Everyone on the staff was great, I bought a car from 500 miles away, Jimmy pointed out and took pictures of small flaws that I wouldn't have noticed to make sure there were no surprises, I was in and out in less than an hour and I was completely happy with the entire process!
My salesman Nate showed us all the features on a new CT6 but they didn’t have the color I wanted. Another salesman overheard me wanting a white one and about 15 mins later pulled up with a 2017 that had everything I wanted . They let me take it overnight and I came back and bought it . Couldn’t be happier.
Flew in from SoCal for a special 2015 Camaro Convertible I found on line. My sales rep was Emily. She had everything ready including a detailed car and all paperwork. She made the process easy and stress free. Emily invited me to have a quick lunch while I was there. The dealership puts out a deli sandwich and pizza spread on Saturdays. All in all , a great dealership experience. Thank you Em.
If the dealership can make a transaction this easy for an out of state sale, I imagine local sales would be a breeze.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I just recently purchased a car from Hatchett, and my experience was phenomenal! John was extremely helpful and informative, he treated me like I was part of the family rather than just a stranger buying a car! The environment was friendly and inviting, even on a rainy day! I highly recommend coming here if you’re in need of a car!!
Prompt, Efficient and Free. That my review of the service provided to my
Buick Encore last week, been the 6th. service to all of my 4 "Encores"
since 2014. If you want quality of cars and service, this is the place to get it !
I really liked the buying experience at Davis Moore Chevrolet. The showroom is spotless, and everyone is friendly. I went online to build my vehicle so I knew which options I wanted and which I didn’t. They found the exact model and brought it to Wichita for my wife to test drive. Wally Awadallah was our sales rep (again this visit) and could not have been more helpful! I am a repeat customer because I like the people and the environment. It’s professional and not a ‘circus’ environment like some of the competition.
This vehicle has a missing out problem from the time of delivery. Has difficulty pulling an empty or loads trailer (5000 lbs) betwe n 50-60 MPH, misses out. Vehicle is in to be rechecked again today, February 26, 2018 and will be picked up on March 1, 2018 to give your service department ample time to resolve the issue.
I am proud to say that i can update a prior review of an oil leak on a remanufactured engine that the service department installed. After a conversation with General Manager and his review of my oil leak it has been repaired. I wish that i had not had to go as high up the ladder as i did, but the outcome was good.
This is the fourth car my wife and I have bought from Lubbers. Always a great experience. Let's face it, new cars always cost a certain expected amount. With that said, when I compare my cost to other places, I always find that I got the best deal possible at Lubbers. Couple that to the fun, laid back, yet very professional treatment I get, I've never felt better buying a vehicle. Best possible place to buy a new or used car, in my opinion.
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