Used hatchbacks for sale near Ann Arbor, MI

I was a walk in first time customer and assigned to Mr. Raj Pallai an experienced salesman. He was affable, intelligent, competent and quite responsive both to phone calls and email requests. His pricing was very competitive and he followed through on what he said he was going to deliver. It was refreshing to work with such a professional.

We leased a 2019 civic hatchback ex and loved it so much we bought out the lease three years later. The best feature that’s unique to these cars is the Lane Watch Blind Spot camera (available on the EX, SI and I believe touring models) I don’t know why they went away from this feature with the 2022+ models. Add all the sensors you want but the camera is better than anything else. I thought it would become standard on more cars, not get phased out. Besides that, the true city gas mileage is closer to 24 than 30, but highway is about 40 and mixed is 29. Very good for an all gas car. We had very few problems in the 6 years we drove it. Only thing we had to replace was the infotainment system— covered by the extended warranty. If it wasn’t for some dumb teens speeding through an intersection and taking us out in the turn lane, it should have lasted another good ten years if not more. This version of the civic is a great little car.

I was kept informed and treated very well. The dealer took care of the problem efficiently I would recommend them and use again for all my auto needs

I love my Mini Cooper! 2013 base although base model very similar S same engine Dual sunroof on border diagnostics keyless entry 100 hundred secrets ! I’ve found most.! I haven’t up graded much I don’t buy rims. I don’t like silver. I Don’t like it doesn’t have hot cold gadge oh, you can check it on your diagnostics while driving. It does have child safety locks. Someone says it doesn’t it does as a matter fact you can set the exactly the way you want

I went in for an oil change and was on my way back home in no time. I appreciate the efficiency. The amenities were nice while I waited.

Very easy to deal with. Very quick service. We were done within a couple of hours.

Previously we have owned a 2016 Mazda Hatchback with the 2.0 liter engine and manual transmission. Our biggest complaint with that car was the lack of power. We were not expecting a performance car, but the 2 liter engine in that car was just anemic. My wife didn't feel safe trying to pull out into traffic. We recently purchased a 2024 Mazda 3 Premium with 2.5 liter engine and manual transmission. While still not feeling like a sports car (it is not one) it does have considerably more torque than the 2016 we owned previously. Things we like about the 2024 model: - the bump in power - fuel economy - the interior. the seats are somewhat firm, but comfy. The dash is nicely layed out - the buttons on the console are useful - heater/AC controls are buttons and knobs - easy to use - the heater fan! We have had several Mazdas, and the fan has always been underpowered. the fan in this car is adequate - two driver settings that will put the seat in the correct position, as well as let you set the brightness of the heads up display - seat heaters Things we don't like: - auto sensing wipers. the only way to use the intermittent wipers is with the 'auto' setting, and it operates properly only intermittently at best - the door for the gas filler. it is not difficult, but if you don't know how to do it, you may need to google (what I had to do at the gas station) - Fully electric parking brake - I would prefer a manually operated brake. - The pedal area is somewhat narrow. I have somewhat wide feet, so I have to keep that in mind, as some shoes make driving cumbersome. The reliability question was required, which is a rather lame requirement when one has owned a car for a month. I gave it 3 stars as I have no idea yet as to the reliability.

Serra Mazda in Brighton was the best shopping experience I have had with a dealership. Justice was a great salesperson. Having been in and around the retail automotive industry for over 30 years it was refreshing to see a young energetic honest salesperson do what he said he was going to do. The management was very friendly and efficient. Great place to buy a Mazda.

After changing jobs and having to drive 100 miles round trip, I decided to buy the 2023 Honda Civic, I think it was the best decision of my life, not only does it save me a lot of gas but it looks spectacular on the outside and not to mention The interior is simply perfect with a lot of space, like any criticism there are negative points such as the sound system which in my opinion lacks power to be able to listen to your favorite songs at full volume, another point that I would like to highlight is that it lacks entry to the car without having to use your remote control even my 2011 grand cherokee has it, in a general perspective it seems like a good car for price, safety and appearance, it has been my first honda and I think I will continue with the tradition of continuing to buy this model for a long time

Love this car. So fun to drive. Hugs the road. Interior so well styled. Infotainment simple, easy to use and Google based. Leather seats are some of the best.

Great selection of used cars, very friendly staff, took the car for test drive by myself, got 3 month warranty free of charge.

We bought our 2017 Fiat 500 pop almost three years ago with 27k on it. We needed a small light car to tow behind our motor home and it fit the bill. What we didn't expect, was to totally fall in love with this little reliable and efficient car. I never could have anticipated how reliable and solid this little Fiat would be. We love driving the 5 speed with a nice purring engine under it's hood. We done nothing but oil and filter changes and tire rotations for three years, of course a air filter and cabin filter as well, but that's it. I would highly recommend this amazing little car to anyone. In town we get 45-50 mpg at 35 with the Cruise on, and at 80 we get 32-40 depending on hills etc. Car has totally exceeded all our expectations and more. No worries that Fiat stands for fix it again tony, no way, on this dependable great little car. I wish Fiat sold more of thier cars here, like in Europe and South America. Go Fiat!

If you’re reading this review ur like me, wondering where do you go anymore to buy a car with an exceptional dealer experience. This is the place! Get ahold of Rob Guthrie/Joe Lehr and thank me later. You don’t find salesmen like this anymore. I was calling dealerships all over/around Michigan. I couldn’t get a call back! I’m glad I found these guys. Closed the deal in a day and drove my new Tacoma home. Alex( the finance guy )was great ,had me on the road in under 10 mins. Thanks again Rob/Joe/Alex!

I love my new Prius. It is elegant in appearance, fun to drive, and easy to plug in and recharge. Since I began charging it I haven't used any gas. I love the safety features.

Varsity Ford and salesman Shane Smith provided me with excellent service on my recent purchase of a Ford Raptor. Shane's knowledge and professional skills made my purchase a wonderful experience. A Five-Star performance. Le Stewart, Leslie, MI

I use to only own Hondas- I had Accords and Civics and they were very good cars. However while in college, I needed a new car and was on a shoestring budget. That landed me my first Ford- a Crown Victoria. Now that was an amazing car- very cheap to maintain, easy to work on, etc. It was so amazing, my next car was another Crown Victoria! It too was just as reliable, but unfortunately at over 200k miles and rusting out considerabily, it was time to upgrade. Unforuntately Ford doesn't make the Crown Victoria anymore, but being loyal to the brand, I started looking around. After researching for approximately a year, I felt comfortable enough to pull the trigger on the 2017 Ford C-Max Titanium Energi, and it was a very good decision! It's incredibly comfortable, the heated seats are amazing, and the visibility is awesome as well. The fuel economy is pretty amazing as well- I've averaged about 46 MPG since I got the car in November of 2024. There are a few things I would change if Ford were to ask me- first, there is no map light. The dome light is adequate but its over my head and behind me whereas a map light would be ideal because sometimes you need light directly above you. Second, on a cold day, when you set the heater on 90, the blower will blow cold air on you immediately before the engine is warmed up. Even my old 2005 Crown Victoria did not do this- the blower would not blow any air until the engine had warmed up. Beyond those two complaints, it's an amazing car and perfect for bopping around town.

I would like to commend used car salesman Will Dennis for being kind, friendly, and helpful while finding me the right car. I was injured and the extra service was very appreciated

I have been dreading the car buying market because, for the last couple of years, the shadiness of dealers was taken to a whole new level. I had my name on a waitlist for a car, and it didn't seem like they were getting any anytime soon, so my husband told me I needed to make a decision. So, I was looking at a Mercedes, and my student mentioned that the new BMW X1 was worth checking out. I am SO glad that I did. We walked into the dealership, and were warmly greeted by the front desk. Shannon Polsgrove greeted us, and offered to help us. I told her what I wanted and asked her if we could build one out. She was so positive, fun, helpful, kind, and supportive throughout the whole process. She made me feel like I was ordering their top car in the dealership, and was patient with all of my questions. She gave her honest opinion about color and build, and the experience that I had been dreading for months turned into a fun and happy one, and I built a car that I am super excited about, after two years of not being excited about any. We also met the manager, Steve Williams, who was just as friendly and patient. Mind you, it was past closing at this point, and neither of them were rushing us, even with knowing that we still had the Mercedes to look at. We left and went to the dealership down the road, and had the exact opposite experience. I won't get into details here, but it solidified my decision that BMW of Farmington Hills was the relationship I wanted to create. We called the next day and placed a deposit, and as promised, we placed our order with the exact build, and were immediately given a production number, where we could track our truck. I have been told by so many dealerships that you don't get to pick anymore, and you get whatever comes in, and I'm happy to say, that is not the case with this dealership. Everything was stress-free and positive, and I can't wait till my car comes in! I have been telling everyone about my experience, because it really was unlike any car experience I've ever had! They have a customer for life with me! And now my family and friends are all interested in a BMW.

Awring did a very good job at helping me get my new car.The young man who she was training was amazing too.Very professional,friendly, patient.

I drive around town most days and love the idea of not using as much gas. I drive older volvo's that I love for many reasons but they are aging and certainly not good on gas. I like the idea of full EV cars but the cost is very high and range for me (I take a lot of 200-300 mile road trips) makes it more complicated along with the expense of charging stations or installing upgraded home chargers. I bought a used Volt with 50k miles and it honestly is a pretty awesome car. I can drive around town almost purely on electric, just plug in at night to a standard outlet. And barring me going on a road trip a tank of gas a month maybe less. (8 gallons to fill up!!!!) I love the heated seats and wheel. The interior layout is great and its a very quiet car. It's quick around town and holds its own on the freeway. Are the seats volvo comfortable? NO, but they aren't bad at all in the leather premier trim. Is the back seat huge not really but if you are less than 6' it should be fine. The bose sound system is GREAT. All the safety features are nice. Back up camera, front and rear sensors, lane keep, adaptive cruise, etc.... It took a week or so to get used to how to drive it in EV and maximize my range. I can now get around 55-60 miles in town. I would say to read the manual for sure, the climate controls are situated to save electricity so there is no A/C on or off button and I had to read up on how it works. I got the hang of it once I took the time to understand what did what. The Chevy Volt forum is a wealth of knowledge as well, and that really made it easy to learn how the car works. Apart from slight learning curve it is an excellent car you can easily run in EV only if it suits your situation. Long trips are no problem I can get 42 mpg on the freeway usually and no down time to charge at stations along the way. This is a great car to bridge the gap between full gas and full electric and given the price to purchase it almost makes sense not to own one. I LOVE IT.

I interacted with many dealerships big and small to choose my new vehicle. I LOVE how easy it is to talk with this dealership. When you make contact they put you in an optional text chat so anytime you have a question you text it and they get back to you usually very quickly. We worked with Garrett and even. Though we were very wishy washy and changed our minds on what we wanted many times he was very patient and helpful. He also gave many suggestions that actually we turned out to love better than what we were originally looking for. They worked hard for us on financing and options and gave us several options to choose from. After the sale Garrett didnt disappear...he still answered our messages and talked with his manager about some questions we had. We were very happy that he helped us even after the sale! I highly recommend Suburban Toyota FH and highly recommend Garrett!!!

As described and amazing car. Would be nice that it would have a small spare tire of sort but still an amazing vehicle and safety as 1st priority.

Nothing but the best. Brendon was the best. He always told me the truth. I was pleased with him. As a matter of fact from the G M down all were great

Love the car only had a coolant pump issue but ever since it's been smooth sailing. The car is gorgeous and incredibly comfortable with beautifully designed interiors. I've drive both the Mercedes c43 Amg and the bmw 340i which I think are this car's competition and I'd still have this as my overall pic.

Started looking to lease a Ford Escape, but eventually wound up leasing a 2024 Bronco Sport. Our New Car sales person Joey DeSantis went above & beyond to help us with understanding our options & Ford Discounts. If anyone is looking for a New & or Used Vehicle i 100% recommend Joey as your sales person & definitely recommend the Dealership.

In 4 years only one problem, horn failed 3 times. Last time I had it mounted differently and never failed again. This was covered by warranty

I am very satisfied with my recent visit at Serra Dealer for service. My advisor Tyler was very helpful and professional, they changed oil and filter in reasonable time. Keep up the good work. Thank you!

Handles and drives great. A Spec package is top of the line for any driver. The Turbo gives you great pop if needed in fast moving traffic, Proud Owner

Great no hassle Pierre the salesman was very helpful and understanding in the buying process

Bought my 2021 Velo N in Dec of 2020; have had no problems at all with it. I find it considerbly ore entertaining than the 2008 Corvette that I traded in for it. Those who'va haad issues with this car are ones who have modded it. Leave it stock.

Overall the experience was very good. The only problem was that the vehicle preparation team was behind and it took longer than expected for the vehicle to be available after signing all of the necessary paperwork with the finance manager.

It started out bumpy dealing w/ lack of service from a specific salesman but Mazen Amir stepped in & made it all happen flawlessly.

I really enjoy the car almost as much as the service! The reason is the service has been flawless so far! We had an issue with one of the sensors where it would give us a drivetrain error and cut the power to 40mph! We found out that there’s a bug that triggers once you hit 1/8 of fuel left it happened ever time and there’s no fix.