I want to say thank you for making my trip for my oil change so easy. In previous years at other dealerships I was always pushed to purchase additional items including clips they broke off my vehicle. I would sit for hours to pay for service that had been promised with purchase of the vehicle only to walk away feeling as if I had just been ripped off. I was so pleased with the service call last week. I called the day before and was told to come on in. It took so little time that I didn't get settled into the lounge. They explained everything and made me feel like a VIP. No attempts to upsell and everything was perfect. thank you for treating me with respect.
Buying our new vehicle was completely our decision. We never felt pressured by any employee. The process was quick and simple. The entire staff, from first contact to last, was very helpful in helping us find the exact vehicle we wanted and explain all the details along the way. They all carefully listened to our needs and succeeded in helping us find the best deal possible. We will definitely be back when we need to buy our next vehicle!
I just recently bought a new to my family 2015 Chevy Silverado from Calli; she was great to get us a wonderful deal! It first started due to our 2007 Chevy Tahoe that was put in their Service department due to some much needed maintenance. Brandon the Service Advisor was very helpful and went above and beyond any requests or conserns that my wife and I had. Whenever we decided to trade in the Tahoe we expected it to be a lengthy process however it was not it was a very quick process with very notible communication from all departments from the service department all the way to the financial department. My wife and I had our 19 month old son in the new car showroom with all the new Camaros and Corvettes! He was walking around the showroom looking at the new performance vehicles and wow what a site! Buying from Mark Allen Chevrolet was it a great experience! This dealership is very family friendly! I would highly recommend it! Not only did I receive a great experience buying the truck but whenever I went to pick up the truck with my father-in-law we met the owner (Mark) personally it???s nice to have an owner that is on site.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Repair under warranty. Pleasant no hassle service.
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