Used 2023 Honda Pilot SUVs for sale near me

Great customer service…The whole staff took care of me. I would suggest this dealership to friends and family!!

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

No one ever really wants to take the car in for service, but Acura Columbus makes it so easy, so convenient, and they are excellent at communication. I love the video diagnostic of my car each time, and this time they picked my car up and dropped it back off at my home, washed and all tuned up! I never feel upcharged and always leave with a smile. I wish all businesses took this good care of their customers.

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

During the week of August 19, I called the scheduling department to have my car picked up and taken to the dealership for a brake and a battery inspection on September 4. I spoke to an amazing young lady named Shantel. I was so impressed by her. She was polite, friendly, helpful, and professional. It was refreshing to speak with her, and she is an asset to the company.

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

Just bought our 6th car from this dealer!! This is our second car that we've dealt with Richard Norman and if we buy in the future will most certainly buy from him!!! He is very accommodating and cares about what we want.

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

Sold my wife's Highlander yesterday, very simple process and a fair deal.. Would recommend.

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

Richard Norman has been my salesman for my past 2 and now my 3rd Honda CRV. His customer service, professionalism and entire deliverance from start to finish is nothing but excellence. His knowledge of the vehicles is top quality, and he answers all of my question completely. I can be a handful. Richard Norman thank you for making me a priority

Haven't purchased a new car to me in over 8 years. Searched numerous used car sights looking for a large SUV. Saw a 2015 on their sight on a Thursday, contacted them (Jacob) on Friday. Explained I lived over an hour away and if I drove out to test drive I needed to know my terms and approval prior to leaving my house. Jacob and the finance team gave me an answer within an hour!! Drove out, seamless buying experience, they even gave me a "we owe" on a problem with the stereo. Just got my Navigator back after THEY spent close to a $1,000 to make it right!! I had a loaner free of charge the whole time 5 star rating from me for the way they treat potential and actual customers! Give Jacob in used car center a call! He knows how to treat his customers right!

We had a great experience buying a new CRV. Salesman, Richard Norman took excellent care of us and made the process easy!

Excellent service! I took my certified 2021 CRV recently purchased from Hugh White used lot to have service for auto-idle not working. Turns out battery was bad. There was no charge for service, battery, or diagnostics even though technically I purchased from lot a few months ago. Big thanks to Steve Skaggs, Hugh White Honda service advisor for his help and understanding!

It’s always been a immense pleasure to not only buy a car but also have them deliver amazing maintenance service. Meeting Thierno in 2016 was a such blessing. Great customer service, his help was absolutely fantastic to get a great financing deal. Looking forward to step in again for my next ride soon . Keep doing wonders .

We purchased a used Honda CRV approximately 2 years ago and our experience with Buckeye Honda has been great. They treated us well during the purchase process and have not stopped. We have hesitated in the past to use dealers for repairs and routine maintenance, but the service crew here is exceptional. We are treated with respect and kindness, and they never try to sell us what we don't need.

I purchased a Toyota Highlander and had an excellent experience. I was struck by Rachel Williams professionalism, mannerisms and skill. She took care of me very friendly. I definitely recommend my friends and anyone to see her hospitality. Rachel is a committed sales consultant who is effectively represents Lindsay Honda. Kudos for Rachel. Teddy Customer

Honda Marysville Dealership is simply the best! If you’re looking for a new vehicle this is the place. My sales person Matt W. Was excellent, I worked out a deal at home via phone, email or text, which reduced my time at the dealership. Which resulted in a great buying experience. I was surprised at the number of customers and friendly sales staff on a Monday well that speaks for itself. So if you are looking for a new or used vehicle Honda Marysville was worth the drive.

Todd and Terry do a great job in the service department. They both kept me up to date on the progress of the oil change and brake service as well as bringing my car back to me at work. Highly recommend!

New Corvette from Mark Thomas at Coughlin Automotive! Unbelievable fabulous customer service and communication! Highly recommend! Doesn?t matter where you live, he is the best for Vettes!

LOOK NO FURTHER for another dealership or vehicle!!! We have purchased many vehicles over the last 30+ years through several dealerships and with several manufacturers. The buying process has always been stressful, lack-luster, and the sales/finance teams were aggressive. At Kia Coughlin we met Bryce and Andrew who treated us like family and made the car buying process easy, fun, and tailored to our needs. They listened to what we wanted, and they delivered! They went above-and-beyond to get the exact car we wanted - a black, AWD, EV6 GT. And the car was delivered in less than one-month instead of three-months! Financing was easy and hassle-free. No sales gimmicks or pressure. We asked for reasonable trade-in compared to Kelly Blue Book and what we were offered at a certain car buyer, and Andrew made it happen. THE EV6 IS THE BEST electric vehicle and it's just not only our opinion! Oh yeah...and the EV6 GT...the car is beyond expectations and EXTREMELY FUN TO DRIVE and FAST! We drove and researched several electrical vehicles (BMW, Mercedes, Tesla, Hyundai, Nissan, and Rivian). The Kia EV6 is superior to them all. The EV6 is luxurious and comfortable; has everything you need from auto-drive to wireless charging; the exterior and interior design are aesthetically beautiful. We highly recommend the lighting package for any EV6 model. I have had the EV6 GT for two weeks and I have had several people at stop lights roll down their window and tell me how amazing the car looks. In store parking lots I have had three different people stop to tell me how awesome the car looks and ask me questions about the EV6. Charging at home is a breeze and inexpensive...at 2.5-3 miles per KwH and current electrical charges of $0.075 per KwH...you pay only $25-$30 per 1000 miles at home!!! And you get the best warranties we've ever been offered...10 years and this even covers NORMAL WEAR and TEAR - just not the tires, wipers, or brakes. We even test drove the EV6 Wind AWD and it is just as amazing as the GT and the Wind gets a little more mileage per charge - but we wanted the 576HP from the GT! GO SEE BRYCE and ANDREW at KIA COUGHLIN TODAY!!!... ...and get your new Kia from a new kind of dealership - one that is honest, treats you like family, and has integrity!!! We are so grateful to Kia Coughlin, Bryce, Andrew, and the rest of the team for making our car buying experience the best ever - bar none! And, we are grateful to Kia for making the best electrical vehicle on the market - the EV6 GT! Thank you to the entire Kia Coughlin Team, Paul and Jeff K-W Delaware, OH, 43015

I bought a used vehicle this week and dealt with Andrew and Bryce. Excellent customer service and I was surprised at how fast the process went. Every employee there was courteous and very friendly. The car was cleaned and spotless. I also received timely responses from my phone calls and texts after the purchase. The dealership was very clean. I noticed that there were a lot of stalls in the maintenance shop indicating that they can accommodate many vehicles for service or repairs. Overall it was a very good experience.