Used 2023 Honda Pilot for sale near Wheaton, IL

We had an easy buying experience. Rachael was absolutely wonderful and couldn?t do enough for us and went beyond all expectations. Highly recommend Final paperwork very easy

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Chris was very helpful and knowledgeable about the vehicle we purchased. We are very happy with the truck be bought. Highly recommend working with Chris.

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Our experience at Phillips has always been a great one. This is our second purchase with them and will likely come back for any future car purchases. Jaime was great to work with and answering all our questions and willing to get the answers to questions he was not able to answer. We are vey pleased with our purchase and the great service we recieved.

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

The service experience with Biggers Chevrolet was excellent, as always, this time for a brake job. It took a little longer than expected because the replacement process was apparently more detailed since it was a Buick LaCrosse. However, the service staff kept me informed and out the door in a timely fashion. Even though my vehicle is not a Chevy, I come to Biggers for repairs/service due to the sales and service trust that has been built up over multiple decades. Thank you.

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

Great coustumer service. Friendly staff. Reasonable prices. Great inventory. Over all a great experience . Will go back next time I'm car shopping.

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.

Bought a new 2025 crv sport hybrid l over the weekend, I worked with Steve Grady. My experience was excellent, he took care of me from start to finish, no surprises, no pressure, very relaxed environment, straight forward transaction, very patient with my requests and he was very courteous. No required add on packages, price is great and he responded quickly with my email inquiry, was able to negotiate a decent price for my tradein, they will offer you rust proofing and accessories but you can decline if you dont want. The business office will offer you extended warranty and it could get a bit tense although in the end the final price they will offer for a 8 yr honda care warranty is a pretty competitive price and will consider in my future purchases. Overall I had a great experience and way different than other shady dealerships that will try to steal your money. I was there for maybe about 3 hours from start to finish. I recommend them to anyone and will consider them again on my next purchase, thank you Valley Honda.

Got the car I wanted at the finance rate I wanted. Not offered enough for my trade-in

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

Eduardo Del Rio helped me buy my ford explorer and made sure it was in my own liking

We had the pleasure to work with Jim Jacobson. He is by far was the best salesman we?ve worked with. He gave us the best deal and was very informative. Not only was he giving us a great deal but he made sure we walked out with what we wanted. We looked over multiple options to see what would be the best fit for us. He made the long process into a great experience. I know we?ll be going back to Bill Jacob?s VW just for Jim! ??

Michael did wonderful everything was done in a timely manner, the service was outstanding. Would recommend to anyone looking for a dependable and trustworthy experience.

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

I was amazed by the great customer service that Daniel De La Torre Jr. had to offer. He wasn't your typical salesperson. From day one via text, I explained my situation and his response to my questions put me at such ease. When I went into the car dealer, he was the first person to welcome me at the door (pure coincidence). His guidance and willingness to help was so refreshing, putting me at ease. He wasn't pushy or overbearing, he was kind and thoughtful. My cup of tea, and in the blink of an eye he had me drive off the lot in a car. I did not think it would be possible for me to get the car I got. But he did as he promised he would do via text. I am forever grateful. If you are looking for that type of salesperson, with an amazing attitude, great customer service and just a great human being overall, Daniel De La Torre Jr. (a.k.a. Junior) is your person.

Good team working there. You can trust your vehicle is in great hands. Thank you Honda!

Drove an hour to check out a fresh trade in. John P. was great to work with and we came to a fair deal!