Used 2016 Honda Civic for sale near Chevy Chase Section Five, MD

My salesperson was always available to answer questions and provide me with accurate information about my vehicle of interest

Jean Paul was great to work with! He sent lots of photos and a video to show us the car before driving to see it! He also had paperwork ready when we got there and waiting on us. It was a very smooth process and the car is wonderful!!!!

They was kool reasonable easy to talk to I was comfortable doing business with them salesman was very nice

Bought this as a commuter. I get way about the EPA estimate for MPG. I average 45mpg across a tank of gas. I have the 2.0L model. So easy to do maintenance on and just works. I bought it as a lease turn-in when it was 3 years old and had 34k miles on it. I have 138k on the odometer now. In that entire time, I have replaced a single item that was not part of regular maintenance - some fuel sensor that the dealer replaced because of a light on the dash and was around $150 to diagnose and fix. Otherwise just the basic stuff - oil, brakes, spark plugs, wipers, etc. There has been one common fault that if you look at these reviews long enough you will see. An A/C problem was common on this generation. There is a factory recall on it. Both mine, and my brothers 2017 model had it done at no charge. Other than that my only grips on this car are minor crap like a select few button placement choices or the oddness that the driver can't operate all windows with the window lock engaged - usually that is bypassed only for the driver. So shy of some very small things, I would buy another one of these in a heartbeat.

Love my new car. The price was great and much cheaper than others for the same vehicle. I have been wanting a Jeep for years and so happy I found one that I love. And it’s a 2022. Yay! The process was easy and quick. Farhan was super friendly, very responsive and very patient. I emailed him every few days for 3 weeks while I was making my decision and he always responds quickly and did not rush or pressure me into buying anything. When I finally visited the process was quick, we were in and out within 30 minutes. Which is something that I asked about ahead of time because this location is 2 hours away from me. Worth the drive. Just got my MD state inspection and the vehicle passed and is in great condition. So happy with my purchase.

2016 civic transmission failure! Thought it may be covered by warranty, but no! Loss of this cost too much and disappointment to say the least!!!

The cars is very good and exellent roning on the road, I like and nice cars more better interior and good radio, good back camara

Awesome customer service and knowledgeable about their cars overall a great buying experience, definitely recommend.

This car was fun, got great gas mileage and was a sporty looking car without spending tons of $$ I liked it so much I bought a 2021 Civic Sport

I had a phenomenal experience at this location Starting with my phone call 3 weeks prior with GM Yancy. Yancy listened to all my concerns answered each question and provided great feedback. I was assigned to the BEST sales rep Ahmer. He gave exceptional service! I can’t say enough about these two gentlemen. They took great care of me from beginning to end and have gained a customer for life♥️

Provided info on vehicle, as requested. I appreciated their response which helps with my car search,

Schedule my Service appointment Friday for Monday 7am. Received my second text on Sunday. Mr.Rodriguez BPH Service assisted me thank you. My car came back clean.

Guys are professional, honest, and transparent. I saw a jeep I loved and they went out of their way to make make sure everything was perfect. Darin is a complete pro- seek him out for a new or used car. Lastly their 4000 mile warranty and ten day return policy is excellent- great place to buy used car!

I recently purchased a 2025 Kia Sportage Prestige, and I couldn't be more pleased with the exceptional service I received from Donny. His customer service skills were outsanding-he actively listened, was incredibly knowledgeable about the vehicle, and kept me well-informed throughout the entire process. This is the third car I've purchased from this location, and I was intially unsure if the experience would match the high standards set by my former salesman who is no longer there. Donny reassured me that I was in good hands, but he was wrong-I was in great hands. I had considered other brands and wasn't certain I would stay with Kia, but Donny's patience, professionalism, and thorough answers to my (many) questions made all the difference. He was truly phenomenal, and the overall sales experience was marvelous thanks to him. Donny's outstanding service is what ultimately sealed the deal. Highly recommend asking for him if you're in the market for a vehicle! I am writing to follow up on my previous message regarding my concerns with the Finance Department. I am pleased to share that since then, the team at King Kia of Laurel has gone above and beyond to address my concerns and turn my experience into a positive one. I would especially like to recognize Larry, Carlos Mendez, and Matt Aglio for their extraordinary efforts. Their professionalism, responsiveness, and genuine commitment to customer satisfaction were truly impressive. Thanks to their support, I now feel confident and valued as a customer. I appreciate the time and care taken to ensure my concerns were resolved and that my experience ended on such a high note.

The website was accurate and the employees were helpful. I found exactly what I was looking for.

Super easy to sell my old car at Carmax, Dulles location. Highly recommend it! Outstanding customer service!

Very friendly environment, sales staff was very professional. Would definitely do business again and would refer family and friends to this dealership.

We had an excellent experience with Kevin and Pedro buying a very nice, very competitive priced and well maintained, Ford F-150. They got us a very low/fair good rate on credit, and they also were very friendly, professional, honest and quick with the process. There were no surprises or issues or switches. Very reputable and trustworthy dealership and I’m really glad I bought the truck! It’s running great

I recently visited Ourisman Mazda of Rockville, I was blown away by the customer service, great stuff they wanted to be sure that I got all what I'm looking for in a vehicle. Andre (excellent salesman) explained everything about the CX-5 I purchased exceeded my expectations in all terms of quality and safety...

I had the pleasure of working with Riko, Mohammad and Ryan at Passport Nissan in Alexandria. Riko drove 5 hours to get me an Armada. Mohammad the manager was excellent to work with. Ryan was very helpful and thought me a great deal

I had an amazing shopping experience with these guys. Mustafa, the GM was very knowledgeable and helpful. Muhammad was a good salesman. They gave us a great deal and made the whole process seamless and easy! Highly recommended and already referred to family and friends who also got cars from them! Will definitely return here first when I'm ready to buy my next vehicle. I think I found my favorite dealer for life!

We just purchased a new Acura Integra from Yong Kim at Pohanka Acura. This is the second Acura we purchased from Yong because he goes out of his way to make it an A+ overall experience. We really enjoyed catching up with Yong since the previous Acura purchase a few years ago. Yong provides excellent communication, straightforward pricing and no pressure. We also had the pleasure of working with Shahbaz Butt in the finance department. It was a very efficient process. We highly recommend Pohanka Acura and wouldn't go anywhere else.

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.

Sales persons were very informative and provided quality service. Sales manager took time to confirm eligibility for all possible rebate offers. Financing took time to answer all questions and reached out for confirmation on questions from customer.