Used Genesis SUVs for sale near Hampton, VA

The salesperson Becca listened rather than tried to 'sell' me a car; very wise, especially for someone so young. It simply was a pleasant experience, not something usually associated w/ a car transaction!

Purchased the 2022 GV80 this past October and just completed a trip from Florida to Maine and back and couldn't be happier with the vehicle. Totally comfortable and smooth riding whether in the City or the Open Road.

My service advisor was very helpful and efficient. I had a warranty repair done, and she handled everything very smoothly, from checkin to returning a freshly washed car to me. The wash is a nice touch.

Good value,Safety, amazing technology. Luxury for slightly more then std midsize suvs GV70’s Technology is work in progress and I suspect more improvement will happen in the future … Plus more safety features will be added

The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.

Bought this as one of the first gv70 an out. The car is probably one of the nicest cars I’ve owned, I’m 76 so I’ve had a few. Great styling inside and out. Service has been a struggle at some dealers. I have 18,000 miles on the car and so far no complaints

Great car. It has too many amenities to mention. The only downside is the dealership is not prepared with a good service department, so we were mandated to seek another. The car is great around town and also on the Highway. This is our 4th Genesis, so that should say it all.

A confirmed luxury small SUV with fit and finish of a German vehicle. Ergonomics as the driver is spot on. The menu can be just a bit confusing but you acclimate quickly. Steering and nimbleness is very good for an SUV. The 2.5 T was not my first choice but it is actually responsive and perky. If I could only get used to the squeal of a 4 cylinder. Interior is luxurious but advanced package is a must. Opt for the 6 cylinder if you can but it is not a game changer.

Your service depart has proven to be exceptional, particularly Mr. Jayden Warren this young man will go places if his awesome attitude continues to be professional, this will definitely bring more customer into your dealer with the potential not only to service the vehicles, but to purchase one. Great customer service needs to continue, specially if I'm going to send my sailors. Thank you is about time I can feel confident that my vehicles are serviced with the outmost care.

I’ve had a GLE and an Audi Q7 and this has truly been the only car I’ve bought and loved the longer I had it. The design to the technology is beyond what I was offered elsewhere at this price point.

Demario was both professional and personable and made the entire experience incredibly simple. It was truly a VIP experience.

Bought my GV70 with 2000 miles on it and it was no different than a new one. I love it very much for my first high end SUV. I'm still learning all the stuff inside but it makes it more exciting to learn. It is just as quick as the 3.5 and the power is great for me with the 2.5 turbo engine with 300HP is enough for me. Very cool looking too. I'm going to say that the Milford Genesis dealership has been great 👍 Evan is always polite and very professional and he always has a smile when he greets me.

My BMW 128i had a tire pressure system monitor system give a "system inactive" message. Had all the sensors replaced by the third party tire shop. The problem didn't go away , even though the new sensors radiated the signal just fine. Casey spent a lot of time trying to diagnose why the problem was still there - they didn't charge me anything !! I had tor original BMW sensors installed and the problem was resolved.I thought it was very good of Casey to help me at no charge.

I have had this vehicle less than a week, 250 miles driven. The navigation settings have been difficult and the screen setup still needs work. The custom seat setting feature was amazing. The seats are very comfortable. It is a nice driving vehicle.

Mike Bullus and Wayne Heath make you feel like you are their only customer. They give you special attention no matter how busy they are. All employees are polite and helpful in making your wait very pleasant.

The GV80 is extremely safe and operates smoothly, in harmony with different driver preferences. It handles perfectly in the snow and ice with different drive mode options. Looking forward to another GV80 after this one !

Excellent experience, nicest and most polite staff. Everything explained throughout the whole process, nothing hidden. Our salesman was the GREATEST, thank you Mark for everything. It was very delightful seeing Nick the now general manager for Hall. He sold us our 09 Sonata 10 years ago and still remembered my wife and I. Thank you to everyone we are very happy and satisfied!

I had a bad couple of years. 2018 being the worst. I filed bankruptcy, lost my home, was in a job so stressful that it was killing me literally. In 2019 I decided to take control of my life and try to get out of my hole. Anyway, I needed a vehicle and threw my info out there to dealerships who handle people in my case. Hall was the only company consistent but not in an annoying way. They made an appointment for me and I met with Mr. Henry Bly. At first I was apprehensive about meeting with a salesman because I don’t like the “show” they put on to sell you something. But once I sat down with him, he made me feel human. He was real and let me know that I’m doing good and we will get my situation better within a year. He got me into a car that wasn’t the base model to give me some dignity. He made me feel like I once felt before and that’s a person who had great credit and was in a great place in her life. He then handed me over to the finance guy, Mr Chris Sherrod who was also amazing. I’m thankful for this experience and no longer fear dealerships and being suckered. I’m able to hold my head high and feel good again.

We are 12,000 miles into our new GV70, and so far we love it. We had a Volvo XC90 for 13+ years, and we loved it, too. But the GV70 is quieter, faster, and more comfortable than our Volvo. Our only complaint is the level of electronic control for almost everything. I long for the days of analog controls in a car. Other than that, I HIGHLY recommend the Genesis GV70.

Friendly, helpful, and patient staff. The Keurig drink machine is awesome. The facility was neat and clean.

The service rep was awesome. I didn’t care for the “lady” after hour service rep. She couldn’t answer any questions about my service or coupon/discounts.

I looked at a few SUV's and amongst Porsche, Audi and Mercedes, and found for comfort, ride, power and value, Genesis was my perfect choice. I leased the Genesis October 2021 and 27 months ago. I have had zero issue, nothing. They send you a monthly "health report" and it's always perfect. every month Genesis send up and update.The service I had in October, they aded some washer fluid. That's it! Driving is a pleasure, performance better than you would expect for a SUV, and when the Turbos kick in, you pass the others quickly. The car is very well built and especially quiet. The electronics are amazing, so many options at your finger tips. If you are considering a new car, be it an SUV or Sedan, I highly recommend your test driving Genesis

Thank you Chris Venheede from Hall Ford at 12896 Jefferson Ave, Newport News, VA. My son and I are very happy customers and it's because you took time out of your day to make sure that we were satisfied customers. I was always pleased with your entire staff they showed excellent service. As I said before I will recommend your business to family and friends.

This is a beautiful vehicle inside and out, Great styling and comfort. Performance is great . Mileage is disappointing. User interface for settings is confusing and you have to go very deep into drop down menus to set basic functions. Cargo area is small for an SUV of this size. I ordered mine with a trailer hitch but the factory trailer hitch looks like it was added on at U-Haul. It is not integrated into the design at all and certainly looks like an afterthought. VERY disappointing Regardless, I think it is one of the best looking SUVs on the market

Dominic, Derrick and Alex made the car buying experience a smooth one. They were very accommodating and a pleasure to work with. A couple days after I bought the car, Dominic and Derrick both reached out to me via text message to make sure I was loving the car and to contact them if I needed anything.

Owned the GV80 for 6 months, the smaller engine is plenty. The ride is better than my 2018 Lexus rx350L. Only draw back navigation good be better.

On Friday, 10JULY2020, I went into Hall Acura because I wanted to trade my 2016 Dodge Charger and wanted to explore some options. I worked with Katt Kirk, who immediately took interest in what I wanted instead of what she wanted to sell me. Within 2 hours and 3 options later, she had me hooked on a 2017 Acura MDX. The next day, I returned and opened the door to get some numbers going. Both Katt and the Hall Acura staff were incredibly generous with my trade-in value and Katt went out of her way to make certain that I wasn’t going to bury myself. She truly looked after my best interest and worked her knowledge and professionalism to ensure (even with no additional money down) that i got the best deal. Without a shadow of a doubt the best car-buying experience I’ve ever had. I owe my thanks and full gratitude to the wonderful Katt Kirk and the awesome management of Hall Acura!!!

I absolutely love this car. So many features and a very comfortable ride. So beautiful as well. I have driven a Lexus for 20 years and was very happy with it but was drawn to the look and warranty of the Genesis.

Fast service with a friendly atmosphere. I had a short wait time than expected. Employee Bonnie was a great help getting my car maintenance done in a short time. This also included a free car wash.

Plain and simple its a great s.u.v. , people notice this vehicle and I have had many good comments about it. Strangers have come up to me and asked if its a Bentley . Wow

Excellent ride, comfortable, looks great, multiple safety features, beats the competition in all areas. Ionly downside was the dealer, and the Genesis leasing company. ...