My husband and I had to buy a car and the process was a simple and fun when we walked through the doors. There was no pressure and we both felt comfortable. It was a great experience and would do it all over again!
This is a small no-frills used car dealership and garage. My feeling about them is that they are honest, hard-working, and understaffed.
Adam is great and has helped me a lot with the 8 year old Prius I bought from them five years ago. Sometimes he takes a little while to get back to me if I've left a message. Overall I'm very satisfied with the service I've received there.
I filled out an online app in hopes of a newer/used vehicle for myself and family as I have 4 children 2 of witch are teens who drive and as a single father i wanted something i can feel 100% worry free with as I send my daughter's out on their daily errands, school, etc. With 2 divorces and struggles in life I never thought it would be possible to get a new car however I had to try. I got approved online and like most everyone else thought ya sure until I get there I'm approved then they'll want a years salary for a down payment but I went anyway! I got there and meet with Art and after a half hour he had gotten me into not a used car but a brand new 2018 Nissan Altima! Now I can go work my 10 hour days, my children can go to school, run their errands and I don't have to worry about their safety or if their broke down somewhere! Thank you from the bottom of my heart MR. Lucia!
I just leased my first car with 802 Honda. I had gone to a completely different dealership for a different manufacturer and was not helped very well. When I messaged 802 Honda, Melody messaged me back right away and she was so helpful! She knew this was my first lease and gave me the (actual) numbers right away, which made it so easy for me to know whether or not I could afford the car I wanted. Melody was responsive with emails and phone calls, helped me with anything I needed and was excited for me, too! When I picked a car, there was a small recall on the Hondas, so they had to keep it there for inspection, but 802 Honda paid for me to have a rental during that time so I wouldn't be without a car. Everyone was extremely helpful and nice, and I didn't feel pressured to get something I couldn't afford. They made my first new car experience exciting and easy!!
The rust on the rocker panels of my '07 Ridgeline was pretty bad. I took the truck into 802 and Bob Meservey was extremely helpful in getting Honda to evaluate the problem and then pick up some of the repair expense. All the guys in service are very friendly, knowledgeable and easy to work with. I cannot thank Bob and 802 enough for their courtesy and professionalism.
Just took delivery of a new Honda CRV. Wayne LaPier in sales and Steve
in Finance went above and beyond what I consider typical benchmark
customer service in this day and age. Professional, Courteous and Attentive to what we wanted in a vehicle made for a very pleasant purchasing experience. So if you are in the market for a quality new vehicle (or used) give this dealership and its people the chance to earn your business, YOU will be very happy that you did.
I recently bought a used car here with my 19 year old son. Adam was extremely friendly and knowledgeable. No pressure sales, and we test drove many cars! We got a good deal, which was confirmed by my local mechanic. Adam was honest and straight forward, and I was pleased with the car buying experience here - which I was dreading. In just a couple of hours, we had purchased the car and everything was complete. Thankful for a positive experience!
Have been getting our cars here for years. Sometimes choose off the lot, sometimes ask them to look for a particular make/model at auction. Sometimes drive away as is with warranty, sometimes do upgrades. Never pressure, always great service. Very nice staff, mechanics excellent, everyone here honest and helpful. Recommend to all our friends and no one has ever been disappointed. No frills, just good old fashioned quality, value and service.
Love this place. They did not sell us a car, they facilitated us buying the car we wanted. No hard sell--just let us drive a few and then we sat down to talk and sign some papers. Very laid back. I recommend it to everyone
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