Used 2018 GMC Terrain for sale near New Franklin, OH

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

We love our GMC Terrain !! We recently purchased from former Mike Duman in Suffolk, VA which is now Priority Mitsubishi our salesman Mr.Knight is highly recommended He’s a man of God, great respectable person, and very professional!! Whenever you are in the area and you’re looking to purchase a vehicle contact Mr.Mervis Knight !!

I?m on oxygen and the staff completed my service very quickly so I wouldn?t run out of oxygen. I was treated with kindness from the rep who took care of me and office staff

Bought the car CPO in summer 2021 with 38k miles. Now being summer 2024 with 90k miles and I’ve mostly had good luck with the car and its components. I have the extended warranty through 100k miles but I feel like all American cars are built to fail after the warranty runs out. Overall great car: I have the 2.0L turbo engine with 9 speed auto and AWD. AWD is great when turned on, grips the road well, and to be honest the 2.0L has a TON of power; way more than you need for a compact SUV! I had a quick issue around 65k miles where the service traction control and stability light came on for 15 minutes. Dismissed itself and haven’t had an issue since. At 75k miles, it was during the winter time, the car would display “park break realized” and “service traction control” when the auto start stop would kick back on (there’s no way to shut off the auto start/stop system). No issues and lights but the messages would pop up and dismiss themselves. Little did I know it was my battery dying and my mechanic said “some wires were loose” and he tightened them up. Haven't had an issue since I got a new battery. Last thing that happens is sometimes when you have Apple CarPlay going and you unplug the phone, the infotainment system will freeze and no Bluetooth, usb, or CarPlay will work for the reming duration of the ride unless you stop the car and let it sit for at least 30 minutes. Simply shutting it off and turning it back on never worked. Overall I give this car a good rating for 0-100k miles. I am pleased with the car but looking for something bigger soon. I think I did overpay a bit for it ($30k for 38k miles) since I got it summer of 2021 when new cars were nonexistent!

Words can’t even express how much I appreciated Mo at Great Lakes Honda West. He was not only super kind/funny but did not pressure a sale on me. He sat and listened to me and what I needed out of a car. If you are interested in a Honda vehicle I would 100% recommend Great Lakes Honda West and Mo.

I have owned 5 of the 2018-19 terrains. I have had the 1.5 gas, 2.0 gas and the 1.6 diesel. The power on the 2.0 is awesome. Mileage on the 1.5 is good. Mileage on the 1.6 diesel is great. I have 336,000 miles on my diesel. It has had lots of issues due to emissions and transmissions. Last week it got a new engine as well. The car is a great car but I would recommend the 1.5 gas for most people. The terrain is comfortable and makes a great work or travel vehicle. Size is easy to park with plenty of leg room.

I was very happy how everyone was there to help me get the car I had always wanted. And thank you to Dan for making things happen.

Great savings on gas and mileage, very reliable and comfortable. Saved my life when I was in a big rig truck accident as driver side and front side bags deployed. I've become a GMC customer for life as I will be looking forward to buying another GMC SUV.

Excellent experience, from start to finish no issues. I have recommended to a buddy in the market for new truck. Thank you.

This is a higher trim model with the bigger 4 cylinder engine (2.0 vs. 1.5) most of the options including Bose sound system. We love our pick and the only reason I gave 4 stars to comfort is the ride. Granted it rides nice, but you only get 5 stars from heavier sedans. Trucks and SUV's just aren't designed for that really smooth ride. Definitely would recommend the 2.0L engine if you tend to pass on a 2 lane road or need to pull out quick in traffic.

Haven't had any repairs yet. Everyone was really nice. Scott was very nice. AAAAAAAAAAAAA AAAAAAAA AA AAA AAA AAA AA AAA A AA A AA

Jeff Collins took great care of me. Made sure I got what i wanted at a price I could live with

I had been looking for a used vehicle and this dealership was very nice and never pushy like some can be.

Van Devere Chevrolet has been amazing with some difficult repairs. I went to Van Devere to service my GMC EV due to poor service from the dealer that sold me the vehicle. Van Devere has provided excellent customer service for me. Brad and the service team are going above and beyond to help with my vehicle service needs. I am very comfortable fully recommending Van Devere for sales and service. Nobody likes to need service, but it is much better when people who care are helping you. I feel like I matter to this team and that goes far for me.

Fine I guess, don't recall 15 word minimum, how many is that? Well it says not enough

Honest and straightforward with this nicest sales staff I’ve ever met. Management has to be great with a sales team like this. Service department is huge and clean, and they have the best selection of new and used cars in the county.

Prompt in initial request for information. Very helpful throughout the process. Would work with this company again. Steve was extremely helpful!

I was in the market for a Honda Type R for a couple months, pretty hard to find, but Marhofer Hyundai had a red one. The dealership was extremely friendly, zero pressure, really put you at ease. Mike Baldwin asked what car I was looking for and when I told him the Type R, he said let’s go grab the keys. After talking for about 5 mins, he handed me the keys and said go take it for a drive where ever you want, let me know how it was when you get back. That was a first for me (this is the 7th car I’ve purchased in my life), especially for the type of car it was, I was kinda shocked. The car was beautiful. 2 days later I purchased the car and have loved it ever since. I had zero pressure, no spamming of phone calls after my visit or texts, no stress. They also texted me a week later to ask how it’s been. Again, that also has never happened to me. 5 out of 5 stars, would 1000% recommend. Look for Mike when you go

Haley helped me find a great Deal on a new Buick. No add on sales pressure, handled getting paperwork ready, signed and drove out in less than 45 minutes. Also pleased at no hidden costs added like other dealers do, after the negotiated price. Price, Selection, Service, all great at Medina Buick GMC Cadillac.

Perfect experience, had everything ready when I got there . Looked the vehicle over test drove it signed a few forms and out the door

Always helpful and convenient. When my tire was going flat they fixed problem no charge