Used 2018 GMC Terrain for sale near Chenequa, WI

I just want to thank everyone involved with our new vehicle purchase!! From Marry (Sales) confirming the vehicle was ACTUALLY on the lot and personally holding onto the keys so no one else could grab them(!), to Christian (Sales Director) and his willingness to work with us to come up with numbers that worked for us both, to Jessi (finance) and her quick, friendly work getting us through our paperwork. Everyone was super friendly and professional. After the purchase we had to return for installation of running boards where we met John Ferrigno (service). Although we were told install would take an hour or two, he told us it would likely be longer - a little disappointing but we had the time to wait. Not even 1 hour later John came up to us to say our install was DONE!! He pushed it to the top of the list - what excellent customer service! And the final kudos goes to Mike Schmidt (service) who took my frantic call today when I couldn't get the liftgate to open or shut (stuck 1/2 way open) Although he tried to talk me through the process over the phone (for a good 15 minutes) I was really frustrated, so he guided me through the process of manually closing the liftgate (so I could get home) and said if we couldn't figure out how to reset it - he'd be glad to help out. Fortunately, we figured it out (lesson learned!) but his calmness and patience helped me not freak out. I don't think most people enjoy the process of vehicle shopping BUT this experience from start to finish was exceptional! Thanks Umansky!

We love our GMC Terrain !! We recently purchased from former Mike Duman in Suffolk, VA which is now Priority Mitsubishi our salesman Mr.Knight is highly recommended He’s a man of God, great respectable person, and very professional!! Whenever you are in the area and you’re looking to purchase a vehicle contact Mr.Mervis Knight !!

Love the service I’ve always gotten at Boucher. Wether it’s been a vehicle purchase, service or parts and accessories the customer experience has been great.

Bought the car CPO in summer 2021 with 38k miles. Now being summer 2024 with 90k miles and I’ve mostly had good luck with the car and its components. I have the extended warranty through 100k miles but I feel like all American cars are built to fail after the warranty runs out. Overall great car: I have the 2.0L turbo engine with 9 speed auto and AWD. AWD is great when turned on, grips the road well, and to be honest the 2.0L has a TON of power; way more than you need for a compact SUV! I had a quick issue around 65k miles where the service traction control and stability light came on for 15 minutes. Dismissed itself and haven’t had an issue since. At 75k miles, it was during the winter time, the car would display “park break realized” and “service traction control” when the auto start stop would kick back on (there’s no way to shut off the auto start/stop system). No issues and lights but the messages would pop up and dismiss themselves. Little did I know it was my battery dying and my mechanic said “some wires were loose” and he tightened them up. Haven't had an issue since I got a new battery. Last thing that happens is sometimes when you have Apple CarPlay going and you unplug the phone, the infotainment system will freeze and no Bluetooth, usb, or CarPlay will work for the reming duration of the ride unless you stop the car and let it sit for at least 30 minutes. Simply shutting it off and turning it back on never worked. Overall I give this car a good rating for 0-100k miles. I am pleased with the car but looking for something bigger soon. I think I did overpay a bit for it ($30k for 38k miles) since I got it summer of 2021 when new cars were nonexistent!

Everything was done in a timely manner. Satisfied. Waiting area has plenty of seating. Sometimes I think they book too many cars which causes delays.

I have owned 5 of the 2018-19 terrains. I have had the 1.5 gas, 2.0 gas and the 1.6 diesel. The power on the 2.0 is awesome. Mileage on the 1.5 is good. Mileage on the 1.6 diesel is great. I have 336,000 miles on my diesel. It has had lots of issues due to emissions and transmissions. Last week it got a new engine as well. The car is a great car but I would recommend the 1.5 gas for most people. The terrain is comfortable and makes a great work or travel vehicle. Size is easy to park with plenty of leg room.

Very happy to work with them to purchase my car. Polite and cheerful to deal with. Very helpful.

Great savings on gas and mileage, very reliable and comfortable. Saved my life when I was in a big rig truck accident as driver side and front side bags deployed. I've become a GMC customer for life as I will be looking forward to buying another GMC SUV.

Unexpectedly Surprised! Jim, aka Turk, the 2nd generation owner of Diamond Jim’s is a 10 out of 10 and if the scale was out of 100, he would be a 100 out 100. Here’s my story: I have had over 35 Corvettes and had been looking for a 2015 Corvette - Daytona Sunrise Orange Metallic - convertible - 7 speed manual for 18 months and finally found one and it was at Diamond Jim’s in Milwaukee, WI. I called and spoke with Jim and he suggested that we FaceTime and we did for it a good 20 minutes. Car was great except the tires were a little worn … not a problem … I put a deposit down and scheduled a flight from Southwest Florida to Milwaukee with the plans of driving it back 1,430 miles! 🤪 I have never flown cross country to buy a car before so I was a little nervous to say the least. We arrived at Diamond Jim’s and met Jim … the car was everything he said it was and better (fair price too)! This is when things turned to the unbelievable and quiet frankly, shocking … Jim said he felt uneasy selling me the Corvette with the slightly worn tires so he replaced them with brand new OEM exact factory replacement Michelin tires!! I have another, identical Corvette and recently replaced the tires on that one for a whopping $2,000!! 🫣 Jim apologized for not giving me a full tank of gas (it was 1/2 full) … I said, “Let me see, a full tank of gas or $2,000 worth new tires!!” He laughed and said the construction in front of his dealership prevented him from filling up the tank! He’s a true gentleman. Then, to add to this amazing person that I just met, Jim called us about 2 hours later during our drive home making sure that we were doing OK!! Lastly, we plan on buying another car within the next year and there is no doubt that we will call Jim, take his word for the description of the car, pay for it and ship it to Florida … we drove the 1,430 miles in 28 hours and we don’t plan on doing it again! 😁 I have been buying cars since the late 1970’s and I have never had a better experience than I did with Jim at Diamond Jim’s and I give them the highest recommendation possible!! 👍

This is a higher trim model with the bigger 4 cylinder engine (2.0 vs. 1.5) most of the options including Bose sound system. We love our pick and the only reason I gave 4 stars to comfort is the ride. Granted it rides nice, but you only get 5 stars from heavier sedans. Trucks and SUV's just aren't designed for that really smooth ride. Definitely would recommend the 2.0L engine if you tend to pass on a 2 lane road or need to pull out quick in traffic.

Everyone was soo kind and helpful! I live an hour from Slinger. Sydney and Rudy made it so easy for me to finance my new truck. I cant recommend Uptown enough!

Very friendly sales man and very friendly sales manager did not pressure me and was very friendly

Worked with Matt to test drive a Gladiator I had researched online, I had a few moving parts in my deal I was working through. He was patience was appreciated, ZERO pressure!! I met Abs, to talk through what I was looking to trade, etc. he was transparent and open with what he could do to help me with my purchase. He’s a solid young man!! When I took delivery working with “Dan the finance man”, offered alternatives BETTER, than what I was planning to bring to the table, the process was effortless. We all don’t “enjoy” the car buying experience but the fellas at Burtness have a great operation and we will be back for my wife’s Grand Cherokee later this year!!

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Joe was awesome about taking and sending videos of the brand new Grand Wagoneer that they got on the lot before photos were even available online. We stayed in close correspondence and in less than a week, we called the new vehicle "ours." We had a. great experience with Joe and the team at Russ Darrow West Bend.