Used 2021 Honda HR-V for sale near Henrietta, NY

The customer service, the compassion and understanding were truly great. Suzanne and Jason were incredibly kind, very responsive and explanatory and provided us with all around amazing service. We were contacted quickly after our online inquiry and Suzanne was happy to help us answer all the questions we had. We are out of state and the process in which the paperwork and transport of the vehicles were done was flawless. We thank you all for your expertise and kindness. We will be back when the time comes and will most certainly refer all who are in the market to your dealership.

This is a perfect car for me (80 yrs old, 5’1”) it is easy to get in and out, and I sit far enough from the steering wheel so I can drive with my arms in a much more comfortable position than in my 2009 Honda Civic I had before

What an amazing dealership!!!! We recently purchased a new 2025 Tulluride from this dealership and could not be happier with the overall experience. From the moment we walked in to the dealership we were greeted by the manager, Karim with a warm welcome and smiling face. It just got better from there..... Our sales consultant, Johann was the best!!!!! He helped us choose the perfect vehicle based on our package needs ( i.e: vehicle equipment) and explained in detail the features of the vehicle and how to use them. Once we settled on the perfect vehicle for us, we were given an honest and totally transparent out the door cost of the vehicle. Everything was itemized and provided to us upfront without guesswork. We were even told of the special Kia financing deals currently offered and all the manufacturer incentives available. Wow, amazing!!!!! Our only thing next to do was to meet with the wonderful finance manager, Lawrence and sign the deal. Lawrence was awesome too!!!! He explained to us the manufacture warranty on the vehicle and provided us with a few additional options that may be of benefit to us. When all was said and done, everything went great!!!! We got the perfect vehicle, at the price we agreed upon with no hidden fees and the exact monthly payment expected. If we could give Generation Kia a 100 star review we would gladly do so. They are the best dealership and it has been an absolute pleasure doing business with them. Thank you Generation Kia!!!!

I chose the HR-V because it was small enough to fit down my driveway but was still an suv. The car is great but it doesn't have the features of my RAV-4. However, the new car, in the Sport model, has the updated features I wanted including navigation/Apple Car Play/Android Auto. The add ons by the dealer were not worth it and were ridiculously expensive.

This is our third Tahoe purchase from El Dorado across 25 years, and we have loved every vehicle. Best experience each time from sales, delivery, and on-going maintenance it's always a pleasure doing business with them. Kevin Green, thank you!

I have had my 2021 HR-V for a little over two years and not had one problem until recently. I was driving and had a SRS warning light come on. Found out it is in the passenger side frame. I purchased an extended warranty so I’m hoping that it is covered.I’m just wondering if this is a problem with other HR-Vs. Could you please check. Thanks

My mom brought a car from planet Honda we were there 4 hours it took a long time the sales men that work there nothing is organized my mom brought a Honda Accord in gray the people that work there will help you it is worth the money

We had Bought our 2021 Honda H-RV brand new and it has been a Great Vehicle over all, There are a couple few things that I would of liked a little differently, like for instance the power windows it has "auto" for the drivers side only, I personally would of liked it on both drivers and passangers side (But definitely not a big deal) and the compartment space's there Isn't Any other than the small glove box and a small one between the driver and passanger seat's" I personally like extra compartments " (but again not a big deal) And as far as anything that I would say that I do not like as for the car it's self is that when I roll down a window or open the sun roof there is some odd kind of Whistling noise "that drives my in sane" And it has been doing that every sense the day we bought it!!!🤪🤨🤔🥺🤯!! We have had our H-RV of course now for 2 years and the only Issues We have noticed was... In the past week there is two lights that came on in my information panel one say's "Emissions problem" and the other one says "Electric break system problem" and tells me to see my dealer.

I was recommended by a friend, and Claudia took care of me. She was very kind, and I would recommend her 100%.

Perfect size for 70 year old woman. My only suggestion would be automatic back door hatch. Car drives great. Presently leasing thinking of purchase it when lease is up.

James cartwright is the absolute best! 10/10 will recommended. he was so patient, understanding and very encouraging! refused to let me settle and got me in a 2024 honda accord just like I asked ! he made my first time car purchase experience a breeze even prayed for me! after I got my car he was still working to make sure i have the best rates and benefits and always check in to follow up with me! so grateful he was my salesman:)

Today, January 17, 2026, I purchased a Honda Pilot and the salesman by the name of Edward Burwell was exra nice and very professional. He made us feel that we are in good hands and clients for him is his outmost priority. He facilitated everything and taught us what should be done as to the features of the car. He is very knowledgeable and expect referrals under his care. Thanks Honda.

Dom and Alex were rockstars; they made a very stressful experience smooth and easy! With an hours notice, the car was ready when we arrived, OTD price was ready with no hidden costs and every conversation felt genuine and natural. They were fully transparent in sharing add on options and worked the deal several more times to find a number we were all comfortable with. Car buying is stressful but these two gentlemen and this dealership smoothed the way for a very pleasant experience. 100% recommend to family and friends and would return again for any other car needs.

Eduardo is the best service writer. I came in for a recall repair and maintenance. It was a very good experience and felt like it was a very welcoming atmosphere. They even have a nice little shop to get some food while you wait. Thank you I will be back!

They had already sold the vehicle, I'm still looking for the right COUPE THANKS SO MUCH

The staff is respectful and patient. They explained things for me to understand. Good customer service. They were not as pushy like other dealerships/service stations. I am a repeated customer.

Vickie did an excellent job. She let me know what my car needed in a timely manner. She let me know the tires were due for replacement and got me a good deal on a new set. I paid for 3 tires and the fourth tire cost $1. After replacing them, the tires were aligned for good tire performance.

Brian Paul wa the sale rep who helped me. He was great with me and he helped me here the Benz i have been looking car

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

Excellent experience at Dallas Lease Returns. Chris Mikell was great to work with. The entire process was quick and with none of the stress or pressure that often accompanies car buying. I would definitely buy from this dealer again!

Very good experience completed my service in a timely manner and didn’t have to wait long at all

Sansone Hyundai did the right thing. My son and I purchase a certified pre-owned 2022 Hyundai Tuscan on July 15,2024. During the courtesy oil and filter change in January 2024, the service technician indicated that all four tires needed to be replaced. Instead of reacting, a second opinion was sought that confirmed the tire tread was deteriorating or wearing. Noting that the vehicle mileages at purchase was approx. 23,000 miles and had approx. 27,600 miles in January, plus quality tires should last 50,000 to 60,000 miles assuming normal driving conditions, the tire condition seemed abnormal. Another fact was the second opinion revealed the tire’s manufacturing date in 2020, which also does not seem proper. Upon contacting Sales Manager, Operations Manager and Service, another set of tires were installed and aligned at no cost.

Went in for service today..had a concern and Pancee & Marvin made everything great!!! Thanks!!!

Overall experience was great! The front desk lady was amazing and sweet. She helped keep our four children entertained and provided coloring books for them. Very kind! Ike, our salesman, was awesome as well! Friendly and knowledgeable and easy to work with and no pressure. He worked with us to get a good deal done quickly. The finance manager who worked with us could have been a bit more patient and friendly but other than that it was a great experience!