I had to buy a car for the first time in 16 years due to an accident. I was really dreading the process and dealing with salesmen. But Joyce Buick made it all very easy and made me feel like I got a good deal. They were all very polite and helpful and listened to my specific concerns. Thanks for making buying a new car easy.
by danny from clifton , nj
August 28, 2018
a lot of room , lots of power , fully loaded , good on gas , would recommend it to anyone with a big family
Fredericktown Chevrolet did everything that they could possibly do to get me the best deal, they went above and beyond and did a great job helping me understand every thing as well. Great experience! You can tell they care about their customers by the effort they put in.
by Elaerin from Sharonville, OH
January 7, 2019
I’m waiting to sign the papers to buy a 2015 Acadia AWD SLE-2. Took it for a test drive and it has what I want for my family. I can’t wait to take it home!
Based on Jim Jarvis??? other reviews, I called to get additional information about a used truck. He confirmed it was still available and also emailed me some additional details. I told him I???d like to come see the truck but it would be the next day. He said he was going to be off but he referred me to Seth Poland. The truck was as described and the buying process was quick and easy. No high pressure by the sales or finance areas. I highly recommend Jim, Seth and Mike Fawcett. I was able to purchase a high quality used truck at a great price. It was definitely worth the hour and a half drive!
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
The experience was very satisfying. It was very quick and painless. I found what I wanted and I am very satisfied with the process and how they handled it. Highly recommend this place to get a new car!
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
I was referred here by a friend that had bought several Trucks so I took a ride. The Dearlership was very nice and the folks that I dealt with were all very kind, courteous and professional. The Truck I bought was just what I was looking for.. a shout out to Jim Jarvis, Seth Poland and Robin you all were awesome.. THANKS Michael Coward Crestline, Ohio
Very comfortable but MPG is terrible.
by DMJ60 from Endicott, NY
January 1, 2019
Very comfortable. Many usb, 12v receptacles. Very large storage space. Nice being a bit higher than other vehicles. Rear window tint is great for night driving. But only 14.0 MPG.. Mileage is way worse than expected.
We had a great experience buying a new Tahoe at Freddie Chevrolet . Casey, Jim and Robin were great and got the entire process completed within our time constraints. We traveled from out of state and needed to get home to get our son off the school bus! They did it! Terrific service!
At age 55 my first ever new vehicle
by Denny the old grump from Brazil, IN
October 25, 2018
I've had midsize SUV's before and I like the larger door size, cargo space, and so forth. So the Terrain seemed to be a logical model to test, and I was impressed with the test drive and bought it. After a year I've been pretty happy with it but a couple of things stand out. The back seat does not fold flat to increase cargo space and this seems to be kind of ridiculous and to spoil the whole idea. And recently I had to have the fuel pump replaced under warranty, because of using E85 fuel, which the service manager told me is not good for the fuel systems despite this being a flex-fuel vehicle. The other thing is that while I was happy with the 4-cylinder engine at first, I now wish I'd opted for the V6 as the car is kind of out of its element in highway driving. Don't get me wrong, it will get you there, but my foot is on the floor a lot more often than I'd prefer. If I trade this one off in the next few years I'll definitely opt for the V6. Overall I am very pleased with it.
All employees were very hospitable. Our sales rep was extremely understanding of our wishes and responded as best possible to give us a great deal in purchasing our truck. The no pressure sales attitude is a great asset when looking for a vehicle to purchase.
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
I appreciated that our salesperson was attentive, responsive, and friendly. Without resorting to theatrics or abrasive sales tactics. I also appreciated that they were concerned with both my comfort and with my well being during our interaction. It is always nice to experience genuine hospitality. Which was very helpful as the process in my case was exceedingly time consuming. Which was the only negative part of my experience, but one that was probably unavoidable due to my personal circumstances. That said the people I dealt with were both understanding, and showed the kind of empathy that helped to make the duration more bearable. Good people can always make a laborious experience seem so much less taxing.
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
Jason was a down to earth, personable salesman. Was not too pushy or over the top to sell me a vehicle. Very thorough with explaining the buying process as we went through each step. Vehicle was very competitively priced.
Great purchase, reliable and affordable!
by Maria07 from Tampa, FL
October 19, 2018
This car is amazing! Drives smooth, has a lot of room, comfortable and is great on gas as well! The car is beautiful and I recommend 10/10!
My husband's truck was becoming dysfunctional very quickly and was speaking to Jason Seitz about a Chevy Cruze, as it would be more economical for his long drives to work. In a very quick space of time, Jason had us approved and my husband was able to pick up the car! We have been to several dealerships and the quickest we had been in and out had been 4 HOURS at a dealership known for "dealing" (even after calling ahead of time and working on pre-approval beforehand). Fredericktown Chevrolet hit that record OUT OF THE BALLPARK! We were in and out in about an hour! The kids had a great time looking at new cars and "testing" all of their amenities. We were never badgered for the sale, add-ons, or trying to keep everyone entertained during our stay there.
by Kyle J from Adrian, MI
October 9, 2018
The car is perfect for starting my new family. Easily fits 5 and has plenty of room for a car seat. Sleek and stylish exterior.
The service at this dealership is like non other they know how to keep their customers coming back, we drive an hour to buy from this dealership because they are loyal to us as we are too them. My whole family buys from them now.
Great car but terrible headlights
by bgking from Sherwood Park Alberta
January 14, 2019
Great vehicle but very hard to drive at night as the headlights are very weak. Good on fuel and comfortable to drive. Maybe a little overpriced.
I walked on to the lot at Chevrolet of Wooster wanting to gather information about the new Silverado. I was met by Mr. Book. He was very informative on the models, he showed me exactly what I was looking for and didn't try to sell me anything that I didn't want. The whole experience was 5 STAR! Definately will go back when the need to buy arises.
Beats all other models in it's class.
by Keith from Coral Springs, FL
January 7, 2019
Hands down, there is no other Full size SUV like the GNC Yukon "Denali", not even Cadillac, let alone chevy low end Tahoe and Suburban. GMC IS, PROFESSIONAL GRADE. Real Leather, Real Wood, not plastic and real metal on the dash. Won't find that in Chevy. Looking forward to my next one.
I worked with Shane, who was quick at responding, and was nice enough to send me pictures via email and text. I selected to work with this dealership, as they had an unbeatable price. We ran into some struggles with my old/current lease in the middle of negotiations, that I wish could have been worked out before my drive there, but all was resolved.
Very comfortable, lots of options, good looking
by FLGator from Gainesville, Florida
December 28, 2018
Has all the room we need with 3 kids in car seats, plus the additional space behind the 3rd row for luggage or cargo. The captain's seats in the 2nd row are heated and allow for 4 adults to ride in comfort in 2 front rows. The cooled front seats are my favorite option as a FL resident!
Great experience as always. We enjoy this team thanks everyone We have bought a few cars here and love the staff and environment we will be back
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
The salesman located my car and kept me updated on the Arrival sent me picture of the car witch was nice he also got is much information over the phone to help with the time spent at the dealership
Just purchased a sle off road.
by Mark from Kendall NY
January 2, 2019
It was love at first sight. Have only put 200 miles on it but I have felt no issues with the 8 speed trans. Shifts smoothly and timely. The V-6 has plenty of power and tows the same weight as my old 09 Silverado 4x4. I'm hoping this will be a long lasting truck. Living in NY I made sure to get undercoating and rust proofing and a 100k warranty
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