New and used 2026 Honda Pilot for sale near Independence, OH

Fantastic service from Pat W. Thank you! Very satisfied! We appreciate you staying late - MM

Dennis Jenkins did a great job. He was very patient with us and and answered our questions and concerns about the car. He's very knowledgeable about the different models.

The workers handled my situation professionally & in a timely manner.Situation was a pleasant experience.

Words can’t even express how much I appreciated Mo at Great Lakes Honda West. He was not only super kind/funny but did not pressure a sale on me. He sat and listened to me and what I needed out of a car. If you are interested in a Honda vehicle I would 100% recommend Great Lakes Honda West and Mo.

Bradley scheduled me quickly. When I arrived he got paperwork done efficiently. Work was completed on time, including additional services that were needed. He was professional and personable. Excellent customer service.

Very good group of people working there. One of the best experiences I have had at any dealership. Would recommend to everyone in the future.

In for an oil change and tire rotation, everyone was nice and service was on time.

Mo was incredibly helpful and efficient. I was treated with respect. I will buy from here again.

Bought my Ridgeline and decided later on to have running boards installed. I left the vehicle and told them I would be back in two days. Unfortunately I caught COVID and didn’t go back for nine days. I called and they said no worries. Picked it up and they did a great job. Great service department and a shout out to Zack Stokes in the sales department, no pressure, professional gentleman.

Shout out to Sarah Peters and Marvin Maffett for their exceptional customer service helping us purchase our replacement vehicle after our 2020 Passport was totaled in a rear end collision. Great Lakes Honda, under the leadership of Marvin Maffett, was able to locate a specific color/trim new 2026 Passport and Sarah Peters worked with us to navigate the waiting and purchase of the car as it moved through the transportation and delivery to the dealership. Sarah was extremely knowledgeable about the vehicle and made the purchase stress-free and we never felt pressured through the entire process. She was able to handle our last minute requests for accessories so the car was ready with everything we wanted at a very fair price. We researched nationally and were able to purchase the exact car we wanted at a price that beat dealerships from FL to Ohio. We would highly recommend Sarah Peters as a sales rep to help you purchase your next vehicle at Great Lakes Honda. A special thanks to Marvin Maffett for going above and beyond to ensure Great Lakes Honda could deliver the car of choice to its customer. 10 out of 10 service across the board from every employee we encountered throughout our buying experience!

Best dealership experience in my 74 years. Friendly, no pressure atmosphere with attention to service.

My wife and I have had some bad experiences with buying cars in the past but our experience at Jay Honda was incredible. Not only did Tony Spitalieri and Rober Logan exceed our expectations but the rest of the Jay Honda team certainly earned our lifetime loyalty. We won’t shop anywhere else. And refer everyone we can to Jay Honda so that they can have the same great car buying experience we had. Keep up the great work.

This is not the first car I bought from this dealer. No question, the service is excellent and if there is a need for a new car, choose this dealer. Special thanks to sales manager Matt. There is no task too difficult for him to take on.

Courteous & knowledgeable salesman. Made a lot of effort to get me the exact car I wanted in a timely manner. Took as much time as I needed to learn how the car worked after it was delivered.

Took too long to get paperwork completed. Delivery of car confusing. Too long to service prior to delivery