First time new car buyer and was lucky enough to go to Billy Craft Honda. The staff were amazing and so nice. I was not pressured into anything and everything was explained to me so I could understand. Wonderful buying experience thank you Frank Canzone and Jessica Hicks. Happy Thanksgiving and Christmas to me I have a brand new 2019 Honda Pilot.
Just brought home my ninth Billy Craft Honda, so I am obviously a happy repeat customer. I always get a good deal from salesman Ricky Hamlet, and great no-pressure service. I've purchased both new and used hondas from Billy Craft, and I always got treated with honesty, patience, and personal attention. Ricky always takes extra care to explain all of the technical features to me before I take the car home.
An important part of my satisfaction is the top-notch Service Department managed by Kevin Habermas. I have always gotten expert service and personal attention from Kevin and his staff. I once had a service issue on the road with my first Honda and Kevin worked with the dealer in the other state to get my warranty issue solved and back on the road quickly. I have been a loyal customer ever since.
We were looking for a new car and stopped by and was introduced to Paul. He took the time to find out what we were looking for what our budget was and time frame we were looking to purchase a new car. We test drove a car that day but wanted to do research and look around at other cars. Paul never was pushy with us or never got upset because we wanted to look around before making a purchase. He reached out to us and stayed up to date on our situation and once we were ready to purchase it was very easy. We were treated with kindness and respect from everyone we dealt with at Billy Craft Honda. We are extremely happy with our Honda HRV and we recommend if you are wanting to purchase a new car to go in to Billy Craft Honda. Ask for Paul he is really great to work with.
Ed and Paul were really helpful when I came to test drive a car. I end up purchasing the car that I wanted. I would recommend them to a friend. They were on point at getting me the car that I really wanted.
We purchased our first Honda from Ed Vest and we couldn’t have asked for a better experience. We went to several dealerships in the Lynchburg and Roanoke areas but came back to Billy Craft Honda because of the people. Ed was very nice, knowledgeable, and conducted himself in a professional manner. I look forward to working with them in the future.
I can't say enough about my car buying experience. I called and spoke with Jessica Hick and set appointment . We met, and because I had two vehicles for trade, she rode all the way to my home, in Huddleston to drive one back to Lynchburg. That was over the top for me. I love my new CR-V . If you are looking for a new ride. Call them, or better go see Billy Craft.
We didn't deal with the Lynchburg office in person, but when I spoke with the lady in finance( I am sorry I don't remember her name) she let me know that they can ship the vehicle to our closest location. That to me is customer service! Our application was simple and we got pre qualified. Next car will be a CarMax car !!
We came looking for a Van,Emily Woody was awesome in helping us purchase our Dodge Van...the whole process was super quick...thanks Emily!! Will highly recommend anyone looking for a used vehicle to shop here!!
From the time I agreed to buy the vehicle to the time the vehicle was ready, was two months. But if you can handle that, I have nothing buy good things to say. I got a great vehicle, at 30% less than the blue book value, repairs included.
I'm thrilled with my vehicle, and I'm happy to wait a couple months in order to save several thousand dollars! If you don't need the vehicle immediately, I wouldn't go anywhere else.
We purchased a new Chrysler 200 from Dominion of Bedford. Pat Meadow did an excellent job of making us feel at home and comfortable with our purchase. Pat was friendly, very helpful and not pushy with sales pressure. I would highly recommend this dealership if you are in need of a new or used vehicle.
I have purchased five different vehicles for my family over the years, most of which being repairable vehicles, but my daughter's was a running & driving trade in. With every vehicle I've purchased from George, it's been a smooth process of finding exactly what we were looking for, including parts and labor, within a reasonable time frame and our budget. I continuously refer friends and family to East Coast Auto Source for their parts and vehicle purchases.
Although they're in the middle of nowhere, I can say this is quickly becoming my top reccomendation for friends looking for something new to drive, whether it's an everyday vehicle or something fun like a boat or motorcycle. I started with an old Cadillac Deville I wanted to rebuild for my son, and because they were so helpful the first time around, I've made trips back to get vehicles for my daughter, wife, and myself since. The folks at East Coast are a friendly, helpful bunch who will make sure you're a satisfied customer from the time you arrive to the moment you leave. I would reccomend them to anyone!
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