. 5.0 Coyote with a 6 speed transmission. Bulletproof combination. Plenty of power, heated, powered, seats and sunroof, and 4 doors. Just an outstanding truck. I’m holding onto this one!!

Fantastic transaction process, from reaching out via phone, to driving off the lot with the vehicle. Kyle was very professional, and he went above and beyond my expectations. Gladly would purchase through Serra Ford Farmington Hills again.

Excellent value for the price. Do not purchase this vehicle without the active exhaust option. The fake vents are disappointing but otherwise the car is perfect.

Scheduled a maintenance visit. I got there a little early and they got me I right away. The maintenance was finished in a timely manner while I waited.

Just bought this truck with 42000 miles hopefully it treats me good 12/16/2023 looking for a warranty company that Ford honors that’s not too expensive, bumper-to-bumper

Best buying experience of my life! Extremely transparent the whole way through. It was also the quickest I’ve ever been able to buy a car. Everyone was so nice! I cannot recommend them enough. If you need to buy a car this is the place to go!

This truck is one of the best. I had a GMC before this and there is no comparison. I love this truck and will keep for long time.

Derek Johnson was the best. He is very professional and consistent. He made my car buying experience fun and quick. Thank you Derek for your kindness.

This is a great service department!!They are kind and really make us feel like they care about us!! Cynthia Walton and Chris were amazing and helpful!! They make it happen with a smile!!! Thanks! Janice

I just purchased the 2024 rapid red turbo. I love the mode change and it has that great sound as you pull away from others. Great take off and smooth ride. The only negative and it is very slight-- it that it is difficult to change the temp, and my Sirus does not have all features. This is my 4th mustang, with my first being the very small box shape. Every model gets better

My salespeople Mason, and Ashleigh are the best! I purchased a used 2018 Lincoln Navigator AS-IS. An issue with the vehicle happened the day after I purchased the Navigator. Mason and Ashleigh in my opinion went over and above to fix the problem. Thank you again. Ray

I love this car, drive it right and she’ll be fuel efficient, but quick enough to outpace traffic. I will say the transmission can feel a little clunky sometimes.