Used 2020 Honda Civic for sale near Parma, OH

Thank you, Don Sitts, for being a honest, caring, no pressure dealership. Today 12-6-25 my husband, and I went to your dealership to look at a car online. What amazing customer service. Todd Brazelton sealed the deal. John in finance was amazing. I've never been treated so kind. They were so patient with us. I was kind of nervous at first, but they calmed my fears. My husband, and I prayed before we went there,because, other dealerships have treated us so poorly in the past. Make this your 1st stop people, you'll come back, I know we will. God Bless all of you, for your kindness, Phillip & Mary Wallace PS: We love our new car

I really like my Honda Civic. It has been very reliable and in the 5 years I have had it there haven't been any major repairs or problems. Since I am short I have gotten a cushion to sit on since the model I got sits lower to the ground. The keyless entry and ignition has worked out very well for me.

Dave is always so accommodating and very nice. Would recommend to anyone i know needing a car.

Best year civic thus far....gas mpg, handling, features, and comfort. I've had prolly 10 civics in my lifetime and this is the best one yet.

I had a great experience working with Lane Knicely at Serpentini Chevrolet Medina. From the moment I walked in, he was professional, knowledgeable, and easy to talk to. He took the time to actually listen to what I was looking for instead of trying to push me into something I didn’t want. Lane explained everything clearly, answered all my questions, and made the entire process smooth and stress-free. You can tell he genuinely cares about helping customers and making sure they leave confident and happy with their purchase. If you’re looking for a salesperson who’s honest, responsive, and easy to work with, I highly recommend asking for Lane at Serpentini Medina.

Read many reviews prior to purchase. I wanted a good RELIABLE used car with great mpg. But, extra features. My driving is 90% around town. Lots of stop lights. I considered a Miata (florida driver) and husband has a Lexus. The Civic EX hands down. I LOVE this car and feel safe, has moon roof, nice stereo, extra features. Leather would have been nice. My one let down: No CD player. Yes, I’m old (63) but have a ton of CD’s. Even the Miata had a CD player…come on Honda! Not everyone is into their IPhones!

Phil di a great job in explaining why it was in my best interest to upgrade my 24 maverick and get the Liberty for Life with my new Maverick.

I own a 2020 Honda Civic LX sedan and this car is awesome. This my 4th Honda and have always been impressed by fuel economy and reliability in those cars with tlc. So far .this last one is treating me great. I have the 2liter engine with 6 speed trans and it performs very well. The safety features add to the great look and great performance as I love the drive too. Very affordable as well. Customer service at my dealership is awesome as well!!

We had a great experience with Crown! Found our dream car the night before and called before their posted hours the very next day. Vince answered, much to our surprise, he goes in early! Bonus for us!! He quickly verified the car was indeed still available and that we could put a deposit on it and go up to drive it later after it came from getting detailed. They had just got the car in. So we did and we were very impressed with the dealership and the staff from the very beginning all the way to us driving it home. I would highly recommend this dealership. Great group of folks to do business with.😉

Good acceleration and driving. Needs: the wider rear viper square, AWD instead of FWD. Disc CD player is absent. The GPS is not already works properly at 45 mph and more. Needs additional turn lights on side mirrors.

Shout out to Sarah Peters and Marvin Maffett for their exceptional customer service helping us purchase our replacement vehicle after our 2020 Passport was totaled in a rear end collision. Great Lakes Honda, under the leadership of Marvin Maffett, was able to locate a specific color/trim new 2026 Passport and Sarah Peters worked with us to navigate the waiting and purchase of the car as it moved through the transportation and delivery to the dealership. Sarah was extremely knowledgeable about the vehicle and made the purchase stress-free and we never felt pressured through the entire process. She was able to handle our last minute requests for accessories so the car was ready with everything we wanted at a very fair price. We researched nationally and were able to purchase the exact car we wanted at a price that beat dealerships from FL to Ohio. We would highly recommend Sarah Peters as a sales rep to help you purchase your next vehicle at Great Lakes Honda. A special thanks to Marvin Maffett for going above and beyond to ensure Great Lakes Honda could deliver the car of choice to its customer. 10 out of 10 service across the board from every employee we encountered throughout our buying experience!

I ordered my 2024 GMC Sierra 2500 diesel from Junction Auto almost a year ago. Corey Turnbull was my salesman and he did a wonderful job helping me through the ordering process. He is very knowledgeable and made the whole experience enjoyable. This is now the 2nd truck I have ordered from Junction, and both times it has been a good experience! Douglas Haw D.W. Haw Construction

No hidden fees. A rare honest dealer on cars.com that is worth your time. Thank you.

My experience with Taylor Black in service was phenomenal, he was excellent and sufficient on keeping me informed about my vehicle. The whole Fred Martin team that worked on my vehicle was also very sufficient and I want to thank everyone for a job well done especially Taylor Black.

My I had a great experience with Jack. He navigated us through the process of comparing cars. He really knew the facts about his cars!

Took too long to get paperwork completed. Delivery of car confusing. Too long to service prior to delivery

I had the pleasure of dealing with Robert Zarella in the service dept. He was very accommodating, professional, and went above and beyond with exceptional customer service given to me , making me feel very welcome that i chose Roush Honda! I look forward in returning again because of the way he made me feel with his friendly personality! Thanks again Mr. Zarella!

Gino was very helpful, professional, and genuine to work with. He stayed after hours to allow us to test drive and explain all options. unfortunately the exact vehicle we were looking for was not on the lot or else we would have loved to continue to work with him! thank you for your time Gino