Brian and Mike were great! They treated us like friends, were open about everything and took time to make sure we were happy. They were able to get us an even better APR than my pre approved offer. Thank you and we will be telling everyone about the great people that are here!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I really don't know where too begin with the young lady Omni on today...she was my friends saleswoman but I had purchased a car over the phone the information that she had given my friend I told her I had been explained any if that she began too be my saleswoman as well..I can really write a book on her today But, just know with a person like Omni you will have customers coming back...Very,Very Friendly ,Excellent customer service, Explained the buying process thorough!! I felt as if I had been knowing her forever!!!! Satisfied Customer I am!!!! Thanks Omni Binion!!!
I took my 2018 hybrid MDX in for Maintenance A16. They told me I needed an oil change and brake in fluid changed in my transmission. So the shuttle took me to work and the work was completed around 2:30pm. The shuttle picked me up promptly at work and took me back to get my car so I could get to school to pick up my kids. Everything went smoothly and I was back in my car and on my way in time to pick up my kids. 10 minutes later I get a call from the service department saying I needed to return immediately because they put the wrong fluid in my car! I had to turn around and drop off my car and get a loaner!! I was late picking up my kids, but luckily I have dear friends willing to step in when I need them! How does a tech put the wrong fluid in? I asked and the answer was,"He didn't realize it was a hybrid." WHY IS HE WORKING ON CARS IF HE CAN'T TELL IT'S A HYBRID?!?!? And why did it take 3hrs for him to realize he put the wrong fluid in?!?!?! Are they going to rebuild the transmission to get all the wrong fluid residue out of it?!?!?! HOW DOES THIS HAPPEN?!?!?
I was”nt there very long and that was good for me because I have been going to other places and it takes a long time for the technician to service my vehicle
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