The people are friendly and knowledgeable about the vehicles on their lot. They are always my first stop when looking for a new or used car or truck. Elizabeth Alma can get you on the right track when you call.
Found the perfect car on Cars.com and contacted Hubbard. I had a response very quickly. I did have a few questions and sent them to the man who had contacted me. However, after several hours with no response, I contacted salesman John Gustin directly and he immediately found the answers to every question. He has followed up with me after the sale and I am very satisfied with him. My only concern is that the dealership apparently doesn't clear the memory of their used vehicles, they let the new buyer do that. In this day and age, if you don't erase all the data you've input into a car, you're asking for big trouble. But some people may not think about it when they trade in their car. A new buyer could get your home address from the GPS, your phone and contacts from the phone memory, etc. etc. Dealers should make it a practice to wipe the memory of any car they take in before they offer it for sale.
We have always had the best experience when leasing a car at DeFouw Chevrolet!! Pam Strain is AWESOME!!! She has helped us the last two times we have leased a car and I would highly recommend her to my friends and family. She even called to tell us about the Fall Harvest Sale they had going on. Thank you!! We love our Red Equinox!!
I contacted Lewis Motors via e-mail which was responded to quickly. Called and made an appointment. Was greeted immediately upon arrival by Donnie Wright. He was extremely friendly, helpful but not high pressure. He allowed the vehicle to sell itself. We were very pleased and relaxed with the entire experience. We now have a 2015 Equinox which were are enjoying very much.
Very easy and fast, got a 2015 chrysler 200 with 6500 miles for 13999. Was very happy with the deal and even purchased a 100k mile warranty. Was able to come in with everything i needed and drive out the same day with a new car! Very happy and thanks Bill Ahler and Auto Express-
I walked in and told the salesman I was interested in buying. He took a copy of my drivers license and handed me a license plate to be able to test drive what ever I wanted. It would have been nice to have a salesman walk with me and tell me the options on the various cars. I asked him where a few different cars were that I seen online and his response was "they are either out front or out back"....so I was on my own to find a specific car. OOOOKKKKK well wow, so out of hundreds of cars and I had no direction. I walked around for awhile, looked inside a few and drove a few. Several of the cars I looked in were dirty, I did not even drive because they had not been cleaned up. I had a few questions for my salesman about payment amounts and he said I had to fill out an application prior to proceeding. I thought this was weird , I was pre-approved by my own bank, but I was trying to stay within my budget amount. Before I say to much more, lets just say I won't recommend this place to anyone. Very frustrating. If I could return the car I would, Where is the Customer Service these days?
No scams, tricks or fast talking here. These guys are here to get you in a great car for a great price. They are upfront, honest and truly trust worthy good people. I live 1 hour and 15 min away found the car i wanted saw all the great reviews so i drove to see it. Gave me a $4000 more for my trade in then the last dealership i went to and bottom line on the car. Got me approved in a new car and out the door fast while explaining everything i needed to know about the car, the paper work, the loan and all the odds and ends. Even though this place is over an hour from me ill be referring all friends and family here and if i need another vehicle i will be sure to come here! Great job fellas!!
Place was great. Everyone I talked to was friendly. Very attentive but laid back atmosphere. Car was exactly as described online. I wanted to test drive, they gave me the keys.. Answered all my questions.. Overall very accommodating. Super straight forward. TJ got it all taken care of and I was out of there in a reasonable amount of time. I've had the car for a few days now.. I see others on the road but obviously none of them are as clean as mine. If you're considering getting a car here.. get your car here.
We recently purchased a used Yukon Denali from James. I called and since the car was new to the site, he went to find the car and research my questions. He called me back with all of the information 2 hours later. I drove up and the car was exactly as described and the price was the best in the state! They did a complete detail and had the car ready for pick-up the next day. The process to buy the car was simple and there was no heavy sales or add-on since all the people are salary based. They have been accessible since the purchase and have made every effort to make sure that we are happy with our purchase!
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