Used hatchbacks for sale near Rockford, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

I absolutely love mine in comfort I think that it could have been a little bit better but that's on long trips. Short trips the comfort is fine. My car was totaled and my airbags blew on my steering wheel and at my legs and I'm so glad that they did because I really would have gotten hurt without those airbags The seat belt also did its job very well and the brakes warning light came on first then the brakes came on the exact same time I was putting the brakes on a guy ran a stop sign and there really wasn't much I could do but hit him which it did total my car and I am now looking for another one of the exact same kind I want my car back I love my Honda Civic sport touring.

My initial review is posted at the bottom. I have changed my rating from do not buy, to good. It appears that KUNES Sycamore has recently hired a very competent Jerome Witt who, albeit after 6 months resolved my issue within a couple of days. If you have an issue with KUNES, I highly recommend contacting Jerome. Below my original Issue: If I can stop just one person from buying a vehicle from November 5, 2022 By pljo on DealerRater If I can stop just one person from buying a vehicle from this non-responsive dealership, I consider my efforts a success. I purchased a 2009 Mercedes SL550 (48,00miles) from this stealership and added a "Bumper to Bumper aftermarket warranty" which I paid for separately from the car through Kunes. After 3 weeks (1,500mls) the car developed an issue with a suspension damper. Kunes quoted a $1,500+ repair charge and of course it was not covered by the "Bumper to Bumper warranty". Multiple emails to Eddie Boliaux (GM) has proven to be futile. Please think twice before dealing with these people, especially if they try to sell you a useless aftermarket warranty. Kunes is just not worth the visit, or business. :( Rating breakdown (out of 5): Customer service 1.0 Buying process — Quality of repair — Overall facilities — Overall experience 1.0 Does not recommend this dealer

I traded in a 2017 Honda CR-V Touring because it was going to to cost more to fix the major issues (as a second owner I did not know the CR-V had that many things wrong). I put money down on the Civic Sport that I was going to use for the repairs. I do have to say it's a nice car and I hope it will last longer than I expect. That being said I didn't want to buy another Honda but I did go to a dealership that I trust more than anybody else. I will come back and further my review once I have 5,000 miles on it.

I recently had to bring my used car in for a vibrating brake pedal, and the service I received was outstanding. The experience was impressive from the moment I drove in; a machine automatically checked my car's alignment on the way into the service bay, which is very impressive. -- What really set them apart was the customer service. Not only did they provide a convenient shuttle to and from work, but they were also completely transparent and honest about the repair. Instead of pushing for the more expensive option, they suggested I resurface the rotors, which saved me money. -- That kind of integrity is few and far between; it earned my complete trust. I had a fantastic experience, highly recommended!

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

These guys have old fashioned integrity. Great to work with and honest prices. Always a great selection of nice clean cars to choose from. Respectfully R. Pilz

This is the second Soul I've owned. The first one was a 2022 LX model and had some problems with the idle stop/start feature. It took 5 trips to the dealer before the issue was resolved. The 2024 LX model I recently purchased is roomy and has a number of standard features that are extra-cost on most other vehicles. The engine provides a lot of pep considering it's only 2.0 liter and non-turbo. The ride is a bit rough--not sure if that's inherent with the car or due to the lousy roads where I live. At any rate, I'm a very satisfied customer!

We have always had an excellcant experince with Wheels by RT! They the best quality used cars in the area for best price. We have purchased cars with them for over 15 years.

This car is amazing but if you like music you are going to have a lot of problems with its audio system. Who ever Acura let do the audio system needs to never do it again. Audio system doesn’t even last for more than a year

I have purchased several cars from Wheels. They have amazing customer service, they make sure it is the right car for you, and they follow up to make sure everything is perfect. HIghly, highly recommend this dealership.

2021 a5 PREM Plus; B&O 7th audi I've owned & they just keep getting better. Not a fan of the tap every time screen I want to do something feature which is fairly new. This one could be a keeper! The stereo is very high quality & handling rocks, quick & nimble. Sport suspension is a personal choice, always order it. Stiffer but smooth. Car is quite. Sport seats heated, heated mirrors, heated steering wheel. Need I say more?

I love my new RAM. Ryan was easy to deal with and my overall experience was kinda great and lacked the Hassel and haggle that I was anticipating.

Have bought multiple vehicles over the years from this dealership. Will continue to do so. Quality used vehicles.

I want to start up by saying, I am not a "car person". I do know, is a 5'2 female, this car feels like it was made for me. It gets amazing gas mileage, and you can park in a sidewalk square if needed. Yes, it does not have a lot of bells and whistles to it at all, but it does have the Android auto / Apple Auto feature which I love, at the same time as having roll up Windows. It is perfect for in town and highway driving. I drove it all the way to Georgia from Illinois with no problem. And my 6'5 son fits comfortably in the passenger seat as well, as well as plenty of room in the backseat and trunk for groceries or luggage.

I BOUGHT A CHEVY 1500 SILVERADO FROM JOE AT THE USED CAR FACTORY. I FELT NO PRESSURE. ALL MY QUESTIONS WERE ANSWERD. I HAD A SMALL PROBLEM A FEW DAYS AFTER I PURCHASED THE TRUCK AND THERE SERVICE DEPT. TOOK CARE OF IT IMEDIATLY. AND TO MY SUPRISE AT N/C BEING THAT I BOUGHT THE TRUCK AS IS. THAT WAS A PLEASANT SUPRISE. I WOULD RECOMEND THESE GUYS TO ANYONE. CHAD JANESVILLE WI.

2014 Elantra GT Manual 6 speed. 142k km. Only regular oil changes. No issues. Just changed "clutch kit" because clutch was not working at all sometimes, & slipping sometimes... turned out it was a broken spring on clutch plate. I am very happy with car. But I never had a clutch problem in my Life. I've had a standard Honda for 20 years, never a clutch problem. Cost was ~$1000 for new "clutch kit" replacement. Reasonable expense after 10 years. Overall, I am happy with 2nd hand purchase 8 years ago. Thanks.

This car meets my needs with plenty of legroom, great fuel mileage, sporty look, and realizability, and dependability. Looking forward to owning this one for a long time.

Had a wonderful experience with these people. I bought a 2018 silverado while there, I even bought a box of candy bars from a young girl that was there, I shared with staff.. I love this place...Its True

Car is very fun to drive and very economical on gas!! Also very reliable and easy to drive and you can literally park anywhere especially in tight spaces.

Bought a Chevy Cruze today for my daughter. Good Car Good Price Good Service Happy Daughter That is exactly what I wanted to happen today.

Purchased new 1994 drove 95000 without any problems - still get 2nd looks and no one can believe it's a 1994 - great milage- 26-27 highway.

We had purchased a vehicle last Saturday. Did not pick it up because it had a check engine light on. They were going to fix. But it had a bigger problem and the told us. So we got all are deposits back. Very honest dealer. Could have just sold it to us. Ron was the salesman

A one owner, Arizona car with 47,860 original miles. Always serviced at Tesla in Scottsdale. The car is great fun to drive, as it's very quick, handles nicely and it's very dependable. About 160 mile range which is perfect for running around town. The navigation system is the best I've ever seen. Super easy to use and very accurate. Operating cost is very low compared to a car powered by a gas engine. I love the car and we're getting a new one.

My entire family are totally thrilled buying cars from Gary Mauerman. That guy is the Very Best. Should be called " MAUERMANS SPEEDWAY "

The single most reliable and fun car I've ever had. The best value car in existence, period. it makes people driving 911s feel bad for being poor at money management

Brandon was awesome. He made the online buying experience simple comfortable and reassuring. I will be recommending him to anyone I know looking for new or used cars. Thank you Brandon.

I just retired and got my XLE 7 months ago. I was lucky to get it. Someone else decided to pass on it. I have some upgrades like the 12 inch screen and glass top. I would have never purchased a Pruis before this new model. So far, I absolutely love it. I don’t drive it like a sports car, so I am getting 53.5 to 54,5 mpg. It is amazing to spend $12 dollars on gas every two weeks instead of $30 to $40 every week like I use to. I really love the design. I have cutting edge silver. It isn’t quite as luxurious as other cars I have had but that wasn’t why I purchased it. I think it can last me the rest of my life.

We viewed a 2024 KIA Forte online, and Gary was great in assisting us in the process. Stand up salesman. After buying the car I noticed a decent crack in the body underneath the front bumper. Gary had told me to reach out for anything so I did. He quickly consulted with the GM who said they would charge me there cost with minimal labor. I should’ve noticed it originally so I really appreciate the help with the estimate. I will be back to get fixed. Also thanks to John in collision. Very knowledgeable and friendly. This is our second car from here. Thanks again team

Original owner of a 2017 now with 69,000 miles. Great commuter and for running errands. Only maintenance costs were tires and the 12volt battery (not the EV battery). Motor and transmission were replaced a year ago for free under warranty due to trans bearing failure. It took them 2 months but free to me. My net cost new was $15k and it is worth that today.

I have been buying cars for many years and always have gotten a good car. They have always treated me with professionalism and Stood by their word. I will always come back here to buy my next car from Speedway Steve and Gary.

I love my Mini Cooper! 2013 base although base model very similar S same engine Dual sunroof on border diagnostics keyless entry 100 hundred secrets ! I’ve found most.! I haven’t up graded much I don’t buy rims. I don’t like silver. I Don’t like it doesn’t have hot cold gadge oh, you can check it on your diagnostics while driving. It does have child safety locks. Someone says it doesn’t it does as a matter fact you can set the exactly the way you want

Small town courtesy with big time service. Great value on used cars. Friendly staff tried every angle to get me into a vehicle. I appreciate that.

I've known the 2013 Ford Fiesta SE for the last 10 years, got it new back in 2013, it's at 168,300+ miles at the moment. Not fancy by any means, but the seating isn't bad if you're under 6 feet tall, for example I'm 5'5" and I have decent leg room and headroom, no one else but the driver gets an armrest, for entertainment it has Bluetooth and the speakers are nice, it gets the job done of going from A to B safely without costing an arm and a leg. Small eco cars of course may not favor well in accidents but that's countered by the cheap value, which is great for safe drivers who may not have deep pockets. 35MPG with 12 gallon tank gets you roughly 400 miles full at the 15K price range these days while being fairly reliable, can't really be beat. Only thing I've had to do is change out an electrical board piece, the caliper belt, brakes, battery and the tires, but that's just what it takes to keep a vehicle going long term. One thing I have noticed though is that the transmission has a tough time changing gears when you're at a stop and trying to accelerate out of the first gear, but after that it's smooth sailing. It's been doing that no worse or better for at least a year now, just a quirk at this point. Don't wanna waste any big money on a big part like that if it only happens in low speed conditions where it's safe to be quirky.

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

This is my first hybrid and is also my first Ford. In the past I've had many cars including an indestructible Honda Civic. This review will "compare" with the Civic because the Civic left the biggest impression on us for great reliability and cheap parts. The reason I gave the review 4 stars for reliability is because I had a minor coolant leak (a rusted hose clamp) and Ford charged me $250 to fix the hose clamp. I never had any problems with the Civic we used to have and if we did it was ultra cheap to fix it. Besides the minor problem the Ford C-Max has been great!!! I absolutely Love the high ceiling in the C-max. My head has plenty of room and I'm 6 feet tall. Much more room than the Civic. The Civic had 140hp and this Ford has 188hp, so its much faster than the civic! Also, The C-max costs me $35 in gas every TWO weeks!!! The last two cars I had I was spending $25-40 in gas in one week! So its faster, better gas mileage and more spacious and roomy than pretty much any car I've had lately. So far my experience with my first ford is very good. I like the style, the space inside and the comfort. I got the SE model instead of the Titanium so it doesn't have some bells and whistles. Overall I really enjoy the C-Max. I'm one of the very few people who thinks it looks cool. As for my future purchases... Ford is now on my radar!

Very helpful and informative. First time in and was impressed with selection. Big inventory. Will definitely impressed

Love the 2008 S series R52 Hood Scoop active working Supercharger intake Aussum... and sunroof to convertible, full auto, 6 speed manual select. Steering wheel shifter peddles, aux.