Very friendly associates right from the start to finish. No pushy salesman. He waited patiently for me to make decisions
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
Your people are friendly and efficient. The work is done promptly and I am notified when it is completed. I appreciate all these things.
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
Tom was very friendly and easy to work with. I'm not good at making big purchases but Tom seemed like a honest guy and I felt comfortable in buying from Village Auto. Thanks!
by Gary from FORT WAYNE
October 4, 2018
I am not sure I believe it can be a good truck need under body done bad due to rust from salt on both side and the interior need to be done upper ceiling on passenger side and need new tires bald no tread on either side of the tires need money in the truck to fix up.
The best buying experience I've ever had! Hands down!!
by Bobp from Tampa, Florida
December 25, 2018
I have the very last extended cab 2500HD 4x4 Sierra from the Fort Wayne factory before it closed. I loved it new and love it now. No issues out of the 6.0 Vortec engine or 6 speed. Will not replace it with the newer model. Fuel economy predictably poor @ 15/17, approach angle poor for off road.
Drove off with a pretty sweet ford at a great price.
by Dawn from DealerRater.com
November 30, 2018
Tom was very friendly and a down to earth great guy, I would totally recommend him to other people including my family. It was a great experience. and I am very thankful that they even filled up my gas. Thank you Tom and Village Auto and staff l am blessed.
Great all-purpose car for all family activities
by culmed from grand rapids
January 28, 2018
Great for road trips, camping, skiing, hunting, and boat towing. Incredibly reliable and never had any issues. Proactive about maintenance and GMC dealership service 3 times a year.
Chris does an amazing job in the service department. His team is extremely reliable and gives all options during the process. They have done a great job servicing our vehicle over the years and when it was time to replace they made the choice easy. KEEP UP THE GREAT SERVICE!!!
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
The staff and my car in and out as I had a short lunch hour. Great job and great service!
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
The fact that your staff members went above & beyond the call of duty to find me a vehicle that suits my financial situation - and needs - when in the end you didn't end up making much at all on the deal. That's beyond rare in today's economy, and it practically brings a tear to my eye. A lot of life is about "paying it forward" and I hope someday I can return such a favor.
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
by Lou and Daniele from Ellison Bay from Ellison Bay, WI
October 29, 2014
We've been customers for several years. No pressure, knowledgeable sales staff. Large inventory. Great service department. Overall, no dealer can best this buying experience
Very comfortable but MPG is terrible.
by DMJ60 from Endicott, NY
January 1, 2019
Very comfortable. Many usb, 12v receptacles. Very large storage space. Nice being a bit higher than other vehicles. Rear window tint is great for night driving. But only 14.0 MPG.. Mileage is way worse than expected.
I purchased a certified pre owned vehicle from them. I have had to return to their service department several times for them to fix things that should've been taken care of when they certified it. Service department fails to fix the problem the first time. I've gone there twice for every issue I've had.
A very comfortable, quiet ride.
by GregO27 from Sussex,WI
December 26, 2018
Very nice truck. Comfortable, quiet, and very good gas mileage for a V8 engine. Have not had any service problems since owning, which is 34000 miles.
Sales Executive Sue was very personal and gracious when we went to Koehne to test drive a recent trade-in. Very clean dealership.
by Choppers101 from FLORIDA
November 1, 2018
Overall I really like it and enjoy it but the little things annoy me terribly. Re: cracks in dash and rear door window motors and a/c relay, when they know something is bad and put it in anyway. I think of the challenger space craft??
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