Used hatchbacks for sale near Midlothian, VA

Had the pleasure of having Bill Edwards as my sales consultant and I could not have been happier. I had no intention of buying a vehicle I strictly wanted to get some info and maybe take a test drive. Bill was phenomenal in his knowledge of every aspect of the Mazda SUV's. He told us all about the exterior, engine, interior, the Whitten guarantee and what makes Mazda more satisfactory than other brands. He offered the ability to test drive but was in no way pushy and you can tell his agenda is to educate the buyer as opposed to the annoying sell sell sell mentality. I really appreciated this and would advise anyone to ask for Bill.

First rate. Service was less than expected. Great people. Free car wash. The service rep kept me informed on what was going on and when my mini would be ready.

This car is easy to drive, beautiful color, good on gas, handles well on cornering. Nice price and great tires too. This is my 3rd mini, so I love them!

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

The sound system is amazing. I upgraded my old Mazda 3, 2015 to a 2023. The inside is much quieter. I love my heated seats. We've owned many Mazdas and have loved them all. The reliable little cars with great gas mileage.

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

I bought the 2016 Mazda 3 with manual transmission brand new. Since then I've driven 280,000 miles through new York City traffic . I've just change my original clutch at 278000 . Most reliable car ever owned!

Great salesman, not pushy concerned about us as customers, and we felt heard and listened too until we made a decision. Described details as to process. Also very impressed with your financial process and finance salesman .

After changing jobs and having to drive 100 miles round trip, I decided to buy the 2023 Honda Civic, I think it was the best decision of my life, not only does it save me a lot of gas but it looks spectacular on the outside and not to mention The interior is simply perfect with a lot of space, like any criticism there are negative points such as the sound system which in my opinion lacks power to be able to listen to your favorite songs at full volume, another point that I would like to highlight is that it lacks entry to the car without having to use your remote control even my 2011 grand cherokee has it, in a general perspective it seems like a good car for price, safety and appearance, it has been my first honda and I think I will continue with the tradition of continuing to buy this model for a long time

I was amazed on how amine assisted me with purchasing a car!!! I never had great service like this!!!

I bought this car brand new in 2012. Paid 17k. Worth every penny. It has 63k miles onit right now. Have never done anything other than change the oil and filter. It runs like it is expected. Slow and easy. You won't win no races with it. But it gets my wife to work with no issues. { 5 miles} Rain or snow. We have taken it on several road trips. Including a couple 1000 plus mile trips. Running wide open the whole way. It has no problem. I am a big guy. Very un comfy in most cars. But this I fall right into it and am able to climb back out with ease. The interior is cloth. Its starting to fade. But still no tears or wear marks. Theres nothing fancy about this car. But my wife loves it.

Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!

Dealership was well run with adequate inventory. Sale was smooth and seamless. Purchase time beat other dealerships.

I bought a 2014 Mazda3 iSport last week, and it was a very good overall experience. Paul Thrasher (Internet Sales) was responsive, attentive and thoughtful. He listened to what was important to me and sought to accommodate. There was no hard-selling, and I ended up with good value for the price. I would recommend this dealership and Paul in particular.

Purchased a 2021 sedan premium plus turbo AWD in 2022 with 11,000 miles. THE BAD: At 17,000 miles I discovered the front end would wobble when I applied the brakes. I was told by the dealer that I needed front and rear rotors and that the cost would be $1,000. When I asked why I needed brakes at only 17K miles I was told it was because the rotors must have gotten wet when I drove through a puddle when they were hot. Really? He obviously thought I was an idiot. It ended up costing me $600 to have a local shop do the work including an upgrade on the quality of the original factory rotors and pads. At 29,000 miles the car left me stranded in a parking lot when the battery died. A replacement battery cost me $280. At 30,000 miles the original manufacturer tires were badly worn and needed to be replaced (and yes I rotate them in fact EVERY oil change as opposed to every other). I purchased 4 Michelin tires which cost me $1,200. Also at 30K miles a rock came up from the road and cracked my windshield causing me to spend my deductible to have it fixed ($500). Nobody's fault I understand, just one more expense with so few miles.I have also noticed that I often get a "safety and driver support systems temporarily disabled" notice. It seems to be random but is annoying nonetheless. Shouldn't be happening at 32K miles. At 29K miles I apparently hit a pothole and the front rim was badly bent. The cost to straighten the rim was $140. The lane departure safety feature is annoying. Every time I even begin to leave my lane it violently pulls me back. Even when I need to go around an object in the road it pulls me back. Also, the tone associated with lane departure only works when it fells like it which is probably a good thing. Another issue is that it takes forever for the interior to get warm in the winter and cool in the summer. The car needs to warm up for at least 15 minutes before the temperature gets where I need it to be. The problem with that is that when using the remote start through the Mazda App, it only allows the car to run for 10 minutes. Also, you can't make any adjustments to the temperature from the app. ... THE GOOD: This vehicle is a blast to drive! It sounds great and it has plenty of power and I am still in love with the exterior appearence. The interior is done so well and as YouTube car reviewers say, "it's a great place to be". It has every option I would every want except for wireless Apple car play. It handles great and the AWD seems to work really well in slippery conditions. Currently I am at a crossroads. Do I sell my Mazda3 while the value is still high and get something else or do I keep it and hope nothing else goes wrong? I really like the car but I want to love it. One issue is the fact that when I purchased it I got 2.9% financing. I would be lucky to get 6.9% with todays rates. Also, if I sold it what the xxxx would I buy that has all of these features, a turbo engine and AWD that wouldn't cost me $35-$45K?!

After buying Toyota vehicles for years, I found out that they were outsourcing their CVT’s and Honda was making their own CVT’s and after driving a new Toyota Corolla and then a new Honda Civic, I was more impressed with the Honda Civic. My three previous cars were Toyota Corolla’s and I loved them. I am very happy with my 2021 Honda Civic EX and I would not hesitate to recommend Honda.

It was all about attitude and overall positive customer service experience for me. Christopher (service rep) was top notch! His attitude and respect towards me turned my negative situation into a positive experience. I was out of town and had to have an unexpected repair during my trip. Very pleasant experience. Timely and accurate updates and I'm very happy with the results.

I absolutely love mine in comfort I think that it could have been a little bit better but that's on long trips. Short trips the comfort is fine. My car was totaled and my airbags blew on my steering wheel and at my legs and I'm so glad that they did because I really would have gotten hurt without those airbags The seat belt also did its job very well and the brakes warning light came on first then the brakes came on the exact same time I was putting the brakes on a guy ran a stop sign and there really wasn't much I could do but hit him which it did total my car and I am now looking for another one of the exact same kind I want my car back I love my Honda Civic sport touring.

P J was the best! He listened to me, knows what it’s like being “a regular person “ going through what can be a scary and intimidating experience. I ended up with an amazing car. Every person I met there was nice and happy. You can tell a lot by the atmosphere: when employees seem happy to be at work and working with each other, the customer ends up a winner. I recommend working with P J 100%!

At a time when I was moving around two dogs and a cat, this car was an absolute must. It was a great value to start and even more so now that I use it as a second vehicle. The only maintenance I've done is the routine oil changes, etc. I expect to own it for another 10 years

They were Fast, and efficient. No extra issues or hard sell. The service man was polite and knowledgeable about what was needed. Even the car wash was quicker than usual. Great job!

Great dealership to work with and I have always been pleased with them over the years. They had fixed several of my cars and done a great job.

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

This car is fully loaded and had low mileage very comfortable ride beautiful interior everything you need in a daily driver it’s not a speedster but it will get you to where you going comfortably and in style I highly recommend this car.

Brandon stern was great! Handled my issue and got me in a beautiful car

Got a '25 Integra TypeS. ~25mpg daily driver with attitude. Love driving this manual 6-speed! Engine and transmission is a perfect pair. Honda quality! Not the fastest car on the road but so much fun to drive and own.

We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!

This Beetle was my car that I traded in recently for a new Tiguan. The car was excellent, and always reliable. We wanted to own one of the last Beetles made, and glad that we purchased it from Mt. Prospect VW (AutoBarn) four years ago. Whoever purchases this bug, is getting a great car, and we will miss it!

My experience at this dealership wasn’t too bad, if you have patience for the people there An the staff you should be good. I got there at 1:30pm an since I didn’t schedule I had to wait but it was only for like 15mins or so till I saw a sale rep. 1:50pm they called me to talk to a sales rep, got my 13 Honda Civic appraised, waited 25mins for them to approved it, then went to the lot picked out my car I wanted. 20mins went back we talked numbers An gave them my down payment An was out in like 45mins after signing an them washing n vacuuming your car, you have the keys An you out the door!! I definitely recommend Marlo if you ever go to this car max. It goes by pretty quick in my opinion, don’t let this other reviews discourage you.

This car has a lot of bells and whistles, some of which I don't need. The radio is a disappointment. It can't pick up a radio station 35 miles away.

Gavi was amazing to work with!! Very nice person and he made the experience buying the vehicle seamless. Highly recommend Gavi and I40 Auto. My friend also bought a 2016 Honda Odyssey the same day. Great deal on both cars!!