Courteous, professional, fair
October 17, 2018
James Carr, our salesperson, was a pleasure to deal with. Gentle, (not pushy), personable, knowledgeable, When it came time for some subtle issues about the deal, Vito Tarantino, the sales manager was responsive, fair and helpful. When it came time to sit down with Connie for the paperwork, she presented additional add-on financial options, which we declined, and she didn't push back. She simply made everything clear and left decisions to us. After we bought our new Clarity, but before we took possession, our trade-in broke down, but Vito assured us that this didn't cause a problem or change the deal. We were delighted with our dealings at Lundgren Honda of Greenfield.