Gary Klausen is the best car salesman in the world. He cares so genuinely about his clients. As soon as we walked up, I knew that this was the place to buy a car. He told me straight up what my price range would be that way I wouldn???t fall in love with a car I couldn???t have. Gary went above and beyond what was expected of him. He even told me that if I need my car serviced but had to work, he would come pick it up from my work, get it serviced and bring it back to me. I can???t express how grateful I am for Gary. After a horrible experience at a different car dealership, Gary made buying a car not so scary. Anyone that needs a car, new or used, go to Gary at Allen Samuels in Hutchinson, KS!!
Talked to Doug Myers about wanting a newer vehicle. He told me to come in and see what they had. I met my salesman Tom Bowen. He showed me a 2017 Dodge Ram BigHorn. Well the rest is history. The overall experience was great. Everyone involved makes you feel comfortable and goes above and beyond what would be expected. Thanks for the experience and the great ride.
Thomas Bowen was pleasant to deal with and was very respectful to myself and my daughter. Even though I did not get a discount from the advertised price, Tom Mora was professional and also respectful during the process. I did not see the finance manager listed here that processed our paper work but he was helped us finish the transaction in a thorough and timely manner. The last 9 vehicles I have purchased have all been Fords, but if I ever decide to switch brands, I would definitely return to Allen Samuels because of my recent experience.
Allen Samuels is AWESOME!!! They went above and beyond to make sure I got the truck I wanted. Without hesitation they went to a dealership in another state to get the truck I wanted. They were more concerned about my happiness than the mighty dollar. Without thinking twice they made sure I had a vehicle drive while they were getting my truck and set me up with a price and payment that I could afford. Their finance manger was very diligent in making sure I could get the best interest rate possible, that was appreciated as well. Thanks Fellas I truly appreciate you all.
Great customer service and friendly people and I would definitely recommend this dealership to any person looking for a vehicle. Mark and Thomas are the ones to talk to for sales and Carroll in the service department, they listen to what you need and help find or do what you are looking for or needing done.
Cornelius was very helpful with finding a car I love. I pretty much knew what I wanted before coming in, but he made sure to show me a few more in my price range so I had more options. This car buying experience for me took way less time than my past few and I would recommend anyone to come shop for a new vehicle here!
I am proud to say that i can update a prior review of an oil leak on a remanufactured engine that the service department installed. After a conversation with General Manager and his review of my oil leak it has been repaired. I wish that i had not had to go as high up the ladder as i did, but the outcome was good.
I stumbled onto this dealer while I was browsing for a Honda Civic si sedan. I had struck out twice in OKC, I saw this nice red Civic si and thought I’d give it a try. Within the hour, Gary texted me asking me if I was interested in that car. so hats off for taking the time to contacting me back on such short notice. Off to a good start in my book, Gary was well informed on the car since he was the one who got that trade in. These guys prices are phenomenal, there’s no other place I was gonna find another beauty of a car like that with so little miles and so cheap. 10,900.00 for a 2010 civic si with only 75k miles on it is almost unheard of. Needless to say I took the drive out there the second I was free. Though it was a bit of a drive it was well worth it. And even though the page gave me the wrong location for that particular dealer, Gary was willing to stay there and wait for me after hours. As soon as I got there we took it out for a test drive and it was everything I expected. Great team, very professional, very friendly, and very happy with my purchase. You just can’t beat these kind of prices. Gary thanks again brother, I’d recommend my friends to buy from your guys dealer.
My husband has moderate dementia. He went to the service department because a red light was on. A service employee kindly and patiently helped him buckle his seat belt and sent him home with no charge. I wouldn?t get my car serviced anywhere else now.
This was the best car buy experience we have ever had. We drove 2 hours to the dealership, they kept in contact with us the entire time to keep us updated that the vehicle we were planning to buy was still there. Dave was very helpful and answered all our questions. The facility was the nicest dealerships we have been in. We wish we were closer so we could utilize the repair shop! We were constantly offered drinking and snack while we were going through the buying process, everyone we dealt with insured we we're as comfortable as possible. We have a one year old that they didnt mind was running all around plus they have a kids area. And the financial guy Charlie let him run free in his office while we signed all the papers didn't mind when he restarted his computer. Charlie also went out of his way to get us a fantastic deal and extended the years for our bumper to bumper warranty. We will be going back when my husband needs a new truck or car. Would definitely recommend! Well worth the 2 hour drive!
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