Used 2023 Honda Pilot for sale near West Fallowfield, PA

The minute I walked in there was a salesman named Mateo who was ready to sell me a car. I had been to several dealerships and was blatantly ignored. Not here! I was given the best options to make my decision. I will never buy anything other than a Honda from Martin Honda, of course.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

The CarShop employees are the best! Again I needed help right away, this time with a passenger side mirror being almost pulled off. Morgan, the customer service tech & his manager Bill had a mechanic take a look to see what could be done & because the mirror was not totally pulled off & the wires were intact they were able to glue the mirror back onto the mirror perch mount & never even charged me. I will surely use them again. Thank you for your help & kindness CarShop

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

VERY HONEST AND CHRISTAIN PEOPLE TO DEAL WITH! IT WAS A PLEASURE AND I LOVE MY TOYOTA 2024 4-RUNNER...!!!

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

Chris Wisler was the service mgr. I was 2 hours away from home in Northern New Jersey when my alternator went bad. I wouldn’t have made it back. Scott got me in and serviced the vehicle. He had no openings but he and the other svc member, a nice young man, made this happen for me. Thank you so much Chris. Your service and constant updates definitely helped manage my stress levels. I’d recommend yourself and service team everytime after my experience.

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

Today I found a truck I've been looking for, last couple weeks. The buying of a new vehicle experience can really show you the worst of sales practices and environments. For instance - you call ahead for test drive--you drive 50 mins. - You take it out-the vehicle has 7 miles of fuel-yes 7 miles till empty-- a serious whining noise when moving- Nope let's go home. Well today all that changed. I found a truck on internet like I wanted-called this morning to see if it's still in stock. It was-- got there about 11;30. The truck looked like the pictures on the web. Took it for a test drive -more than half a tank of fuel. While i was gone they were appraising my truck. I was ready to fight for a amount--got back--they offered $4000 more than I had in my mind-NO NEED TO FIGHT! Their sales area was so relaxing to be seated in. Nicely decorated -polite leisurely dressed sales folks- no fancy suited faces that have to smile at you. Just welcome to my house --let's get this done! They got me a interest rate lower than I had in mind-again no need to fight! After all paper work was complete--I was ready to move to the office with the fancy lighted signing table where you write with your finger on the glass. Nope, didn't happen. He put a paper on the desk -told us what we were signing and where to sign--YES we used a pen to sign these documents. WOOOO! All done - we clean out my trade in --hop in my new (to me) vehicle and headed home. Smiling and happy. In and out of a car trade and buy in 2 HOURS--yes 2 HOURS. The guys we dealt with were Caleb and Jordan-great -pleasant- informed-no pressure-get this done experience. While loading my truck a guy in shorts --a pull over shirt and a baseball cap came out to thank us for our business and wished us a safe trip home--I believe he was the owner. This happened at Mark Martins Motors in Manheim, PA --Sorry I had a share something GOOD happening in this world today. 5 stars out of 5 -- Thanks for listening--Sam

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

Erika listened to my car checklist. She found the car that I wanted and had it brought to the dealership. The dealership then beat my other quote by $800. She answered my questions directly and honestly. The process was a great experience from start to finish.

Comfortable and easy experience. Dan King was great to work with. Answered all my questions and arranged multiple vehicles to look at. Really made the experience easy from a buyers perspective! Would definitely buy from them again!

Amazing staff and a great deal. Even with today's market, they will give you the best price. Could not have asked for a better experience.