New and used 2026 Honda Pilot for sale near West Springfield, VA

To be honest I don?t usually write detailed reviews, but AutoNation Honda Dulles truly deserves it. This was my third time servicing my Honda Civic Sedan Hybrid here, and each visit has been consistently excellent. In today?s world, it?s rare to find a service center where you genuinely feel valued as a customer but that?s exactly how I feel every time I walk in. Michael Helmke from the service team has been exceptional. He takes the time to explain everything clearly, never rushes conversations, and makes sure I?m comfortable with the recommendations before any work is done. His honesty, professionalism, and calm approach create real trust and that makes all the difference. It?s the reason I continue to ask for him whenever I schedule service. During my recent visit, they also provided a loaner vehicle at no cost while my car was being serviced for three days. That level of thoughtfulness and convenience speaks volumes about how much they respect their customers? time and commitments. Not every dealership offers that, and it truly made my experience stress free. I want to emphasize that it?s not just one person the entire team operates with the same positive, customer first attitude. From check-in to vehicle pickup, everything feels organized, transparent, and smooth. Because of the consistency and care I?ve experienced, I confidently recommend AutoNation Honda Dulles to my friends and family. When you find a place that treats you with respect and delivers quality service every single time, you stick with them. Thank you to Michael and the entire team for setting such a high standard.

My salesman Adrian Palmer was AMAZING. He is professional, patient, knowledgeable about his products and was very transparent. I would highly recommend him to my family and friends. I am enjoying my new vehicle

We bought a new CR-V from Mike D. and we are happy. So, I just wanted to thank Shuhib R. for sitting in for Mike D. on this past Sunday, 3.10.24. Shuhib answered further questions on how my new CR-V works. Nice team work! I look forward to coming back for our car service maintenance, and will recommend checking this dealership to anyone. Thanks!

Facility is clean and buzzing with activity. The Sales Staff were friendly and efficient; along with a professional Financial Manager that handled all of the necessary paperwork for a Pennsylvania buyer purchasing a vehicle in Virginia. They even provided a full tank of gas for the long trip home.

Most people don?t think of a dealership for routine maintenance but Koons Manassas as an excellent place to start. Prices are fair. Service is done on time and pricing is very transparent. Give these pros a try.

Not really sure I understand but the GMC maintenance that I bought through a different dealership wasn?t as straight forward with other dealerships but she still made it a very easy experience. She explained how the maintenance contract works so moving forward it will be easier. While I did end up paying for service I am still very satisfied with the service that I received and I felt like I was well taken care. I will continue to use this dealership due to the level of of care I received. Great service!

Very helpful. Usual good service. Fully recommended. I was kept fully informed about the service and cost. No surprises. I was quickly notified about the progress of the work.

Sales persons were very informative and provided quality service. Sales manager took time to confirm eligibility for all possible rebate offers. Financing took time to answer all questions and reached out for confirmation on questions from customer.

The planning ahead and the attention to detail in the early stages of this purchase made the final paperwork and completing the purchase easy and quick. I drove from Greensboro NC, 4.5 hours away to purchase the truck. The truck and all the details were ready, I was promptly taken care of and out the door in about an hour. Had to be the easiest and fastest vehicle purchases I have ever done. Completely satisfied, and happy I chose to do business at Joyce Koons GMC. Hats off to all the team that helped make this happen.

This is my second time using this dealership for repairs and have always had a positive experience. I can't say the same for the Capitol Beltway dealership.