New and used 2026 Honda Pilot for sale near Akron, OH

Fantastic service from Pat W. Thank you! Very satisfied! We appreciate you staying late - MM

Best dealership experience in my 74 years. Friendly, no pressure atmosphere with attention to service.

Fran and Matt made the new car purchase so much smoother than our previous experience in 2023. If you're looking for a Honda, give them a try!

Words can’t even express how much I appreciated Mo at Great Lakes Honda West. He was not only super kind/funny but did not pressure a sale on me. He sat and listened to me and what I needed out of a car. If you are interested in a Honda vehicle I would 100% recommend Great Lakes Honda West and Mo.

Adam is just a really nice man. There was absolutely no pressure. The transaction wasn’t the least bit stressful. They didn’t have the car I wanted in stock so they got it in on a dealer trade. I made one trip to the dealership, signed all of the paperwork, and drove home in the new car in less than an hour and a half.

Jessica was great ! She was knowledgeable, took time to explain and compare the possible options.

I came in with my boyfriend and my baby girl wanting a newer year car so I did a trade-in. Matthew was so helpful especially the boss man as well. He was very helpful. Couldn’t catch the name but a very great man as well. I was able to leave out of there two days ago with a brand new Honda Civic. I am so grateful and happy that these people helped me. This is a great car dealership. Had a great wonderful experience here at Honda of Middleburg Heights

Jessica was a great, and really explained everything really well. I will definitely be returning there in the future!

This is the second Subaru I have bought from this dealer. The wife bought her Outback in 2015, and she is still in love with it. Due to physical issues, I needed a car that was easier for me to get into, decided to give the Forester a look and it was a perfect fit. I am also well pleased with the service dept and sales staff. Highly recommend Serra Subaru.

Mo was incredibly helpful and efficient. I was treated with respect. I will buy from here again.

Shout out to Sarah Peters and Marvin Maffett for their exceptional customer service helping us purchase our replacement vehicle after our 2020 Passport was totaled in a rear end collision. Great Lakes Honda, under the leadership of Marvin Maffett, was able to locate a specific color/trim new 2026 Passport and Sarah Peters worked with us to navigate the waiting and purchase of the car as it moved through the transportation and delivery to the dealership. Sarah was extremely knowledgeable about the vehicle and made the purchase stress-free and we never felt pressured through the entire process. She was able to handle our last minute requests for accessories so the car was ready with everything we wanted at a very fair price. We researched nationally and were able to purchase the exact car we wanted at a price that beat dealerships from FL to Ohio. We would highly recommend Sarah Peters as a sales rep to help you purchase your next vehicle at Great Lakes Honda. A special thanks to Marvin Maffett for going above and beyond to ensure Great Lakes Honda could deliver the car of choice to its customer. 10 out of 10 service across the board from every employee we encountered throughout our buying experience!

Took too long to get paperwork completed. Delivery of car confusing. Too long to service prior to delivery

A big thanks to Dustin, Nate and Mike for making my new vehicle purchase a great experience. No pressure to make any decisions. Friendly and honesty. During my delivery, Nate showed me and explained all the features and functions of my new Honda. He made sure that before I left, I knew exactly how to set or change the safety features to all the comfort features that my vehicle has. Thank You Again.

This was our first experience with Diehl Honda, & it was a good one. Katrina was very patient about answering all of our questions & explaining what all of the options were & how they worked. Great Job.

Everyone very professional/thorough/helpful with my concerns. Timely scheduling. Excellent customer service! I will be returning for car care !

Jessica and the Diehl team made used car buying very easy. When I asked for additional pictures I received them promptly and I even got a running video. We agreed on an out the door price, we did the deposit to hold the vehicle electronically via text, and I picked up the car the next day. The vehicle was exactly as advertised and fully met my expectations.