New and used 2026 GMC Acadia for sale near Lansing, MI

I had an issue with an exhaust leak. I called set up an appointment and arrived my car was taken almost immediately and Nick was very courteous and told me he would have the car done around noon. At about 11:15 he called and let me know my car was ready and they found and fixed the leak. The Crippen shuttle picked me up within a half hour and was was out of the dealership by noon. I have been a customer of Crippen for more 20 years and have always been satisfied with the service.

Professional, helpful and friendly. I got my coffee while I was waiting for the service to get done. Plus I got the inspection videos too.

Had my vehicle serviced with oil change and tire rotation. Everything was explained well and I was told of future services needed.

I had my car in for an oil change (2/12/2024) during the visit I was told the high pressure power steering line was leaking. I set up an appointment to have it repaired and should expect to leave it for the day as it would take about 6 hours. I dropped my car off at 9:00 am for my appointment (2/19/2024). I finally called around 4:00 to find out that my car wouldn't be ready until the next day as authorization from Zurich had only been received that afternoon. My issue: I would have expected that knowing what the repair was on my car, authorization would have already requested so repairs could start when I dropped my car off at my appointed time and could be completed the same day. Now I'm without my car for 2 days instead of the expected one. This to me was very poor planning and didn't set to will with me and also was an added inconvenience for me.

the friendly sales staff made the process easy and timely , the salesman even came in on his day off to meet our schedule

I had a great experience with Angela..she has great knowledge and understanding of the automotive sales. Highly recommend this dealership. It is great that they are open and available on weekends.

Great dealership, Everyone was very helpful and explained everything well. Jose was very helpful in finding the exact car I was looking for. I wanted a different interior than most cars had and within just a short time, he called me back with the news that he found it and it was being sent to their dealership for me.

Fastest oil change I ever had. More words for the 25 minimum that this survey requires for some strange reason. This is finally twenty five words I hope.

I have purchased my last 3 cars from Crippen and have always had great service while buying the car and after the purchase was made.

My experience at LaFontaine Lansing was excellent. My salesperson Caleb was great with his customer service. I had no issues with him. The only issue I had was with the financial gentleman that came into Caleb's office that spoke to me about credit and interest rates. I specifically told him not to run my credit report through my credit union because they already did and I had pre approval, well, he ran it anyway. I was upset because now it's going to stay on my credit report for 25 months for both hits. That was the only issue I had with this dealership, I am absolutely satisfied with my purchase and with my salesperson Caleb.

Al was a great sales person. Mando the manager was awesome as well. Also Chad who did the delivery and extended warranty was very professional

Ricky Esquivel did a great job of helping me with buying my car . I had looked at it on Monday the 10 th of November and liked it , they were going to do paper work but banks were not open on Veterans Day I went to work and hit a deer on way to work totaling my car on Wednesday and by Wednesday about 3 pm I had my new car !!! Ricky and his boss Chad did an amazing job at helping me .

Nice dealership, nice people and most of all a very friendly and accommodating place to get your car serviced, I really enjoyed the special help given in keeping me up to date with all of my warranty?s and service needs.

I appreciated the time and effort Casey put in to help us with our search for a Equinox or Terrain. He was very helpful.

Excellent service and the sales person provided a great service and attention

Jim Yanna is a class act. Easy to work with, and goes the extra mile.

best car buying experience ever. Drew did a good job of making the deal happen. Financing with Simon went great. no problems or issues. overall very satisfied. usually when buying a new car or truck i feel as though i have been taken advantage of. It wasnt that way with your dealership, we appreciate that